In-Demand Service desk manager Jobs in Joondalup, Wa

Customer Sales & Freight Operations
Pack & Send Joondalup —Joondalup WA
- From $70,000 a year
- Weekend availability
- In-person
- Paid training
- On-the-job training
Quick Apply
1d
Dexa Operator
Perth Dexa Scan —Joondalup WA
- $36.39 - $50.94 an hour
- Monday to Friday
- Anatomy knowledge
- Customer service
- Clinic
- On-the-job training
- Employee discount
Quick Apply
1d
Post Sales Support Officer (Warranty, Claims, Customer Service)
Trevor's (1977) Pty Ltd —Osborne Park WA
- $65,000 - $75,000 a year
- Urgently hiring
- CRM software
- Sales
- Microsoft Office
Quick Apply
7d
Duty Manager
TFE HOTELS —Scarborough WA
- From $79,746.55 a year
- Full-time
- First Aid Certification
- In-person
- Parental leave
- Employee discount
Quick Apply
8d
Front End Manager
Fresh Provisions —Mount Lawley WA
- $70,000 - $80,000 a year
- Overtime
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
6d
Service Team Lead / Manager
Epic IT —North Perth WA
- Full-time
- Azure
- Leadership
- Communication skills
Quick Apply
Administration & Reception
Skills Institute Australia —Osborne Park WA
- $53,000 - $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Business Development Manager
BTP —Perth WA
- Sales
- Business development
- Communication skills
- Employee assistance program
Deskside Services Administrator
Epiq Systems, Inc. —Perth WA
- Full-time
- Azure
- Customer service
- Analysis skills
Field Services Coordinator
Geniux Cleantech —Osborne Park WA
- $70,000 - $80,000 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
Quick Apply
Agentic Support Analyst
Illuminance Solutions —Perth WA
- Azure
- SharePoint
- APIs
Duty Manager - Full Time - Holiday Inn Perth City Centre
Holiday Inn —Perth WA
- $79,521.25 a year
- Weekend availability
- Administrative experience
- Education
- Bachelor's degree
- Parental leave
5d
Consulting Account Manager
Microsoft —Perth WA
- Full-time
- Azure
- Sales
- Communication skills
IT & Business Systems Analyst
Ashley & Martin —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Software troubleshooting
- SharePoint
- APIs
9d
Senior Recruitment Consultant
NES Internal —Perth WA
- Contract
- Recruiting
- Communication skills
Venue General Manager - Relocate to Melbourne
Varsity —Perth WA
- Hospitality
- Leadership
6d
Manager - Health & Business Transformation
Sia —Perth WA
- Full-time
- Management
Quick Apply
yd. Assistant Store Manager - Karrinyup WA
Retail Apparel Group —Karrinyup WA
- Full-time
- Annual leave
SMP Engineer — FIFO from Brisbane or Perth
HTS —Perth WA
- Temporary
- Engineering
- Bachelor's degree
- Construction experience
Quick Apply
Tyre Fitter - Part Time
Costco AU —Perth WA
- Part-time
- Google Suite
- Customer service
- Senior Secondary Certificate of Education

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service desk manager jobs near joondalup, wa

Customer Sales & Freight Operations

Pack & Send Joondalup
Joondalup WA

Quick Apply

Job Details

Full-time
From $70,000 a year
1 day ago

Benefits

Paid training
On-the-job training
Transportation links

Qualifications

Logistics
Counter sales

Full Job Description

$70k - $75k + Super + Sales Bonuses
Permanent Full-Time | Monday–Friday | No Weekends or Public Holidays
Joondalup

Looking for a customer-facing role that's more active than sitting behind a desk all day?

PACK & SEND Joondalup is looking for a reliable, capable person to join our team in a permanent full-time Customer Sales & Freight Operations role.

You'll work directly with customers, prepare freight quotes, follow up sales opportunities, solve shipping problems and coordinate jobs through our freight operation.

This is not a desk-only customer service or call-centre role.

During the day you'll move between the customer counter and our operations area, use multiple computer systems, measure and weigh parcels and move ordinary packages short distances.

If you enjoy working with customers but also like being busy, organised and on your feet, this could be a great fit.

No freight experience is required. We provide structured, step-by-step training.

Why Join Us?

Monday to Friday only – enjoy your weekends and public holidays.
$70,000 - $75,000 + super + monthly sales bonuses – your results are recognised and rewarded.
Permanent, stable full-time position with consistent hours.
Comprehensive paid training – start with 14 days of paid, structured training followed by ongoing on-the-job support.
Varied work – customers, quoting, sales, problem-solving and freight operations rather than doing the same task all day.
Central Joondalup location close to public transport, cafés and local amenities.
Established national brand – PACK & SEND operates more than 140 locations across Australia, New Zealand and the UK.

What You'll Do

Your typical day will involve:

speaking with customers by phone, email and face-to-face
preparing accurate quotes using our freight systems
understanding what customers need to send and recommending suitable freight solutions
processing over-the-counter sales
following up quotes and converting enquiries into bookings
coordinating jobs with our freight operations team
tracking deliveries and keeping customers informed
accurately recording information across email, CRM and freight systems
following established procedures and checklists
measuring, weighing and handling everyday parcels and freight
escalating unusual or high-risk matters rather than guessing

Who Will Do Well Here?

We're looking for someone who is reliable, switched-on and comfortable taking responsibility for their work.

You'll probably enjoy this role if you:

like working with customers and helping them find practical solutions
enjoy sales and are comfortable asking for the booking
are confident using computers and switching between different screens, tabs and systems
naturally pay attention to details
like having clear processes and following them properly
can stay organised when several things are happening at once
prefer an active workplace rather than sitting at a desk all day
are comfortable working around parcels, boxes and freight
can work independently once trained
are looking for a stable, long-term full-time position

Experience in trade counter sales, automotive or parts sales, hardware/building supplies, equipment hire, structured retail operations, logistics, customer sales, sales support or similar customer-facing environments would be particularly relevant.

You do not need previous freight or logistics experience. We'll teach you our systems, carriers, quoting processes and freight knowledge.

About PACK & SEND Joondalup

We help businesses and individuals move everything from everyday parcels and business shipments to fragile artwork, personal effects and larger freight.

That means every day brings different customers and different problems to solve.

Our team combines customer service, sales and practical freight operations to make sure each job is quoted accurately and runs smoothly from enquiry through to delivery.

Hours & Requirements

This is a permanent full-time position based at our Joondalup Service Centre.

Hours: Monday–Friday, 8:30am–5:30pm.

Applicants must be available for these hours and have Australian work rights suitable for ongoing full-time employment.

Apply

If you're looking for a stable Monday-to-Friday role combining customer service, sales and practical hands-on work, we'd like to hear from you.

Apply with your resume.

- Customer service, Internal sales

- Quoting

- Trade counter

- Trade counter sales

- Parts Interpreter / Parts Sales

- Trade Sales Assistant

- Counter Sales

- Branch Customer Service

- Internal Sales in industrial suppliers

- Hire Controller

- Equipment Hire Customer Service

- Warehouse / Customer Service hybrid

- Logistics Customer Service / Operations

- Retail Operations / Assistant Manager

- Assistant Retail Operations Manager
- Customer Service & Operations Coordinator
- Customer Service & Operations Assistant | Transport & Logistics
- Assistant Retail Store Manager | Customer Service & Sales Coordinator
- Retail Sales Consultant & Operations Administration Assistant
- Sales Support Coordinator & Retail Assistant Manager

Pay: From $70,000.00 per year

Work Authorisation:

Australia (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service desk manager jobs in joondalup, wa

Customer Sales & Freight Operations

Dexa Operator

Post Sales Support Officer (Warranty, Claims, Customer Service)

Duty Manager

Front End Manager

Service Team Lead / Manager

Administration & Reception

Business Development Manager

Deskside Services Administrator

Field Services Coordinator

Agentic Support Analyst

Duty Manager - Full Time - Holiday Inn Perth City Centre

Consulting Account Manager

IT & Business Systems Analyst

Senior Recruitment Consultant

Venue General Manager - Relocate to Melbourne

Manager - Health & Business Transformation

yd. Assistant Store Manager - Karrinyup WA

SMP Engineer — FIFO from Brisbane or Perth

Tyre Fitter - Part Time

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