In-Demand Customer service hybrid Jobs in Liverpool Nsw

Senior Customer Service Hero
ClassBento —Chatswood NSW
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Cooking
Quick Apply
14d
Private Patient Officer (Administration Officer Lvl 5) - Liverpool Hospital - Perm PT
NSW Health —Liverpool NSW
- $41.52 - $42.46 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Parental leave
6h
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Customer Service Representative
Silverchain —Bella Vista NSW
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Computer skills
1d
Customer Service Officer
Corporate Services —Sydney Western Suburbs NSW
- $87,199 - $95,482 a year
- Full-time
- Communication skills
3d
Customer Resolution Representative (NSW)
IKEA —Tempe NSW
- $28.31 an hour
- Weekend availability
- Hybrid work
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Parental leave
3d
Administration Officer (Lvl 3) - Outpatient Services - Casual
NSW Health —Bankstown NSW
- $37.27 - $38.44 an hour
- Full-time
- Customer service
- Administrative experience
- Patient care
- Annual leave
- Parental leave
1h
Surgical Booking Officer (Administration Officer Lvl 3) - Liverpool Hospital - Temp FT
NSW Health —Liverpool NSW
- $1,416.58 - $1,460.72 a week
- Temporary
- Administrative experience
- Patient care
- Medical terminology
- Annual leave
- Parental leave
6h
Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Customer Relationship Manager
Credit Corp —Parramatta NSW
- Full-time
- Hybrid work
- Databases
- Financial services
- Communication skills
- Paid training
- Health insurance
4d
Administration Officer (Lvl 2) - Fairfield Hospital - Casual
NSW Health —Prairiewood NSW
- $34.93 - $36.09 an hour
- Weekend availability
- Management
- Customer service
- Administrative experience
- Annual leave
- Parental leave
6h
Emergency Administration Officer (Admin Officer Lvl 3) - Perm PT
NSW Health —Bankstown NSW
- $37.27 - $38.44 an hour
- Part-time
- Administrative experience
- Organisational skills
- Annual leave
- Parental leave
6h
Customer Service and Sales Consultant
Medibank —Burwood NSW
- Part-time
- Remote
- Sales
- Customer service
- Health insurance
- Parental leave
Customer Care Specialist
Lyka —Alexandria NSW
- Full-time
- Hybrid work
- Customer service
- Typing
- Communication skills
- Parental leave
Quick Apply
11h
Administration Officer (Lvl 2) - Liverpool/Fairfield Community Mental Health - Perm FT
NSW Health —Liverpool NSW
- $69,272.27 - $71,570.21 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Parental leave
6h
Customer Service Specialist
Koala —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Master's degree
- Communication skills
- Annual leave
- Parental leave
1d
EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND NSW
Winc —Mascot NSW
- No weekends
- Hybrid work
- Hospitality
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
Customer Service Representative - Call Centre
Rheem Australia Pty Ltd —Rydalmere NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
9d
Customer Service and Sales Consultant
Medibank —Miranda NSW
- $63,660 a year
- Part-time
- Remote
- Sales
- Customer service
- Health insurance
- Work from home
1d
Call Centre Operator
'COS —Lidcombe NSW
- Customer service
- Computer skills
- Communication skills
- Employee discount
- Gym membership
1d

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Senior Customer Service Hero

ClassBento -
Chatswood NSW

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year
14 days ago

Qualifications

Google Suite
Multilingual
Customer service
Cooking
Zendesk
Communication skills
Help desk

Full Job Description

ClassBento Senior Customer Service Hero

Full-time | Hybrid – Chatswood

Apply now with a cover letter — we’d love to hear from you!

Do you love customer service and have a passion for art, craft and cooking experiences? Are you an experienced customer service professional who loves helping people and finding solutions?

We’re looking for an enthusiastic, articulate and people-focused Senior Customer Service Hero to join our team. This is a hands-on role for someone who genuinely loves customer service, thrives in a fast-paced environment and wants to make a meaningful impact on our customers, teachers and team.

About ClassBento

ClassBento is a community marketplace for fun workshops, activities and leisure experiences, both in-person and online. We help people switch off, learn new skills, discover new passions and improve their wellbeing.

In a world that’s more connected than ever, stress and burnout are on the rise. Our experiences give people the chance to slow down, get creative and enjoy the simple pleasure of making something with their own hands.

It’s meaningful work, and we’re proud of the impact we have on individuals, teams and small businesses.

About the Role

This is a hands-on role, ideal for an experienced customer service professional who is a team player and genuinely loves helping others.

As a Senior Customer Service Hero, you’ll be one of the go-to people within the Customer Service team. We expect our Customer Service team to consistently deliver exceptional service, support and coach one another, stay motivated and uphold high service standards across all customer touchpoints.

As well as your day to day tasks, you’ll handle more complex customer enquiries and escalations, support your teammates, share your knowledge and help ensure we consistently deliver an exceptional customer experience.

You’ll work directly with customers via phone and Zendesk, while also helping the wider team stay on track. You’ll be proactive, flexible and always looking for opportunities to improve the customer experience and the way the team works.

This is a full-time role, Monday to Friday, with some flexibility for the right person. The position is hybrid, with a requirement to work from our Chatswood office 2–3 days per week.

Responsibilities

Help maintain our strong customer reputation and 5-star rating across Google and other platforms.
Provide exceptional day-to-day customer service across inbound channels, primarily email and phone.
Act as an intermediary between customers and teachers to resolve queries and manage issues or conflicts with professionalism and empathy.
Act as a senior point of escalation for complex customer or service-related issues.
Identify opportunities to improve team productivity, processes and the overall customer experience.
Monitor team reporting and performance against relevant OKRs and targets.
Work closely with Growth Partners to find fair, win-win outcomes when customer complaints arise.

Skills & Experience

Excellent communication skills, both written and verbal.
Minimum 4 years' experience in customer service or a similar role.
Enthusiastic, outgoing and confident, with exceptional people skills.
Adaptable, resilient and comfortable in a fast-paced environment.
Highly organised with strong attention to detail - you don’t drop the ball.
A collaborative team player who enjoys supporting and helping others grow.
Experience working in an office environment, both in-person and remotely.
Confident managing conflict and able to calmly handle challenging situations without letting them get you down.
A genuine passion for delivering exceptional customer experiences.
Experience using helpdesk software such as Zendesk and Aircall, as well as GSuite/Google Workspace.

Cultural Fit

Conscientious – You take ownership, pride yourself on doing great work and supporting your team.

Open – You value feedback, love learning and are committed to continuous improvement.

Caring – You build empathetic, professional relationships with colleagues and customers alike.

Nice to Have

Experience working in a tech startup.
Knowledge of online marketplaces.
Experience mentoring or coaching other customer service team members.
A genuine love for experiences, arts and crafts.

The Fun Stuff

Join a talented team making a genuine social impact.
Competitive base plus super
$500 training budget.
$1,000 worth of ClassBento experiences each year.
Flexible office and remote work environment.
Supportive, positive workplace — rated 5 stars on Glassdoor and Indeed.
Opportunities to contribute to projects within the Customer Service team and collaborate across other departments as the business grows.

Ready to Make an Impact?

If you’re an experienced customer service professional who loves helping people, thrives on solving problems and wants to be part of a team that genuinely cares about its customers and teachers, we’d love to hear from you.

Job Type: Full-time

Eligibility: Applicants must have full Australian working rights

Pay: $75,000.00 – $80,000.00 per year

Application Question(s):

To be considered for this role, you must attach a cover letter with your application. Please do not apply without one.

Work Location: Hybrid remote in Chatswood NSW 2067

Quick Apply

Refine Your Search

customer service hybrid jobs in liverpool nsw

Senior Customer Service Hero

Private Patient Officer (Administration Officer Lvl 5) - Liverpool Hospital - Perm PT

Customer Service Representative (Inbound Contact Centre)

Customer Service Representative

Customer Service Officer

Customer Resolution Representative (NSW)

Administration Officer (Lvl 3) - Outpatient Services - Casual

Surgical Booking Officer (Administration Officer Lvl 3) - Liverpool Hospital - Temp FT

Customer Service Officer

Customer Relationship Manager

Administration Officer (Lvl 2) - Fairfield Hospital - Casual

Emergency Administration Officer (Admin Officer Lvl 3) - Perm PT

Customer Service and Sales Consultant

Customer Care Specialist

Administration Officer (Lvl 2) - Liverpool/Fairfield Community Mental Health - Perm FT

Customer Service Specialist

EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND NSW

Customer Service Representative - Call Centre

Customer Service and Sales Consultant

Call Centre Operator

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