In-Demand Liaison Jobs in Melbourne Western Suburbs Vic

Patient Liaison Officer
Victorian Government —Melbourne Western Suburbs VIC
- $77,426 - $85,597 a year
- Full-time
- Hybrid work
- Microsoft Office
- EMR systems
- Communication skills
- Employee assistance program
6h
Investigator
Pinkerton —Melbourne VIC
- Part-time
- Microsoft Office
- Bachelor's degree
- Computer skills
8d
Patient Liaison Officer
The Royal Children's Hospital —Parkville VIC
- $77,426.44 - $85,597.72 a year
- Full-time
- Hybrid work
- Microsoft Office
- EMR systems
- Communication skills
- Employee assistance program
3h
Senior Policy Adviser, Health Protection Programs & Systems
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Recruiting
2d
Academic Placement Assessor (Academic Liaison Visitor)
Ikon —Melbourne VIC
- Part-time
- Research
- Communication skills
- Teaching
Quick Apply
Practice Manager
Hoppers Health Hub —Hoppers Crossing VIC
- $27.45 - $40.00 an hour
- Part-time
- EMR systems
- In-person
- Leadership
Quick Apply
Community Mentor- African Liaison ES1.3
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Leadership
9d
Learning Support - Disability Inclusion Program - 5 days Per Week
Victorian Government —Melbourne Western Suburbs VIC
- Part-time
- Google Suite
- Microsoft Office
- Education
7d
Supply Officer
OSS MARITIME GROUP —Footscray VIC
- $60,000 - $70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick Apply
10d
Liaison Officer - Social Work
Acknowledge Education —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- Senior Secondary Certificate of Education
- Bachelor's degree
Quick Apply
Smile Squad Engagement & Program Coordinator
healthAbility —Melbourne VIC
- $90,000 - $96,000 a year
- Full-time
- Administrative experience
- No degree
- Communication skills
Home Assessing Manager
Auto & General Holdings —Sunshine VIC
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Project Administrator
Woods & Co —Melbourne VIC
- $90,000 a year
- Call employer
- Microsoft Office
- Administrative experience
- Organisational skills
16h
Customer Service Liaison
The Royal Melbourne Hospital —Parkville VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Exhibitions Coordinator, Victorian First Peoples Art and Design Fair
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Weekend availability
8d
Project Coordinator
NTT —Melbourne VIC
- Contract
- Hybrid work
- Business development
- Organisational skills
- Business
Quick Apply
2d
Senior Medical Receptionist
Supernova Medical Centre —Tarneit VIC
- $30 - $36 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Management
- Employee discount
Quick Apply
Customer Delivery Specialist
King Living —Altona North VIC
- Full-time
- ERP systems
- Warehouse
- AI
Quick Apply
Senior Policy Adviser, Health Protection Programs & Systems
Department of Health —Melbourne City Centre VIC
- Full-time
- Recruiting
1d
Sonder Responder
Sonder.io —Melbourne VIC
- Weekend availability
Quick Apply

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Patient Liaison Officer

Victorian Government -
Melbourne Western Suburbs VIC

Apply Now

Job Details

Full-time
$77,426 - $85,597 a year
6 hours ago

Benefits

Employee assistance program
Transportation links
Salary packaging
Insurance services

Qualifications

Microsoft Office
Medical billing
EMR systems
Working with Children Check
Communication skills

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $77,426 - $85,597

Grade: Grade not specified

Occupation: Administration

Location: Melbourne - Western suburbs

Reference: 15388

About the Role:

There are two fantastic full-time opportunities available within the Finance Department, each working 80 hours per fortnight: 1x Ongoing position and 1x 12-month Fixed Term position.

The Patient Liaison Officer is responsible for driving private patient revenue by liaising with patients for election and eligibility as a private or compensable patient and to ensure all necessary documentation is completed. The position also provides advice and support to the billing team as the content expert to facilitate billing and collections.

Classification for this position will range from AO31 (Grade 3, Level 1) to AO35 (Grade 3, Level 5), base salary $77,426.44 to $85,597.72 per annum, plus superannuation, leave loading.

What you’ll achieve:

Drive private patient revenue by supporting eligible patients through the private health insurance election process
Improve conversion rates and revenue capture by proactively identifying and engaging with insured patients across wards and clinics
Ensure accurate, timely completion of admission, election, and billing documentation for private and compensable patients
Support informed financial consent by providing patients and families with clear, accurate and timely information regarding private health insurance, Medicare eligibility, potential out-of-pocket costs and financial responsibilities
Identify and resolve billing or eligibility issues that may impact revenue collection and patient accounts

Your skills and experience:

Proficient in Microsoft Office and experience using Electronic Medical Records and billing systems

Previous experience in a Patient Liaison, Revenue Services, or similar role within the public healthcare sector

Sound understanding of Medicare billing guidelines, private patient billing, and private health fund requirements

Ability to work autonomously while contributing effectively as part of a broader team

Strong problem-solving skills and the ability to investigate and resolve eligibility, billing and account-related issues

Excellent communication and interpersonal skills, with the ability to explain financial information clearly and sensitively to patients and families

If this sounds like you, or if you require more information, please click here to view the position description.

What we offer:

Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum (and other additional salary-enhancing options!)
Workplace culture of continuous improvement, growth, support and training
Clinical Education Hub on-site to support continued training and professional development
Hybrid work model, if applicable to role
Monthly Accrued Day Off (ADO) – 12 additional leave days per year, if FTE
Convenient location & close to public transport
Staff immunisation drives
Special events
Discounted Private Health Insurance
Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities
Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
Unlimited access to select fitness facilities in your local area via Fitness Passport
Enjoy the convenience of an on-site retail precinct, featuring a range of shops, cafés, and food outlets (retail discounts & more)

Other requirements:

Current National Criminal Record Check, or willing to obtain

Valid Working with Children Check

Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position please contact Scott Hall, Team Leader – Patient Liaison via ph:03 9345 6110, OR email: [email protected]

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

Apply online by clicking on the “Apply” button

Applications close: 18 September 2026.

Applications close Friday 18 September 2026 at 11.59pm

Posted

4 September 2026

Apply Now

Refine Your Search

liaison jobs in melbourne western suburbs vic

Patient Liaison Officer

Investigator

Patient Liaison Officer

Senior Policy Adviser, Health Protection Programs & Systems

Academic Placement Assessor (Academic Liaison Visitor)

Practice Manager

Community Mentor- African Liaison ES1.3

Learning Support - Disability Inclusion Program - 5 days Per Week

Supply Officer

Liaison Officer - Social Work

Smile Squad Engagement & Program Coordinator

Home Assessing Manager

Project Administrator

Customer Service Liaison

Exhibitions Coordinator, Victorian First Peoples Art and Design Fair

Project Coordinator

Senior Medical Receptionist

Customer Delivery Specialist

Senior Policy Adviser, Health Protection Programs & Systems

Sonder Responder

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