About Scope
Looking for work with real purpose?
Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive.
We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, therapy and employment services in over 420 service locations across Victoria and NSW.
Scope is currently undertaking a significant transformation programme that is creating wonderful opportunities, to contribute in a meaningful way to the disability sector. There are a variety of projects across technology, applications, processes and capability and we are looking for TWO experienced Change Managers to embrace 12-month contract positions at the heart of our transformation and project delivery practice.
We will value your can-do attitude, adaptability and ability to build relationships and execute, in alignment with our values.
About Your Role
Reporting to the Enterprise Change Manager, these positions are responsible for designing and implementing change management strategies that support smooth transitions for staff as new systems, processes and ways of working are introduced across the organisation.
The Change Manager works closely with project teams, leaders and impacted stakeholders to deliver change plans aligned to Scope’s ADKAR change management framework. This includes supporting stakeholders through the stages of awareness, desire, knowledge, ability and reinforcement by assessing change impacts, identifying risks, and coordinating change activities that support successful adoption. These activities may include communications, engagement and learning initiatives to ensure stakeholders are informed, supported and equipped throughout the change journey.
The roles also contribute to the continuous improvement of change management tools and practices across the organisation. Working collaboratively with other Change Managers, you will help drive consistency in approach, strengthen enterprise-wide visibility of change activity, and support a coordinated view of change impacts across the organisation. Through this work, you will help minimise disruption to frontline teams and support the successful adoption of change.
You will enjoy interacting with diverse stakeholders and possess the communication and relationship skills to thrive in a fast paced, diverse and complex environment.
Your Key Focus
Some of your responsibilities will include:
- Design and deliver change management strategies that support the successful adoption of new systems, processes and ways of working.
- Develop and implement change plans aligned to Scope’s ADKAR framework to build stakeholder awareness, desire, knowledge, ability and reinforcement throughout the change journey.
- Conduct change impact assessments and stakeholder analysis to identify impacts, risks and adoption challenges.
- Coordinate change activities including communications, engagement, learning and readiness initiatives to ensure stakeholders are informed, supported and prepared for change.
- Build strong relationships with leaders, project teams and frontline stakeholders to understand change impacts, concerns and support requirements.
- Facilitate workshops and engagement activities to gather feedback, validate approaches and support stakeholder participation throughout the change process.
- Act as a key link between project teams and operational teams, ensuring frontline perspectives are understood and incorporated into decision-making.
Your experience shall align with
- Proven experience designing and delivering change management initiatives across people, process, technology and/or business transformation projects.
- Demonstrated experience applying human-centred and agile approaches to support successful change adoption across frontline, operational and/or corporate environments.
- Ability to develop and implement change plans that build stakeholder awareness, desire, knowledge, ability and reinforcement throughout the change journey.
- Strong stakeholder engagement, relationship management and influencing skills, with the ability to build trusted partnerships across all levels of the organisation.
- Strong understanding and practical application of Prosci’s ADKAR change management methodology.
- Prosci Change Management Certification or equivalent.
- Experience supporting portfolio-level change planning, enterprise change reporting and change heatmaps.
Scope as an Employer
At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.
View our stance on inclusion, diversity and human rights by visiting our careers page.
Benefits:
- Meaningful work that creates positive impact for people with disability
- Flexible working arrangements, with a minimum of three days per week at a Scope location (Hawthorn)
- Collaborative and supportive team environment
- Opportunities to influence organisation-wide transformation initiatives
- Salary packaging benefits of up to $15,900 per year
- Free onsite and accessible parking
- Hawthorn office is nearby public transport
Scope (Aust) is a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.
No Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.
Take your career on a journey with Scope and work proactively with us to achieve our purpose!
If at any time you require us to adjust our recruitment process to meet your individual needs please email [email protected]
Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.
