In-Demand It recruiter Jobs in Ku Ring Gai Nsw

Product Support Analyst (Pathway)
Infor —Sydney NSW
- Full-time
- Azure
- Salesforce
- ERP systems
Onboarding Operations Specialist - APAC
Remote —Sydney NSW
- $28,200 - $71,400 a year
- Remote
- Google Suite
- Organisational skills
- AI
- Annual leave
- Work from home
Service Delivery Manager
Ericsson —Sydney NSW
- Full-time
- Management
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Applications Development Sr Programmer Analyst- KYC Transformation - Assistant Vice President
Citi —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
NSW Government Graduate Program - Engineering Stream
Premier's Department —Sydney NSW
- $87,199 a year
- Full-time
- Engineering
- Civil Engineering
- Construction Management
Strategy and Operations Manager, Growth Bets
Uber —Sydney NSW
- Full-time
- Computer science
- Microsoft Excel
- SQL
14d
NSW Productivity and Equality Commissioner
Treasury —Sydney NSW
- $419,501 a year
- Part-time
- No degree
- Communication skills
Technology Lead
Infosys —Sydney NSW
- $97,749 - $109,234 a year
- SQL
- Agile
- Communication skills
- Health insurance
- Parental leave
Account Executive
Indeed —Sydney NSW
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Health insurance
- Annual leave
14d
Network Support Senior Specialist
NTT Ltd —Sydney NSW
- On call
- Hybrid work
- Leadership
Consultant
Infosys —Sydney NSW
- $96,836 - $105,068 a year
- Microsoft Excel
- Customer service
- ERP systems
- Health insurance
- Parental leave
9d
Business Development Partner / Client Partner (AI & Cloud) – Base + 20% Uncapped Commission
Raadco PTY LTD —Sydney NSW
- $3,000 a month
- Part-time
- Remote
- Sales
- Recruiting
- AI
- Travel reimbursement
- Profit sharing
Quick Apply
18h
HR Specialist, Contracts Management - APAC
Remote —Sydney NSW
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Associate Client Executive
NetApp —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Sales
- Customer service
- Annual leave
- Employee assistance program
APAC Manager, Ad Operations
Uber —Sydney NSW
- Full-time
- Management
- Sales
- Marketing
4d
Initiative and Solutions Specialist- Customer Operations
AbbVie —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Microsoft Office
3d
Cyber Security Analyst
Nortec IT —Castle Hill NSW
- $75,000 - $85,000 a year
- Full-time
- Azure
- Bachelor's degree
- No degree
Quick Apply
3d
Account Executive, Nonprofits & Higher Education - APAC
Anthropic —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- English
- Parental leave
Network Technical Specialist
Infosys —Sydney NSW
- $82,544 - $87,992 a year
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
Forward Deployed Engineer
Salesforce —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- APIs
8d

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Product Support Analyst (Pathway)

Infor -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Cloud infrastructure
Azure
Enterprise software
Salesforce
ERP systems
Microsoft SQL Server
Technical support
SQL
AWS
ITIL
Usability
ServiceNow
Application support
SaaS

Full Job Description

General information

Country

Australia

State

New South Wales

City

Sydney

Job ID

47517

Department

Customer Support

Experience Level

MID_SENIOR_LEVEL

Employment Status

FULL_TIME

Workplace Type

Hybrid

Description & Requirements

Infor are seeking a Product Support Analyst to join our Pathway Support team. This role is key to ensuring our customers maximize the value of Infor’s solutions. You’ll work in a fast-paced, collaborative environment, acting as a trusted advisor and technical expert for Infor’s industry-specific enterprise software.

Responsibilities:

Provide high-quality technical support for Infor applications, ensuring customer satisfaction and product usability.
Troubleshoot application issues, perform root cause analysis, and guide customers through solutions via phone, email, and web-based tools.
Collaborate with internal teams including Product Management, Development, and Cloud Operations to resolve escalated issues.
Document knowledge in the form of incident notes, technical articles, and operational procedures.
Prioritize and manage multiple open issues while delivering consistent updates to stakeholders.
Participate in customer calls and screen-sharing sessions as needed to support complex issues.
Contribute to continuous improvement initiatives within the support organization.

Basic Qualifications:

Experience in application or technical support, preferably in a SaaS or ERP environment.
Problem solving experience; being able to dissect technical problems and translate findings to non-technical users.
Experience with SQL and relational databases (e.g., MS SQL Server).
Experience with enterprise software in public sector.
Experience thriving in a team environment with minimal supervision.

Preferred Qualifications:

Experience supporting Infor solutions (e.g., Pathway) is a significant advantage.
Experience with ITIL processes and support ticketing systems (e.g., ServiceNow, Salesforce).
Experience of cloud-based infrastructure and tools (e.g., AWS, Azure, Kubernetes)

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

Fraud Awareness

We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.

Fraud Privacy Policy

We value your privacy at Infor.

Apply Now

Refine Your Search

it recruiter jobs in ku ring gai nsw

Product Support Analyst (Pathway)

Onboarding Operations Specialist - APAC

Service Delivery Manager

Applications Development Sr Programmer Analyst- KYC Transformation - Assistant Vice President

NSW Government Graduate Program - Engineering Stream

Strategy and Operations Manager, Growth Bets

NSW Productivity and Equality Commissioner

Technology Lead

Account Executive

Network Support Senior Specialist

Consultant

Business Development Partner / Client Partner (AI & Cloud) – Base + 20% Uncapped Commission

HR Specialist, Contracts Management - APAC

Associate Client Executive

APAC Manager, Ad Operations

Initiative and Solutions Specialist- Customer Operations

Cyber Security Analyst

Account Executive, Nonprofits & Higher Education - APAC

Network Technical Specialist

Forward Deployed Engineer

I want to receive the latest job alert for it recruiter in ku ring gai nsw

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