Specialised Force Pty Ltd is a leading national supplier of hydraulic tools and specialised industrial equipment, servicing the Mining, Construction, Rail, Power & Energy sectors across Australia.
We pride ourselves on delivering quality products backed by strong technical knowledge and responsive customer service.
We are seeking a motivated and technically minded Service Repair Coordinator & Internal Technical Sales professional to join our Perth Branch in Willetton.
This is a varied role that combines service coordination, customer service and internal sales, making it ideal for someone who enjoys both technical problem solving and customer interaction.
Key Responsibilities:
Coordinate service and repairs jobs from intake though to completion
Liaise with customers regarding repairs, quotes, and turnaround times
Provide technical advice on hydraulic tools and equipment
Prepare quotes and follow up sales opportunities
Support external sales and build strong customer relationships
Work closely with the workshop team to prioritise and manage workflow
Maintain accurate job tracking and service records
About You:
Experience in service coordination, internal sales or a technical role (Mechanical trade ideal)
Knowledge of hydraulic tools, mechanical equipment, or similar industries an advantage
Strong communication skills (verbally and written) and customer service skills
Organised with the ability to manage multiple priorities
Mechanically minded with a problem-solving approach
Proficient in computer systems and quoting processes
Have an understanding of inventory control & requirements
A proactive and team focused attitude
Why join Us?
Stable, full-time role in a growing national business
Work with Specialised hydraulic and industrial equipment
Variety across coordination, technical support, and sales
Supportive team and positive work environment
Ongoing training and development opportunities
Benefits:
Great company culture and high employee engagement
Dynmaic & Supportive Management and team
Employee Recognition Platform – ELEVATE
WHEREFIT discounts
Employee Assistance Program – UPRISE
If you’d like to join a winning team and a company with a fantastic culture, please apply now.
Click on Apply Now and submit your resume and cover letter.
