In-Demand Freight forwarding Jobs in Melbourne, Vic

Air Logistics Customer Care Manager, Key Accounts
Kuehne+Nagel —Tullamarine VIC
- Customer service
- Leadership
- Health insurance
- Parental leave
10d
National Sea Logistics Trade & Pricing Manager Manager
Kuehne+Nagel —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
3d
Freight Forwarding Admin / Operations Coordinator
Phoenix Supply Chain Pty Ltd —Melbourne VIC
- $52,880.00 - $65,110.85 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
Freight Forwarding Sales Executive
Phoenix Supply Chain Pty Ltd —Melbourne VIC
- $60,000 - $65,000 a year
- Full-time
- Business development
- In-person
Quick Apply
2d
Business Development/Branch Manager - Freight Forwarding
LHR —Melbourne VIC
- Full-time
- Management
- Sales
- Master's degree
- Opportunities for advancement
Quick Apply
Sea Logistics Sales Representative
Kuehne+Nagel —Tullamarine VIC
- Sales
- Communication skills
- Health insurance
- Parental leave
Ocean Import Agent
Expeditors —Keilor East VIC
- Full-time
- Administrative experience
- Communication skills
- Time management
- Employee stock purchase plan
- Health insurance
Quick Apply
Import Operations Coordinator - Melbourne
Seabridge Logistics Group —Melbourne VIC
- Analysis skills
Freight sorter - PM shift
SMS Personnel —Dandenong VIC
- $39 an hour
- Monday to Friday
- Communication skills
1d
Project Coordinator | Melbourne Airport VIC
CEVALogistics —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Disability insurance
- Parental leave
4d
Fleet Controller Local
K & S Freighters —Truganina VIC
- Day shift
- Communication skills
- Health insurance
- Parental leave
Export Coordinator
DP World Global Forwarding Pty Ltd —Melbourne VIC
- Full-time
- Customer service
- Communication skills
Quick Apply
11d
Warehouse Operator
Visy —North Melbourne VIC
- Full-time
- Manufacturing
- Communication skills
8d
Import Coordinator
Wesfarmers Health —Docklands VIC
- Microsoft Excel
- Management
- ERP systems
- Employee assistance program
5d
Business Development Manager Role in Melbourne
Woods & Co —Melbourne VIC
- $110,000 - $120,000 a year
- Call employer
- Hybrid work
- Sales
- Salesforce
- Microsoft Office
4d
Customer Service (Mandarin-speaking)
Aufey Logistic —Broadmeadows VIC
- $55,000 - $60,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick Apply
14d
HC/MC Drivers
Visy —West Melbourne VIC
- Full-time
- Communication skills
- Time management
Procurement Specialist – Bulk & Intermodal
Visy —East Melbourne VIC
- Full-time
Key Account Manager
Mondiale VGL —Altona North VIC
- Full-time
Quick Apply
Divisional Management Accountant
Visy —North Melbourne VIC
- Full-time
- Microsoft Excel
- Communication skills
- Parental leave
- Employee assistance program
14d

I want to receive the latest job alert for freight forwarding in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

freight forwarding jobs near melbourne, vic

Project Coordinator jobs in Melbourne VIC

Business Development Manager jobs in Melbourne VIC

Customer Care Manager jobs in Tullamarine VIC

Customer Service Representative jobs in Broadmeadows VIC

Sorter jobs in Dandenong VIC

Trading Manager jobs in Caroline Springs Vic

Trading Manager jobs in Balwyn North Vic

Territory Sales Manager jobs in Vineyard Nsw

Property Manager jobs in Vermont Vic

Duty Manager Hospitality jobs in Redcliffe Qld

Trading Manager jobs in Springvale Vic

Retail Store Manager jobs in Brisbane Qld

Trading Manager jobs in Waverley Tas

Ndis Support Coordinator Work From Home jobs in Melbourne Vic

Lerning Devemopment Coordinator jobs in West Melbourne Vic

Work Coordinator jobs in Greenvale Vic

Ndis Support Coordinator jobs in Stirling Sa

Project Engineer jobs in Sydney Nsw

Project Coordinator jobs in Moorebank Nsw

Project Coordinator jobs in Milsons Point Nsw

Air Logistics Customer Care Manager, Key Accounts

Kuehne+Nagel -
Tullamarine VIC

Apply Now

Job Details

Permanent
10 days ago

Benefits

Employee rewards program
Health insurance
Uniform allowance
Parental leave
Employee discount
Insurance services

Qualifications

Customer service
Logistics
Leadership

Full Job Description

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Who We Are

Kuehne+Nagel is a global leader in logistics, specialising in innovative supply chain solutions.

At Kuehne+Nagel Australia, we pride ourselves on fostering an inclusive and respectful culture where collaboration thrives, and every voice is valued. Recognised as a Great Place to Work for multiple years, we are committed to excellence and innovation. Join a company that supports your growth, empowers you to make an impact, and helps shape the future of logistics.

The Role

Every customer relationship begins with understanding, trust, and exceptional service. As an Air Logistics Customer Care Manager, Key Accounts, you'll be the key connection between our customers and our operations, ensuring expectations are understood, commitments are delivered, and opportunities for improvement are continuously identified.

You'll combine customer insight with operational expertise to drive service excellence across strategic accounts. From customer onboarding and implementation to performance reviews and issue resolution, you'll ensure every stage of the customer journey is managed with precision, transparency, and care.

This position is not just about managing customer accounts; it's about creating long-term value for customers and the business, aligning operational performance with customer expectations, and contributing to the growth and success of our air logistics operations.

Responsibilities

Drive customer excellence: Participate in customer implementation and onboarding activities, ensuring customer expectations, agreed processes, and operational requirements are fully understood before commencing operations.
Strengthen partnerships: Act as the bridge between customers and Customer Care teams, building trusted relationships while balancing customer requirements with business objectives.
Deliver solutions: Establish and maintain standard operating procedures, reporting structures, and customer deliverables to ensure service performance is monitored and continuously improved.
Collaborate internally: Work closely with Customer Care, Sales, Pricing, Customer Solutions, Product stakeholders, and the overseas network to ensure seamless service delivery.
Drive continuous improvement: Identify opportunities for automation, productivity improvement, cost savings, and operational enhancements that improve customer outcomes and efficiency.
Support business growth: Partner with development teams to identify growth opportunities within existing customer accounts and maximise return on investment.
Customer excellence: Lead customer reviews, proactively manage claims and incident follow-up, and ensure a positive customer experience at every touchpoint.

Requirements

6-8 years of experience in freight forwarding and Air Logistics
Strong decision-making and problem-solving capabilities.
Exposure to leadership responsibilities and/or account management experience.
Strong understanding of customer service operations and stakeholder management.
Strong collaboration skills and team-oriented mindset.
Customer-centric with a service excellence mindset.

Why join Kuehne+Nagel?
At Kuehne+Nagel, you’ll be part of a global logistics leader where your contribution matters. We offer a supportive, inclusive and flexible workplace, with opportunities to grow your career, make an impact, and be rewarded along the way.

Along with a competitive remuneration package, our benefits include:

Flexible work arrangements to support work-life balance
Inclusive paid parental leave for all parents
Career development through extensive learning and development opportunities
Novated leasing and EV car subscription options
Employee discounts, rewards and recognition programs
Private health insurance discounts
Corporate uniform allowance
Charity and volunteering opportunities to give back to the community
A collaborative culture with the strength of a global network

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Kuehne+Nagel Recruitment Team

Apply Now

Refine Your Search

freight forwarding jobs in melbourne, vic

Air Logistics Customer Care Manager, Key Accounts

National Sea Logistics Trade & Pricing Manager Manager

Freight Forwarding Admin / Operations Coordinator

Freight Forwarding Sales Executive

Business Development/Branch Manager - Freight Forwarding

Sea Logistics Sales Representative

Ocean Import Agent

Import Operations Coordinator - Melbourne

Freight sorter - PM shift

Project Coordinator | Melbourne Airport VIC

Fleet Controller Local

Export Coordinator

Warehouse Operator

Import Coordinator

Business Development Manager Role in Melbourne

Customer Service (Mandarin-speaking)

HC/MC Drivers

Procurement Specialist – Bulk & Intermodal

Key Account Manager

Divisional Management Accountant

I want to receive the latest job alert for freight forwarding in melbourne, vic

Explore jobs in more locations

It's more than a job

Who we are

Job Seeker Tools

Employer Tools

Browse

Stay Connected