In-Demand It support level 1 Jobs in Moonee Ponds, Vic

Quality Assurance Rater - English (Australia)
TELUS Digital —Bulleen VIC
- $23 an hour
- Management
- Research
- Analysis skills
Quick Apply
ICT Support Technician
iMobile Store Pty Ltd —Moorabbin VIC
- $75,000 - $80,000 a year
- Full-time
- Customer service
- Analysis skills
- In-person
Quick Apply
Desktop & Network Support
Rextechnologies pty. limited. —Melbourne VIC
- From $29.95 an hour
- Weekend availability
- Customer service
- Microsoft Office
Quick Apply
9d
IT Support Technician
Microcel —Glenroy VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
5d
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
Frontend Developer (React / Next.js), Melbourne
Shockbyte —Docklands VIC
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Plumbing
- APIs
- Work from home
Quick Apply
12d
Daily Org/Admin support - REMOTE position
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Remote
- Communication skills
9d
Seasonal - Truck Driver, Sunshine West
Australia Post —Sunshine West VIC
- $45.32 - $76.85 an hour
- 8 hour shift
- Forklift
- Communication skills
Junior Full Stack Engineer - Hybrid
Sitemate —Melbourne VIC
- $85,000 - $115,000 a year
- Full-time
- Hybrid work
- AWS
- University
- AI
- Annual leave
- Work from home
2d
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
14d
IT Infrastructure Support Analyst
Infosys —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
11d
IT Hardware Technician
A.M.T ELECTRONICS PTY LTD —Melbourne VIC
- $80,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Employee discount
Quick Apply
9d
Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
14d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Quality Analyst- Automation
Medibank —Docklands VIC
- Hybrid work
- APIs
- Agile
- Communication skills
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Cloud Engineer (Level 2)
Rapid Circle —Melbourne VIC
- Full-time
- Azure
- Microsoft Outlook
- Management
IT Service Desk Team Leader
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
- Health insurance
- Parental leave
Quick Apply
8h

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it support level 1 jobs near moonee ponds, vic

Quality Assurance Rater - English (Australia)

TELUS Digital -
Bulleen VIC

Quick Apply

Job Details

Freelance
$23 an hour

Qualifications

Search engines
Management
Research
Analysis skills
Quality assurance
AI
Communication skills

Full Job Description

Description

Job description
Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies.
This flexible, remote opportunity allows you to apply your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.

A Day in the Life of a Quality Assurance Rater
In this role, you'll conduct analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality.
Your work will maintain high quality standards and deliver the accuracy our clients depend on.
You'll evaluate a variety of rating tasks, analyze content with attention to detail, conduct research to support rating decisions, and identify guideline gaps or task inconsistencies.
You'll also participate in training and calibration sessions while contributing feedback to improve rating processes and guidelines.

Key Responsibilities

Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions.
Apply rating guidelines consistently while maintaining quality standards.
Document edge cases, guideline gaps, and task-related issues.
Provide clear written feedback and rationale for ratings when required.
Participate in training, calibration sessions, and ongoing quality reviews.
Meet productivity expectations while maintaining high-quality work.

The hourly earnings for this role are 23 USD per hour, payment is based on completed tasks.

TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path
Candidates will complete project-specific training and qualification assessments before joining the program. Ongoing work will be subject to regular quality assurance reviews and performance monitoring.

Basic Requirements

Working as a freelancer with excellent communication skills in English.
Resident in Australia for the last 5 consecutive years.
Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
Strong analytical thinking, attention to detail, and research skills.
Experience using web browsers, search engines, and online research tools.
Daily access to a reliable broadband internet connection, smartphone, and personal computer.
Demonstrated research capability through professional background OR strong track record of self-directed research and information verification
Ability to work independently and follow detailed guidelines consistently.
High level of creativity and logical skills with the ability to achieve consistent targets

Preferred Qualifications

Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
Familiarity with AI technologies, search engines, and digital content ecosystems.
Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
Additional language skills may be beneficial depending on project requirements.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Quick Apply

Refine Your Search

it support level 1 jobs in moonee ponds, vic

Quality Assurance Rater - English (Australia)

ICT Support Technician

Desktop & Network Support

IT Support Technician

IT Service Desk Analyst

Frontend Developer (React / Next.js), Melbourne

Daily Org/Admin support - REMOTE position

Seasonal - Truck Driver, Sunshine West

Junior Full Stack Engineer - Hybrid

Level 1 Windows Network Support

L1 Helpdesk Technician (VIC)

IT Infrastructure Support Analyst

IT Hardware Technician

Service Desk Analyst - Level 2

Specialist Technician - Technical Support to Schools Program (TSSP)

ICT System and Field Technician

Quality Analyst- Automation

Network Support Level 1

Cloud Engineer (Level 2)

IT Service Desk Team Leader

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