Freight Forwarding Sales Executive / Business Development Manager
Location: Melbourne, VIC
Full-time
Base Salary + Super + Uncapped 15% Commission on Gross Profit
About Us
Phoenix Supply Chain Pty Ltd is an Australian international logistics company specialising in China–Australia freight forwarding and end-to-end logistics solutions.
We have our own company and warehouse operations in China, together with our Australian company and local operations team. This gives us greater control over the entire logistics process — from supplier collection and cargo consolidation in China through to international freight, customs clearance and final delivery in Australia.
Our China–Australia freight products are highly competitive in transit time, reliability and customer service, giving our sales team a strong logistics product to take to market.
About the Role
We are looking for a proactive, responsible and results-driven Freight Forwarding Sales Executive / Business Development Manager to develop new customers in Melbourne and across Australia.
This is a new business development role. We are looking for someone who actively creates opportunities rather than simply waiting for enquiries.
You will identify potential customers, approach Australian importers and businesses, build your own sales pipeline, follow up consistently and develop long-term customer relationships.
Key Responsibilities
- Proactively identify and develop new business opportunities
- Target Australian importers, wholesalers, distributors, retailers, e-commerce businesses and other potential customers
- Generate leads through cold calling, email, LinkedIn, networking and referrals
- Build and manage your own sales pipeline
- Understand customers' freight requirements and provide suitable logistics solutions
- Prepare quotations and follow up proactively
- Convert prospects into long-term customers
- Respond to customer calls, emails and messages promptly and professionally
- Take ownership of customer enquiries and follow issues through until resolved
- Maintain regular communication with customers
- Work closely with our China and Australia operations teams，fluent English and Mandarin preferred, due to regular communication with Australian customers and our China operations team
- Develop and maintain strong long-term customer relationships
What We Are Looking For
Integrity and reliability are very important to us.
The successful candidate should be:
- Responsible and accountable – you take ownership of your customers and commitments
- Honest and trustworthy – you act with integrity with customers and colleagues
- Highly responsive – you understand that logistics customers need timely communication and do not leave customers waiting unnecessarily
- Proactive – you actively look for and develop new business opportunities
- Self-motivated – you can manage your own sales activities without constant supervision
- Persistent – you are comfortable with prospecting, cold calling and consistent follow-up
- Customer-focused – you care about service quality and long-term customer relationships
Previous experience in freight forwarding, international logistics, import/export, B2B sales or business development is highly regarded.
Existing relationships with Australian importers or businesses involved in China–Australia trade would be an advantage.
Why Join Phoenix Supply Chain?
- Uncapped 15% commission on eligible Gross Profit
- Base salary + Super
- Own company and warehouse operations in China
- Australian company and local operations team
- Greater end-to-end control of the logistics process
- Strong China–Australia air freight, LCL and FCL products
- Competitive transit times and reliable service
- Operational support from both our China and Australia teams
- Opportunity to build and manage your own customer portfolio
Commission
In addition to your base salary and superannuation, you will receive:
15% commission on eligible Gross Profit generated from self-developed customers.
There is no artificial commission cap. The more profitable business you develop and retain, the more you can earn.
Full commission calculation and payment terms will be provided in the employment agreement.
Apply
If you are proactive, responsible, trustworthy, responsive and motivated by results, we would like to hear from you.
Please apply with your resume and a brief introduction outlining your sales, freight forwarding, logistics or business development experience.
Pay: $60,000.00 – $65,000.00 per year
Application Question(s):
- This role requires proactive new business development, including cold calling, outbound emails, LinkedIn prospecting and networking. Are you comfortable generating your own leads rather than relying mainly on inbound enquiries?
- In freight forwarding, customers often require timely responses. Are you comfortable responding promptly to customer enquiries and taking ownership of issues until they are resolved?
- Please briefly describe how you would approach finding and developing new importer customers in Australia.
- Are you comfortable with a remuneration structure consisting of base salary + superannuation + uncapped commission of 15% of eligible Gross Profit generated from self-developed customers?
- What do you believe is most important when managing a freight forwarding customer relationship?
Experience:
- freight forwarding, international logistics or import/export: 1 year (Preferred)
Work Location: In person
