In-Demand Service management analyst Jobs in Melbourne Vic

ICT Business Analyst
DNL TRADING PTY LTD —Laverton North VIC
- From $92,000 a year
- Full-time
- Management
- ERP systems
- Analysis skills
Quick Apply
Service Management Analyst-Junior
Unisys —Melbourne VIC
- Full-time
- Management
- Administrative experience
- Communication skills
Business Analyst
Accenture —Melbourne VIC
- Full-time
- Business development
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave
Junior Business Analyst (Data Analytics)
Premier Financial Advocates —Wheelers Hill VIC
- $80,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Azure
- SQL
- Professional development assistance
Quick Apply
4d
Operational Integrity Analyst
Link Group —Docklands VIC
- SQL
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Service Desk Analyst_Full Time_Burnley VIC
Estia Health —Melbourne VIC
- $40.20 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance program
11d
Business Analyst
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- In-person
- Communication skills
7d
Revenue Analyst
Accor Apartments & Realty —Melbourne VIC
- Part-time
- Hospitality
- Microsoft Excel
- Management
Intelligence Analyst
Corrections Victoria —Ravenhall VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Office
- Experience working with children
1h
ICT Business Analyst and Engagement Manager
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Communication skills
- Health insurance
- Annual leave
Business Analyst, Service Integrity & Resolution
Link Group —Docklands VIC
- Data analysis skills
- Administrative experience
- Organisational skills
- Parental leave
- Employee assistance program
4d
Service Delivery Analyst
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Salesforce
- Data analysis skills
- Communication skills
5d
Process Analyst
Slater and Gordon —Melbourne VIC
- Hybrid work
- No degree
- Parental leave
Intelligence Analyst
Victorian Government —Melbourne Western Suburbs VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Office
- Experience working with children
2h
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Lead: Exam Timetabling and Data Analytics
University of Melbourne —Parkville VIC
- $125,191 - $135,504 a year
- Full-time
- Analytics
- Health insurance
- Parental leave
1d
Change Analyst - Oracle
Egis Group —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Parental leave
Quick Apply
13d
PMO Analyst - 6 month Max tenure contract
Leidos —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
Expressions of Interest - Government & Defence - Australia Wide
Toll Group —Laverton North VIC
- Full-time
- Management
- Business

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service management analyst jobs near melbourne vic

ICT Business Analyst

DNL TRADING PTY LTD
Laverton North VIC

Quick Apply

Job Details

Permanent | Full-time
From $92,000 a year

Qualifications

Data modelling
Management
ERP systems
Business analysis
Logistics
Analysis skills
Bachelor's degree
User acceptance testing
Communication skills
Information Technology

Full Job Description

About the Company

DNL Trading Pty Ltd is an established meat processing and wholesale business operating in Victoria. The company manages integrated business operations covering meat receival and processing, production scheduling, weighing and packaging, inventory control, sales order processing, cold storage, dispatch, logistics and financial reporting.

As our operations and business systems continue to develop, we are seeking an experienced ICT Business Analyst to analyse operational requirements, improve business processes and support the enhancement and implementation of our production, inventory, sales, logistics and financial systems.

About the Role

The ICT Business Analyst will work closely with management and users across production, purchasing, warehouse, sales, logistics, finance and administration to identify business requirements and translate them into practical ICT system solutions.

The position will focus on analysing operational workflows, preparing functional specifications, coordinating system enhancements, undertaking system testing and supporting users during implementation.

Key Responsibilities

· Consult with management and users across production, purchasing, warehouse, sales, logistics, finance and administration to identify and document business and ICT system requirements.

· Analyse operational workflows including meat receival, batch recording, production scheduling, cutting and processing, weighing, packaging, inventory control, sales order processing, dispatch, invoicing and management reporting.

· Identify duplicated data entry, manual processing, information gaps, workflow inefficiencies and limitations in existing business systems.

· Recommend improvements to business processes and system functionality relating to production records, stock movements, product and batch identification, order fulfilment, delivery scheduling and financial reporting.

· Prepare business requirement documents, functional specifications, process maps, workflow diagrams, data models and system change requests.

· Translate operational requirements into clear functional specifications for software developers, system vendors and external ICT service providers.

· Coordinate the configuration, enhancement and implementation of production, inventory, purchasing, sales, logistics and reporting system functions.

· Develop project plans, implementation schedules, system testing plans, test cases and user acceptance testing procedures.

· Conduct functional and user acceptance testing to ensure that system changes meet operational requirements and maintain data accuracy and integrity.

· Investigate system and workflow issues reported by users, identify underlying functional causes and coordinate solutions with technical personnel and external vendors.

· Review the integration and flow of information between production, inventory, sales, logistics, accounting and management reporting functions.

· Prepare system documentation, user guides and training materials, and provide training and ongoing assistance to employees.

· Act as the central liaison between management, operational users, software vendors, developers and ICT technical staff during system improvement projects.

Skills and Experience

The successful applicant will have:

· A relevant bachelor’s degree or higher qualification in Information Technology, Information Systems, Business Information Systems or a related field.

· At least 1 year of relevant experience as an ICT Business Analyst, Business Systems Analyst or in a closely related ICT role.

· Demonstrated experience gathering and documenting business and system requirements.

· Experience analysing operational workflows and preparing functional specifications, process maps and system documentation.

· Experience coordinating system implementations, enhancements, testing and user acceptance testing.

· Knowledge of ERP, inventory management, production management, sales order, warehouse, logistics or accounting systems.

· Strong analytical, problem-solving, communication and stakeholder-management skills.

· Ability to communicate effectively with operational employees, management, software vendors and technical teams.

· Strong written and spoken English.

Desirable Experience

· Experience in meat processing, food manufacturing, warehousing, wholesale distribution or another production-based environment.

· Understanding of production scheduling, batch or product traceability, stock control, weighing, packaging, dispatch and logistics processes.

· Experience working with integrated ERP, inventory, production or accounting systems.

Pay: From $92,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

service management analyst jobs in melbourne vic

ICT Business Analyst

Service Management Analyst-Junior

Business Analyst

Junior Business Analyst (Data Analytics)

Operational Integrity Analyst

Service Desk Analyst_Full Time_Burnley VIC

Business Analyst

Revenue Analyst

Intelligence Analyst

ICT Business Analyst and Engagement Manager

Business Analyst, Service Integrity & Resolution

Service Delivery Analyst

Process Analyst

Intelligence Analyst

Service Desk Analyst (VIC)

Lead: Exam Timetabling and Data Analytics

Change Analyst - Oracle

PMO Analyst - 6 month Max tenure contract

Service Desk Analyst

Expressions of Interest - Government & Defence - Australia Wide

I want to receive the latest job alert for service management analyst in melbourne vic

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