In-Demand Senior application support analyst Jobs in Melbourne, Vic

Product Manager (Business Analyst)
Archa Limited —Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- SQL
- Agile
- In-person
Quick Apply
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Senior Contract Support Analyst
The Salvation Army —Blackburn VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Workday Financials Procure to Pay Consultant (AU Citizen for Security Clearance)
Accenture —Melbourne VIC
- Full-time
- CRM software
- ERP systems
- Finance
- On-the-job training
Senior Technical Consultant (Implementation)
ADP —Cremorne VIC
- Microsoft Excel
- Microsoft Office
- SQL
Senior Technology Solutions Specialist
Telstra —Melbourne VIC
- Full-time
- Azure
- DevOps
- SQL
Executive Assistant Investor Relations
4DMedical —Carlton VIC
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance program
Quick Apply
Investigative Analyst, EPP - RITA, EPP - RITA
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Research
- Bachelor's degree
- Communication skills
Senior Analyst - Compliance
Hostplus —Melbourne VIC
- Full-time
- Financial services
- Wellness program
- Parental leave
11d
Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
Graduate Assurance Analyst
Bupa —Melbourne VIC
- Full-time
- Hybrid work
- Health insurance
- Gym membership
Senior Intelligence Analyst
Social Services Regulator —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Recruiting
10d
Senior Operational Improvement Analyst
Zinfra —Docklands VIC
- Full-time
- Hybrid work
Analyst, Contract Performance
Department of Transport and Planning —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- SharePoint
- AI
- Analytics
11d
Senior Business Analyst
HUB24 —Melbourne VIC
- Full-time
- Management
- Administrative experience
- Agile
Business/Data Analyst – Marsh Risk
Marsh —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Finance
12d
Senior Investment Operations Analyst - Implementation
Health Employees Superannuation Trust Australia —Melbourne VIC
- Presentation skills
- Communication skills
- Parental leave
- Employee assistance program
7d
Senior Business Analyst
Victoria Police —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Analysis skills
- Agile
- Communication skills
6d
Workday Data Manager (AU Citizen for Security Clearance)
Accenture —Melbourne VIC
- Full-time
- Communication skills
- On-the-job training
Application Analyst
BOUNCE —Glen Iris VIC
- Full-time
- Management
- Administrative experience
- Analysis skills
- Free parking
- Parental leave
Quick Apply

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Product Manager (Business Analyst)

Archa Limited
Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$80,000 - $85,000 a year

Qualifications

Jira
Slack
SQL
Agile
AI
Figma
Leadership
Communication skills

Full Job Description

Archa Limited

Product Manager (Business Analyst)

Full-Time | Melbourne VIC (Hybrid) | June 2026 | $80,000 - $85,000 excl. superannuation

1. About Archa

Archa is a Melbourne-based fintech building corporate credit cards, payments, and expense management for Australian businesses. We provide commercial card products and a white-label payments platform, all underpinned by technology-driven payment infrastructure and data analytics. Our mission is to simplify financial management for SMEs and enterprises.

We are a small, fast-moving team where product decisions have a direct line to commercial outcomes. This is a role for someone who wants real ownership over what gets built and why.

2. The role

We are looking for a Product Manager (Business Analyst) to own the end-to-end delivery of Archa’s core payments products. You will translate business needs into clear functional requirements, set the roadmap, and work shoulder-to-shoulder with engineering, compliance, and commercial teams to ship product that moves the business forward.

You will sit at the intersection of customer discovery, delivery, and regulatory reality, with responsibility for both the platforms our customers use every day and the enterprise programs that power our biggest partnerships.

3. What you’ll do

Own the end-to-end delivery of major product initiatives across Archa’s core payments platform and our enterprise white-label program, managing scope, release schedules, team capacity, and roadmap planning across multiple concurrent workstreams.
Conduct stakeholder interviews and discovery sessions to capture business requirements, and produce functional specifications, acceptance criteria, and workflow diagrams for onboarding, user creation, card issuance, and accounting integrations.
Re-engineer key workflows to optimise operational processes and reduce customer friction, with measurable targets such as faster onboarding and fewer support tickets.
Direct agile delivery alongside the engineering team, running stand-ups, sprint planning, retrospectives, and leadership briefings to keep engineering output aligned with business and compliance objectives.
Lead evaluation, configuration, and integration of third-party systems (e.g. decisioning, accounting, and reconciliation tooling) to automate credit decisioning and reconciliation across high transaction volumes.
Oversee testing cycles and UAT across onboarding automation, communications workflows, card issuance, and spend insights features.
Maintain incident logs, coordinate resolution of risks and issues across each release cycle to keep delivery on track.
Manage product-related budget inputs, including vendor licensing, contributing to cost-efficient delivery and sound resource allocation.
Produce user guides, training materials, and platform walkthroughs that support successful onboarding of enterprise customers and internal teams.
Ensure all designs and implementations comply with financial security frameworks and industry standards for handling payments, AML data, and sensitive PII.

4. What you’ll bring

Demonstrated experience delivering software products end-to-end, ideally in fintech, payments, or another highly regulated environment.
Strong requirements and discovery skills: you can turn ambiguous business problems into clear specifications, acceptance criteria, and workflow diagrams.
Hands-on experience running agile delivery with engineering teams, ideally in a start-up environment with projects of variable size and complexity.
Comfort working with data; the ability to use SQL to interrogate product and transaction data is highly regarded.
A commercial mindset, with the judgement to balance customer experience, compliance obligations, and delivery timelines.
Excellent written and verbal communication, including the ability to brief leadership teams and document for both technical and non-technical audiences.

5. Tools you’ll use

AI Tools, JIRA, Figma, SQL, Taktile and Slack, within an Agile / Scrum delivery environment.

6. Why Archa

Genuine ownership of products used by thousands of Australian businesses, including a flagship enterprise white-label program.
A small senior team where your work is visible and your decisions matter.
Hybrid working from the office.
The chance to shape payments infrastructure at a growth-stage fintech.

7. How to apply

If this sounds like you, we would love to hear from you. Please submit your CV and a short note on why you are interested to our team. Applications are reviewed on a rolling basis.

Archa is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to building an inclusive team.

Pay: $80,000.00 – $85,000.00 per year

Location:

Melbourne VIC 3000 (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior application support analyst jobs in melbourne, vic

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