In-Demand Customer engagement & sales coordinator Jobs in O'connor, Wa

Service Coordinator
Trescal (Australia) Pty Ltd —Welshpool WA
- $70,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
11d
Service Repair Coordinator Internal Technical Sales
Specialised Force —Willetton WA
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance program
Customer Service Coordinator - HospEquip (Fixed Term Contract)
Device Technologies Australia —Perth WA
- Full-time
- CRM software
- Management
- Customer service
Wholesale Coordinator & Contract Administrator
Stockland —Greater Perth WA
- CRM software
- Microsoft Excel
- Salesforce
Retail Manager
GURU KIRPA WASH CLUB PTY LTD —Booragoon WA
- $75,000 - $85,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
Quick Apply
Senior Sales Executive - Perth
SBS —Perth WA
- $85,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Gym membership
12d
Marketing Coordinator
ABN Group —Perth WA
- Full-time
- Marketing
- Bachelor's degree
- No degree
- Health insurance
- Annual leave
2d
Merchandise Coordinator
WesTrac —Guildford WA
- Full-time
- Sales
- Customer service
- Merchandising
- Employee stock purchase plan
- Parental leave
NEW STORE - Sales Assistant - Morley, WA
Ghanda Clothing —Morley WA
- Public holidays
- Hospitality
- POS
3d
Sales Assistant - Karrinyup
Ghanda Clothing —Karrinyup WA
- Public holidays
- Hospitality
- POS
12d
Retail Store Manager - Carousel
Ghanda Clothing —Cannington WA
- Overtime
- Hospitality
- Leadership
11d

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Service Repair Coordinator Internal Technical Sales
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Service Coordinator

Trescal (Australia) Pty Ltd
Welshpool WA

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $75,000 a year
11 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
Microsoft Office
Administrative experience
Communication skills
Time management

Full Job Description

The Company

As the world leader in calibration services, we provide precision calibration expertise in every industry, geography and instrument across the world. Trescal combines the power of an international group, a dense network of technical experts and responsive local laboratories. Become a part of Trescal and leap forward in your career path! As a service company, our people are at the heart of what we do. We provide training programs, engagement with local communities and a commitment to improve the world around us, inch by inch.

Job purpose

The purpose of this position is to co-ordinate the scheduling of work for service technicians in WA, in conjunction with the state service managers and supervisors. Assist the service team leader in maintaining continuous and uninterruptible service work for technicians to meet and exceed customer expectations. Process service documentation, invoicing and ordering to meet business KPI.Make intelligent and safe logistics and travel considerations, and as a result ensure the best economics of all job bookings. Maintain a good relationship with the customers in my region, and work with them to provide solutions to any problems which may arise.

Duties and responsibilities

Service work scheduling. Co-ordinate service work through database, emailing clients advising works due, securing purchase orders and scheduling technicians in conjunction with branch service team leaders/managers.
Ensuring efficient route planning and maximizing profitability for on-site work
Processing service reports and customer orders, invoicing.
Coordinate in house repairs in conjunction with supervisor/manager.
Organisation of third-party service requirements & following up with the third-party.
Organisation of logistics for laboratory service jobs, customer service of walk-in clients and general reception and administration duties
Liaising with clients via phone and email, and meeting KPIs for these metrics
Growing existing accounts and keep sales opportunities front of mind, investigating leads and liaising with sales team on larger opportunities
Oversee purchasing, inwards goods inspection and dispatch of spare parts, customer owned goods. Following up with suppliers & processing the receipt of parts received.
Participate fully as a member of a team, in conjunction with the technicians to maximize customer satisfaction & TAT compliance.
Work always with health and safety in front of mind. Raise Hazard Reports and Workplace Improvement Notes to improve safety and quality of service and sales.
Liaising with sub-contractors and allocating jobs to them.
Checking work has been completed by due date and following up outstanding work.
Representing the business with customers, ensuring they have the best possible experience
To perform any other task requested by the Service Team Leader or Branch Manager.

Desired Personal Qualities

Admin experience gained in a technical/mechanical/service environment
Experience in service work scheduling and coordination.
Excellent organisational and time management skills
Experience working in an administration role that required high levels of accuracy.
Excellent customer service skills and customer service liaison experience, including phone, email and in person.
MS Office proficiency including Outlook, Excel and Word.
Professional written and verbal communication skills.
ERP Software and quality systems experience
Proactive with effective planning skills
Strong communication and collaboration skills
Persistence and determination to succeed

Working conditions

Normal working conditions.

Direct reports

Nil

Company Overview

At Trescal we aim to improve industry performance. Our mission to provide solutions that improve performance goes hand in hand with maintaining exemplary governance, contributing to a greater society and safeguarding environmental health.

Quick Apply

Refine Your Search

customer engagement & sales coordinator jobs in o'connor, wa

Service Coordinator

Service Repair Coordinator Internal Technical Sales

Customer Service Coordinator - HospEquip (Fixed Term Contract)

Wholesale Coordinator & Contract Administrator

Retail Manager

Senior Sales Executive - Perth

Marketing Coordinator

Merchandise Coordinator

NEW STORE - Sales Assistant - Morley, WA

Sales Assistant - Karrinyup

Retail Store Manager - Carousel

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