In-Demand Remote technology Jobs in Melbourne, Vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- $30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
5d
24/7 Data Centre Technician
NEXTDC —Port Melbourne VIC
- Full-time
- Customer service
- Communication skills
- On-the-job training
Quick Apply
Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
8d
Quality Assurance Rater - English (Australia)
TELUS Digital —Bulleen VIC
- $23 an hour
- Management
- Research
- Analysis skills
Data Insights Analyst
Insync Surveys Pty Limited —Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Marketing
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
3d
Customer Implementation Associate (software/SaaS)
Fresho —South Melbourne VIC
- $67,500 - $72,500 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Warehouse
- Annual leave
- Work from home
12d
Cyber Security Advice and Assessment Specialist
BIC Consolidated —Melbourne VIC
- $85,000 - $95,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
11d
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Data Center Operation Technician
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Administrative experience
- Health insurance
- Employee assistance program
Project Management Intern (Nov 2026)
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Construction Management
9d
QA Engineer
Keypath Education —Melbourne VIC
- Remote
- Azure
- SQL
- APIs
- Employee assistance program
Software Engineer - Junior Mobile App Developer
Gallagher Group —Melbourne VIC
- Full-time
- APIs
- Agile
- Communication skills
Quality Assurance, On-the-Floor
Moderna, Inc. —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- In-person
- Annual leave
Technical Implementation & Support Engineer (APAC)
Nicolab —Melbourne VIC
- $120,000 - $150,000 a year
- Part-time
- Remote
- AWS
- Education
- Bachelor's degree
- Annual leave
- Referral program
Quick Apply
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Pathology Collector
Healius Corp. —East Melbourne VIC
- Part-time
- Blood sampling
- Communication skills
- Paid training
- Health insurance
6d

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remote technology jobs near melbourne, vic

Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time
$30.27 an hour
5 days ago

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

remote technology jobs in melbourne, vic

Customer Contact Officer

24/7 Data Centre Technician

Technical & Network Support Technician

Quality Assurance Rater - English (Australia)

Data Insights Analyst

ICT System and Field Technician

IT Service Desk Analyst

Customer Implementation Associate (software/SaaS)

Cyber Security Advice and Assessment Specialist

Service Desk Analyst

Service Desk Analyst (VIC)

TIM Engineer / Desktop Support Engineer

Data Center Operation Technician

Project Management Intern (Nov 2026)

QA Engineer

Software Engineer - Junior Mobile App Developer

Quality Assurance, On-the-Floor

Technical Implementation & Support Engineer (APAC)

Service Desk Engineer

Pathology Collector

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