In-Demand District manager, support services Jobs in Melbourne, Vic

Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Communication skills
- Opportunities for advancement
4d
Professional Support – Education Services.
NextSense —Blackburn VIC
- Up to $92,390 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Parental leave
Team Leader Link-Up
The Victorian Aboriginal Child Care Agency (VACCA) —Preston VIC
- $110,110.00 - $114,980.32 a year
- Full-time
- Computer skills
- Leadership
- Parental leave
Service Improvement Coordinator
Safer Care Victoria —Melbourne VIC
- $116,413 - $140,849 a year
- Part-time
- Writing skills
- Recruiting
- Editing
9d
Aged Care Administration Team Leader
Merri-bek City Council —Coburg VIC
- $102,000 - $111,000 a month
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
8d
Cabin Crew
Virgin Australia —Melbourne VIC
- Part-time
- CPR Certification
- First Aid Certification
- Hotel experience
- Annual leave
- Employee discount
Alumni Relations Manager
Monash University —Caulfield VIC
- $124,343 - $137,251 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Budgeting
9d
Passenger Services Agent
dnata —Melbourne VIC
- Part-time
- Customer service
- Computer skills
Contact Services Officer
Royal Melbourne Hospital —Melbourne VIC
- $73,445 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance program
9d
Park Ranger
City of Melbourne —Melbourne VIC
- $87,550 - $98,541 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- Communication skills
- Parental leave
10d
Admissions Officer
University of Melbourne —Parkville VIC
- $86,943 - $99,864 a year
- Part-time
- Master's degree
- Education
- Time management
- Health insurance
- Parental leave
5d
Academic Programs Officer
University of Melbourne —Parkville VIC
- $86,943 - $99,864 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Health insurance
- Parental leave
8d
Executive Support Officer
University of Melbourne —Parkville VIC
- $86,943 - $99,864 a year
- Full-time
- Microsoft Office
- Administrative experience
- No degree
- Health insurance
- Parental leave
11d
Records Management Assistant, Corporate Services
Department of Justice and Community Safety —Melbourne City Centre VIC
- $81,496 - $98,955 a year
- Full-time
- Hybrid work
- Management
- Office
- Microsoft Office
12d
Facilities Manager
CBRE —Melbourne VIC
- Full-time
- Management
- Education
- Bachelor's degree
Hub Administrator
University of Melbourne —Parkville VIC
- $86,943 - $99,864 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
- Health insurance
- Parental leave
2d
Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Project Manager
DNV —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- English
- Bachelor's degree
- Profit sharing
- Parental leave
Urban Planner
City of Melbourne —Melbourne VIC
- $87,550 - $98,541 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Parental leave
11d
Records Management Assistant, Corporate Services
Victorian Government Solicitor's Office —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Hybrid work
- Management
- Office
- Microsoft Office
12d

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Passenger Services Manager

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
4 days ago

Benefits

Opportunities for advancement
On-site parking

Qualifications

Administrative experience
Forecasting
Leadership
Communication skills
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As the Passenger Services Manager, you'll lead a team of professionals, including Supervisors and trainers, delivering essential support services for our airline clients at the Airport. In this prominent role, you'll motivate high-performing teams, oversee customer relationships, and collaborate closely with senior leadership to enhance performance and foster a culture focused on safety, efficiency, reliability, and exceptional service delivery.

Your leadership will also play a crucial role in ensuring safety through the application of the Swissport safety management system, safeguarding both team members and customer operations.

Your activities

Provide OH&S oversight and guidance, fostering a positive safety culture with strong safety reporting and a Just Culture.
Ensure compliance with company and client procedures and regulations.
Lead optimal operational efficiency through effective planning and management of manpower, including rosters, training, and leave, as well as overseeing key cost areas and revenue capture.
Ensure airports meet performance requirements and maintain operational integrity.
Monitor, manage, and report on airport performance, analyzing scorecards and identifying operational weaknesses to implement corrective strategies.
Manage the safe and secure operation of all equipment, overseeing costs for repair and maintenance.
Lead and coach the team to foster a positive culture, actively managing individual performance, including addressing escalated grievances, complaints, and disciplinary issues.
Cultivate a culture that values equality, fairness, transparency, and has zero tolerance for bullying, discrimination, and harassment.
Maintain effective communication and relationships with key client representatives and stakeholders in the airport community.

Your profile

Technically proficient in multi-client airport operations, ground handling, and aircraft loading activities.
Experienced in leading large workforces, including coaching leaders, talent development, and inspiring front-line team members, ideally in ground handling or airline environments.
Leadership background in fast-paced, safety-focused service operations, adept at managing diverse client needs.
Knowledgeable in training practices, ensuring compliance with regulatory and skills-based training requirements.
Skilled in relationship-building, fostering collaborative partnerships to achieve mutual goals.
Excellent written and oral communication skills, with strong verbal reasoning and interpersonal abilities.
Strong administrative, time management, and organizational skills, capable of working independently under pressure and within strict timeframes, demonstrating initiative and motivation.
Familiarity with enterprise bargaining agreements and their application in the workplace.
Proficient in workforce planning processes, including forecasting attrition, training, leave management, and operational coverage.

What we offer

Permanent Full-Time position.
Competitive remuneration.
On-site employee parking available.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Apply Now

Refine Your Search

district manager, support services jobs in melbourne, vic

Passenger Services Manager

Professional Support – Education Services.

Team Leader Link-Up

Service Improvement Coordinator

Aged Care Administration Team Leader

Cabin Crew

Alumni Relations Manager

Passenger Services Agent

Contact Services Officer

Park Ranger

Admissions Officer

Academic Programs Officer

Executive Support Officer

Records Management Assistant, Corporate Services

Facilities Manager

Hub Administrator

Customer Contact Officer

Project Manager

Urban Planner

Records Management Assistant, Corporate Services

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