We are looking for a Level 2 Cloud Engineer who enjoys solving technical challenges, helping people, and continuously improving the way technology services are delivered.
In this role, you'll be the go-to escalation point for complex technical issues, supporting modern Microsoft cloud and endpoint technologies while working closely with customers, project teams, and fellow engineers. You'll combine hands-on troubleshooting with proactive problem-solving, helping to create reliable, secure, and productive digital workplaces.
If you're curious, collaborative, and passionate about delivering outstanding customer experiences, we'd love to hear from you.
What you'll be doing
Cloud & Endpoint Support
Identity & Access Management
Device Lifecycle Management
Project & Change Support
Knowledge Sharing & Continuous Improvement
What you'll bring
Essential
Nice to have
About Rapid Circle
Rapid Circle is a Microsoft cloud and AI transformation partner, helping organisations solve real business challenges across Microsoft 365, Azure, and AI.
We combine deep technical capability with a strong consulting mindset, working closely with Microsoft to deliver meaningful outcomes for customers.
Our culture is built on four core values:
- People Making Impact
- Ahead of the Curve
- Better Together
- Trusted to Deliver
Why join us?
You'll be part of a supportive team that values:
We invest in our people through ongoing learning opportunities, certification pathways, mentoring and exposure to modern Microsoft technologies and cloud solutions.
Work Arrangement
This role is based in Melbourne CBD and requires attendance at the customer site 4–5 days per week. The nature of the role involves hands-on support of end-user technologies and close collaboration with customers and technical teams.
