In-Demand Case coordinator Jobs in Melbourne, Vic

Support Coordinator
Permalink Support Services —Heatherton VIC
- $40.23 an hour
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Travel reimbursement
- Employee assistance program
Quick Apply
NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Vulnerable Populations and Day Case Coordinator
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Health insurance
- Employee assistance program
2d
Service Coordinator -NDIS Provider
Provider Service Pty Ltd —Sunshine VIC
- $51,856.45 - $70,000.00 a year
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
Quick Apply
3d
Support Coordinator
MYPAL HOME CARE —Melbourne VIC
- $40 - $45 an hour
- Part-time
- Experience working with children
- Case management
- In-person
Quick Apply
7d
Injury Management & Return to Work Coordinator
Bapcor —Mount Waverley VIC
- Full-time
- Hybrid work
- Administrative experience
- No degree
- Recruiting
- Parental leave
Quick Apply
Support At Home Case Manager
Ryman Healthcare —Wheelers Hill VIC
- Full-time
- Hybrid work
- Nursing
- Customer service
- Case management
Assessment and Referral Court List Coordinator Registrar
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Organisational skills
- Leadership
11d
Registry Coordinator - Bail & Remand Court, Melbourne
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Weekend availability
- Leadership
8d
NDIS Support Coordinator – Part-Time
Care Cove Support Services —Bundoora VIC
- $45 an hour
- Part-time
- Hybrid work
- CPR Certification
- Management
- Microsoft Office
- Profit sharing
- Professional development assistance
Quick Apply
7h
Client Services Coordinator
The Salvation Army —St Kilda VIC
- Full-time
- Case management
- Leadership
- Communication skills
- Annual leave
- Parental leave
3d
Residential Care Coordinator
MacKillop Family Services —Preston VIC
- $63.13 - $65.77 an hour
- Full-time
- Bachelor's degree
- Leadership
- Paid training
- Employee assistance program
NDIS Support Coordinator (Level 2 or Level 3)
Brighter Care and Support Pty Ltd —St Albans VIC
- From $90,000 a year
- Full-time
- Nursing
- Master's degree
- Bachelor's degree
Quick Apply
Community Engagement and Student Support Coordinator
Victorian Government —Melbourne VIC
- Full-time
- Management
- Organisational skills
- Communication skills
1d
NDIS Support Coordinator
Blue Star Homecare —Melbourne VIC
- Full-time
- Case management
- Employee assistance program
People & Culture Advisor
Estia Health —Melbourne VIC
- Full-time
- Communication skills
- Employee assistance program
Care Partner - Support at Home (in home aged care)
Salveo Care —Melbourne City Centre VIC
- $33 - $37 an hour
- Full-time
- Nursing
- Case management
- Organisational skills
- Work from home
Quick Apply
1d
Insurance Relationship Coordinator Hybrid
Hostplus —Melbourne VIC
- Administrative experience
- Communication skills
- Negotiation
- Wellness program
- Parental leave
4d
Recreation Officer - Community (South Eastern Office, Braeside)
Wintringham —Braeside VIC
- $42.88 - $48.99 an hour
- Hybrid work
- First Aid Certification
- Time management
- Employee assistance program
2d
Registry Coordinator - Bail & Remand Court, Melbourne
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Leadership
8d

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Support Coordinator

Permalink Support Services -
Heatherton VIC

Quick Apply

Job Details

Full-time | Casual
$40.23 an hour

Benefits

Travel reimbursement
Employee assistance program

Qualifications

Management
Microsoft Office
Administrative experience
Driver Licence
Case management
Budgeting
Working with Children Check
Communication skills
Time management

Full Job Description

THE ORGANISATION:

Permalink Support Services is a registered National Disability Insurance Scheme (NDIS) Provider that offers Homecare & Community Care services, Coordination, Therapy, Housing, Supported Independent Living and Job Active Programs, to people with a disability.

Servicing all regions of Metropolitan Melbourne, Permalink is rapidly growing and expanding its care services with more than 500 Support Workers & Clients to date.

The Role:

Support Coordinator is one of the highest-ranking executives at Permalink Support Services, and their primary responsibilities includes client intake, management, business development, providing conflict resolution services, and acting as the main point of communication between the client, support coordinator/stakeholders, and our administration teams.

The role is being offered as an ongoing 38hrs/week, contract leading to full - time, Monday – Friday 9 am – 5 pm.

Benefits & Culture

Working in an environment with defined management structures and processes, where a Service Specialist is a highly valued team member
Employee allowances
Monthly employee events, functions, and activities
Long Service Leave
Employee Assistance Program
You will have the ability to have a broad remit and be influential across the organisation.
Variety of learning and professional development opportunities
Opportunity to transition into a full–time role after 6 months of continuous performance

POSITION RESPONSIBILITIES:

As a Support Coordinator, you will be responsible for managing a portfolio of NDIS participants and ensuring they receive high-quality, person-centred supports that align with their goals and funding.

Your key responsibilities include:

Manage a caseload of NDIS participants and act as their primary point of contact.
Assist participants to understand and implement their NDIS plans using clear and accessible language.
Conduct participant onboarding, including completing service agreements and service bookings.
Develop strong relationships with participants, families, carers, support workers, and external stakeholders.
Coordinate and monitor supports to ensure services are delivered in line with participant goals and available funding.
Liaise with internal service delivery teams to ensure appropriate staff matching and effective rostering.
Monitor participant budgets and support utilisation to maximise outcomes.
Maintain accurate participant records, progress notes, reports, and documentation within organisational systems.
Manage incidents, complaints, and participant feedback in accordance with organisational policies.
Ensure compliance with NDIS Practice Standards, company policies, and relevant legislation.
Collaborate with internal teams to identify opportunities for service improvements and business growth.
Participate in mandatory training, team meetings, and continuous quality improvement initiatives.

SELECTION CRITERIA:

To be successful in this role, you will possess:

Essential:

Minimum 1 years' experience working within the disability, community services, health, or aged care sector.
Qualification in Disability, Community Services, Social Work, Health, Human Services, or a related field.
Demonstrated experience supporting participants within the NDIS or a similar person-centred environment.
Excellent communication and interpersonal skills with the ability to build strong relationships.
Strong organisational and time management skills with the ability to manage competing priorities.
High level of computer literacy and confidence using client management systems and Microsoft Office.
Excellent documentation, reporting, and administrative skills.
Strong problem-solving, negotiation, and decision-making abilities.
Ability to work independently while contributing positively within a team environment.
Current NDIS Worker Screening Check (or willingness to obtain).
Current Working with Children Check.
Current Australian Driver's Licence.
Reliable, roadworthy vehicle with appropriate insurance.
Full Australian working rights.

Desirable:

Previous experience in Support Coordination or Case Management.
Strong understanding of the NDIS, NDIS Practice Standards, and disability legislation.
Knowledge of participant budgeting, service agreements, and NDIS funding processes.

OUR VISION:

Our vision is to be a valued partner in creating positive changes to enable all people with a disability to be respected equally and reach their full potential to live a prosperous life.

OUR MISSION AND VALUE:

Our mission is to respect and empower all people to be the best version of themselves and to become the number one choice for disability service providers across Victoria within the next 10 years.

Our values are the people we support where individualised services are designed with their interests, needs and care. We base our services as set out by the National Standards for Disability Services:

Rights. The service promotes individual rights to freedom of expression, self-determination and decision-making, and actively prevents abuse, harm, neglect and violence.
Participation and Inclusion. The service works with individuals and their families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.
Individual Outcomes. Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.
Feedback and Complaints. Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.
Service Access. The service manages access, commencement and leaving a service in a transparent, fair, equal and responsive way.
Service Management. The service has effective and accountable service management and leadership to maximise outcomes for individuals.

To Apply:

Please forward your resume to the email indicated or by selecting ‘Apply for this job’. You may also contact 1300 737 625, option 4

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.

Casual Role: 38 hours per week

Working hours 9:00 AM-5:00 PM Monday-Friday

After 6 months of continuous performance, you will be offered a Full-Time position.

Job Types: Full-time, Casual

Salary: $40.23 per hour + allowances + 12% super + Leave entitlements

Full-Time: $79,494.48+ 12% Super+ Leave Entitlements

Job Types: Full-time, Permanent, Casual

Benefits:

Travel reimbursement

Experience:

Support Coordination or Client Services Management: 1 year (Preferred)

Work Authorisation:

Australia

Work Location: In Person

Pay: $40.23 per hour

Work Location: In person

Quick Apply

Refine Your Search

case coordinator jobs in melbourne, vic

Support Coordinator

NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!

Vulnerable Populations and Day Case Coordinator

Service Coordinator -NDIS Provider

Support Coordinator

Injury Management & Return to Work Coordinator

Support At Home Case Manager

Assessment and Referral Court List Coordinator Registrar

Registry Coordinator - Bail & Remand Court, Melbourne

NDIS Support Coordinator – Part-Time

Client Services Coordinator

Residential Care Coordinator

NDIS Support Coordinator (Level 2 or Level 3)

Community Engagement and Student Support Coordinator

NDIS Support Coordinator

People & Culture Advisor

Care Partner - Support at Home (in home aged care)

Insurance Relationship Coordinator Hybrid

Recreation Officer - Community (South Eastern Office, Braeside)

Registry Coordinator - Bail & Remand Court, Melbourne

I want to receive the latest job alert for case coordinator in melbourne, vic

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