In-Demand Quality assurance specialist Jobs in Melbourne, Vic

Claims Quality Assurance Specialist - Fixed Term Contract
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
Quick Apply
12d
Field Quality Assurance Specialist, AU OTR ACES
Amazon Commercial Services Pty Ltd - F47 —Ravenhall VIC
- Full-time
- Data analysis skills
- Warehouse experience
Quality Assurance Specialist - Packaging
Asahi Beverages —Melbourne VIC
- Full-time
- Manufacturing
- Communication skills
5d
Quality Assurance, On-the-Floor
Moderna, Inc. —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- In-person
- Annual leave
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Trade Partner Quality Improvement Specialist
Kapitol —Melbourne VIC
- Full-time
- Construction
- Leadership
Compliance and Assurance Officer, Digital Health
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Powerpoint
- Recruiting
8d
Technical & Injury Management Specialist
EML —Melbourne VIC
- Full-time
- In-person
- Work from home
- Parental leave
Cargo Flight Operations Agent
Swissport International AG —Melbourne VIC
- Part-time
- Management
- Microsoft Office
- Administrative experience
- Opportunities for advancement
Learning Governance & Evaluation Specialist
Australian Red Cross Lifeblood —West Melbourne VIC
- $120,000 a year
- Full-time
- Remote
- Agile
- AI
- Parental leave
- Employee assistance program
14h
Manager, Proposal Quality & Enablement
BDO —Melbourne VIC
- Full-time
- Communication skills
- Editing
- Health insurance
- On-the-job training
14d
Executive Assistant - Audit & Assurance
BDO —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health insurance
- On-the-job training
ICT Project Manager
WHG Technologies —Brooklyn VIC
- $65,000 - $90,000 a year
- Urgently hiring
- Computer Science
- Office
- Microsoft Office
Quick Apply
Finance Officer, Budget and Intergovernmental Relations / Portfolio Funding Assurance
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
7d
Tangible Asset Valuations Specialist | Associate Director/Director | Deals Advisory
PWC Australia —Southbank VIC
- Microsoft Office
- Analysis skills
- Organisational skills
- Parental leave
Directors, Victoria State Operations
Australian Electoral Commission —Melbourne VIC
- $144,430 - $169,584 a year
- Full-time
- Analysis skills
- Communication skills
- Time management
6d
Manager, Quality Management
BDO —Melbourne VIC
- Full-time
- Health insurance
- On-the-job training
7d
Water Quality Specialist
Service Stream —Epping VIC
- Full-time
1d
Advice Operations Specialist
AustralianSuper —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
9d
Finance Advisory Senior Specialist | Senior Associate | CFO Advisory
PWC Australia —Southbank VIC
- Finance
- Communication skills
- Annual leave
- Parental leave

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Claims Quality Assurance Specialist - Fixed Term Contract

TAL -
Melbourne VIC

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Quality assurance
Financial services
Communication skills
Workday

Full Job Description

Company Description

Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health.
12-Month fixed term contract
Melbourne or Sydney office locations

Why Join Us?

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

Job Description

At TAL, this role is critical to ensuring claims decisions are technically accurate, consistent and aligned with our risk and compliance standards. As part of our Quality Assurance function, it provides independent insight and oversight to strengthen decision-making and uphold our Claims Philosophy. By combining deep technical claims expertise with a focus on continuous improvement, this role helps build confidence in every claim outcome—supporting our purpose to protect and support Australians when they need us most.

In This Role You Will:

Deliver quality assurance reviews to ensure technically accurate and compliant claims decisions
Identify trends and risks through data-driven analysis to improve claims consistency and outcomes
Strengthen adherence to the TAL Quality Assurance Framework and risk management principles
Evaluate and uplift claims controls, systems and processes against regulatory and policy requirements
Influence continuous improvement through reviews, insights and best practice recommendations
Lead remediation and enhancement initiatives to address quality, compliance and process gaps

Please note, this is a 12-month fixed term contract with potential for extension or further work opportunities.

Qualifications

3–5 years’ experience in claims quality assurance within life insurance or financial services
Strong technical knowledge of life, TPD, trauma and income protection claims assessment
Understanding of regulatory, legal and compliance frameworks impacting claims decisions
Detailed knowledge of claims processes, governance and quality assurance practices
Ability to apply technical expertise to improve decision accuracy, consistency and outcomes
Stakeholder engagement and communication skills aligned to collaboration and accountability

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Quick Apply

Refine Your Search

quality assurance specialist jobs in melbourne, vic

Claims Quality Assurance Specialist - Fixed Term Contract

Field Quality Assurance Specialist, AU OTR ACES

Quality Assurance Specialist - Packaging

Quality Assurance, On-the-Floor

Claims Technical Specialist

Trade Partner Quality Improvement Specialist

Compliance and Assurance Officer, Digital Health

Technical & Injury Management Specialist

Cargo Flight Operations Agent

Learning Governance & Evaluation Specialist

Manager, Proposal Quality & Enablement

Executive Assistant - Audit & Assurance

ICT Project Manager

Finance Officer, Budget and Intergovernmental Relations / Portfolio Funding Assurance

Tangible Asset Valuations Specialist | Associate Director/Director | Deals Advisory

Directors, Victoria State Operations

Manager, Quality Management

Water Quality Specialist

Advice Operations Specialist

Finance Advisory Senior Specialist | Senior Associate | CFO Advisory

I want to receive the latest job alert for quality assurance specialist in melbourne, vic

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