In-Demand Operations officer Jobs in Eveleigh, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
9d
Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
Program Support Officer
Transport For NSW —Mascot NSW
- $121,175 - $135,716 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
8d
ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
8d
Workplace Experience Officer
Compass Group Australia —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Communication skills
1d
Research Associate
University of Sydney —Camperdown NSW
- $73.45 an hour
- Part-time
- Research
- University
- Communication skills
2d
Aviation Security Officers
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Weekend availability
- Customer service
- First Aid Certification
- Leadership
Contact Centre and Triage Officer
Department of Customer Service —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Customer service
- In-person
- Communication skills
10d
Sydney Airport - Cabin Cleaning Officer
Star Aviation Services —Mascot NSW
- Part-time
- Time management
Quick Apply
Delivery Escort & Logistics Officer
Thales —Woolloomooloo NSW
- Full-time
- Forklift
- Communication skills
- Health insurance
- Parental leave
Senior Place Programs Officer
Transport For NSW —Mascot NSW
- $124,810 - $139,787 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Student Placement Officer
University of Sydney —Camperdown NSW
- $6 - $115,686 a year
- Part-time
- Remote
- Management
- Administrative experience
- University
1d
Works Safety Officer
Certis Group —Sydney NSW
- Communication skills
- Opportunities for advancement
Payroll Officer
King Living —Turrella NSW
- Contract
- Microsoft Excel
Quick Apply
Snr Advisor Ministerial Engagement
Transport For NSW —Mascot NSW
- $158,393 - $177,399 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
1d
Sports Administration Officer - Sydney
Murphy Sports —Botany NSW
- $55,000 - $59,000 a year
- Part-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
Authorised Officer
Transdev —Sydney NSW
- 8 hour shift
- Customer service
- Microsoft Office
- First Aid Certification
Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
1d

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operations officer jobs near eveleigh, nsw

Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
9 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

operations officer jobs in eveleigh, nsw

Part Time Customer Service Officer - Operations

Operations Manager - NDIS Service Provider

Program Support Officer

ICT Business Analyst

SVP Client Delivery & Regional Lead APAC

Technical Support & Onsite Services Officer

Workplace Experience Officer

Research Associate

Aviation Security Officers

Contact Centre and Triage Officer

Sydney Airport - Cabin Cleaning Officer

Delivery Escort & Logistics Officer

Senior Place Programs Officer

Student Placement Officer

Works Safety Officer

Payroll Officer

Snr Advisor Ministerial Engagement

Sports Administration Officer - Sydney

Authorised Officer

Systems Support Officer

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