In-Demand Service delivery manager, project services Jobs in Edinburgh, Sa

Service Delivery Manager, Project Services
AVEC —Edinburgh SA
- Full-time
- Management
- No degree
- SharePoint
- Work from home
- Parental leave
Project Coordinator (Part time, 3 days per week)
Miele —Export Park SA
- Part-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Employee assistance program
- Employee discount
Procurement Officer
Maritime Constructions —Port Adelaide SA
- $80,000 - $100,000 a year
- Full-time
- ERP systems
- Administrative experience
- Recruiting
- Referral program
Quick Apply
Project Coordinator - Relocate to Canberra
Icon —Greater Adelaide SA
- Full-time
- Construction experience
- Communication skills
- Parental leave
- Employee assistance program
Enterprise Service Desk Analyst
Housing Choices Australia —Greater Adelaide SA
- $90,468 - $98,636 a year
- Full-time
- Azure
- Customer service
- No degree
- Annual leave
- Parental leave
Quick Apply
12d
Content Creator
BTM Electrical SA —Port Adelaide SA
- $80,000 - $96,000 a year
- Full-time
- Marketing
- No degree
- Construction experience
Quick Apply
5d
Customer Service Coordinator
Beaumont Tiles —West Richmond SA
- Temporary
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance program
- Employee discount
Quick Apply
9h
Assistant Project Manager
Babcock International —Woodville North SA
- Organisational skills
- Communication skills
- Annual leave
- Parental leave
Project Supervisor
Ken Hall Plumbers Pty Ltd —Kent Town SA
- Urgently hiring
- Hybrid work
- Carpentry
- Maintenance
- Leadership
- Fuel card
- Gym membership
Quick Apply
6d
Client Ticketing Services Manager
Ticketek Entertainment Group —Adelaide SA
- $72,500 a year
- Full-time
- Hybrid work
- Annual leave
- Parental leave
Quick Apply
People & Culture Coordinator
Direct Care Australia —Campbelltown SA
- $38 - $40 an hour
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick Apply
Project Support Officer
FYFE —Greater Adelaide SA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
International Education Global Engagement Manager
Australian Trade and Investment Commission (Austrade) —Greater Adelaide SA
- $121,755 - $136,267 a year
- AI
- Communication skills
6d
Flying Start Pathways Program
Gowrie South Australia —Thebarton SA
- Full-time
- Education
Global Support I - AUS
Gaming Laboratories International —Greater Adelaide SA
- Full-time
- Writing skills
- Microsoft Office
- Bachelor's degree
Office Manager
Premier Constructions Australia —Wingfield SA
- $90,000 - $105,000 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
Office Operations Manager & Executive Assistant
Journey Beyond —Adelaide SA
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
8d
Transitions Consultant
Toll Group —Penfield SA
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Fuel card
Assistant Project Manager
ASC Pty Ltd —Osborne SA
- Full-time
- No degree
- Construction experience
- Communication skills
- Parental leave
5d
Major Projects Manager
Coates Hire —Albert Park SA
- Full-time
- Time management
- Parental leave
- Employee discount
2d

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Service Delivery Manager, Project Services

AVEC -
Edinburgh SA

Apply Now

Job Details

Full-time

Benefits

Work from home
Parental leave
Opportunities for promotion

Qualifications

Management
SharePoint
Security
Leadership
Communication skills

Full Job Description

Company Description

AVEC is a leading mid-market technology consultancy that's redefining the art of technology consulting with a human touch. Our approach is simple, smart, and refreshingly straightforward. In just 5 years, we've grown to over $50 million in revenue, and we are only getting started.

As part of the $1 billion revenue Talent International Group AVEC stands tall within this largest privately owned and independent group in our sector. Talent is celebrated for its innovative thinking and a world-class culture.

Job Description

Role Overview

Own the end-to-end delivery management of Project Services under an outcome-based service model. The role is accountable for service performance, governance cadence, demand coordination, delivery planning, risk visibility, commercial discipline and continuity of capability across multidisciplinary teams. The Service Delivery Manager ensures work is authorised, planned, executed, reported and accepted in line with agreed governance and contractual obligations, while maintaining strong client engagement and a sustainable delivery model.

Key responsibilities

Service delivery leadership: Lead the day-to-day management of approved project services, ensuring outcomes, deliverables, risks, dependencies, quality and acceptance criteria are actively managed across concurrent work.
Outcome based delivery control: Manage delivery against agreed outcomes rather than resource inputs, ensuring tasking, delivery plans and reporting remain aligned to the approved scope and funding envelope.
Demand and prioritisation coordination: Coordinate demand intake, sequencing, capacity visibility and delivery readiness, escalating constraints, conflicts and dependencies through agreed governance channels.
Governance and reporting: Establish and run a practical governance cadence covering progress, service health, financials, risks, dependencies, forward planning and decision support.
Project execution planning: Support the development and ongoing management of delivery plans, schedules, acceptance measures and transition activities for authorised work packages.
Commercial management: Manage forecasts, margins, invoicing, cost controls and workforce plans to maintain a commercially sustainable account while protecting delivery quality.
Team leadership: Lead multidisciplinary delivery, architecture, engineering, analysis, testing and assurance contributors through clear expectations, performance coaching, workload management and knowledge sharing.
Client and stakeholder engagement: Build trusted working relationships, communicate clearly, influence senior stakeholders, manage expectations and provide clear recommendations when priorities or delivery conditions change.
Risk, issue and dependency management: Maintain visibility of delivery risks, issues, dependencies and constraints, ensuring timely mitigation, escalation and resolution.
Continuous improvement: Identify practical improvements to service catalogues, templates, tools, reporting, knowledge management and ways of working to improve consistency and efficiency.
Compliance and ways of working: Ensure delivery is performed within approved governance, security, contractual, workplace and company requirements.

Essential criteria:

Active Australian Government NV1 security clearance or higher, with the ability to work within Defence security, compliance and workplace requirements.
Demonstrated experience leading service delivery or consulting delivery for enterprise or government clients, preferably within Defence or another complex regulated environment.
Proven experience managing outcome-based services, including fixed price, outsourced or managed service delivery arrangements.
Strong delivery governance experience, including running service or portfolio governance forums and preparing clear executive reporting covering progress, risks, dependencies, capacity, financials and forward demand.
Demonstrated commercial management capability, including forecasting, margin management, invoicing, cost control, utilisation and workforce planning.
Experience coordinating multidisciplinary technology teams, including project delivery, architecture, engineering, business analysis, testing, assurance and transition activities.
Strong project and service delivery discipline, with demonstrated experience managing plans, schedules, scope, deliverables, risks, issues, dependencies, acceptance criteria and transition activities.
Proven senior stakeholder management skills, including the ability to build trusted client relationships, manage expectations, influence decisions and escalate issues appropriately.
Excellent written and verbal communication skills, including the ability to produce concise executive papers, governance packs, recommendations, decision materials and presentations.
Demonstrated leadership capability, including workload coordination, performance management, coaching, capability continuity and knowledge sharing across dispersed teams.
Experience using contemporary delivery and collaboration platforms, including SharePoint, Office and Microsoft Teams, or equivalent tools.
Relevant tertiary qualification or equivalent substantial experience in technology, business, project delivery, service delivery or service management.

Qualifications

Qualifications and experience

Professional services leadership: Extensive experience managing service delivery or consulting delivery for enterprise or government clients.
Managed service experience: Strong understanding of outcome based, fixed price, outsourced or service-based delivery models.
Multidisciplinary delivery: Experience coordinating teams across delivery management, architecture, engineering, testing, analysis, assurance and transition activities.
Governance experience: Proven ability to run portfolio or service governance forums, prepare executive reporting and manage escalations.
Commercial acumen: Demonstrated responsibility for forecasting, margin management, workforce planning and financial reporting.
Defence readiness: Minimum NV1 clearance and ability to operate in a controlled, compliance-oriented environment.
Communication capability: Expert written and verbal communication skills, including concise executive papers, decision materials and presentations.
Formal qualifications: Relevant tertiary qualification or equivalent experience in technology, business, project delivery or service management. Agile, project management or IT service management certifications are desirable.

Additional Information

'AVEC Anywhere' - work from anywhere in the world for 2 weeks/year!
‘AVEC Time Out’ – 6x extra leave days a year for resting, learning and growing
Award-winning workplace culture
Industry leading parental leave policy
Extremely attractive and competitive bonus scheme
Annual 'TALENTFEST' conferences
Equity program (everyone gets a piece of the pie!)
Global mobility
Opportunities for development and career progression

Apply now and be part of our journey at AVEC.

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Apply Now

Refine Your Search

service delivery manager, project services jobs in edinburgh, sa

Service Delivery Manager, Project Services

Project Coordinator (Part time, 3 days per week)

Procurement Officer

Project Coordinator - Relocate to Canberra

Enterprise Service Desk Analyst

Content Creator

Customer Service Coordinator

Assistant Project Manager

Project Supervisor

Client Ticketing Services Manager

People & Culture Coordinator

Project Support Officer

International Education Global Engagement Manager

Flying Start Pathways Program

Global Support I - AUS

Office Manager

Office Operations Manager & Executive Assistant

Transitions Consultant

Assistant Project Manager

Major Projects Manager

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