In-Demand Senior customer service representative Jobs in Derrimut, Vic

General Manager
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Communication skills
- Negotiation
Quick Apply
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Communication skills
- Opportunities for advancement
12d
Sales Manager
KG Talent —Derrimut VIC
- Full-time
- Sales
- Business development
- Manufacturing
Quick Apply
Sales Representative (Medical and Pharmaceutical Products) (ANZ)
MSN LABORATORIES AUSTRALIA PTY LTD —Melbourne VIC
- $200,000 - $230,000 a year
- Full-time
- Nursing
- Management
- Master's degree
- Travel reimbursement
- Parental leave
Quick Apply
Senior Sales Representative, Melbourne
Arealytics —Melbourne VIC
- $130,000 - $180,000 a year
- Full-time
- Remote
- CRM software
- Google Suite
- Management
Quick Apply
Account Manager - FX Payments and Services
Corpay —Melbourne VIC
- Full-time
- CRM software
- Customer service
- Salesforce
10d
Test Lead - Salesforce
KJR —Melbourne VIC
- Contract
- Management
- Salesforce
- APIs
12d
Customer Service Representative
Medical iT —Melbourne VIC
- Sales
- Customer service
- Writing skills
- Dental insurance
Cargo Operations Manager
Swissport International AG —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Opportunities for advancement
Contract Administrator - Telecommunications
Ventia Pty Limited —Cremorne VIC
- Full-time
- Microsoft Excel
- Management
- Engineering
4d
Sr. Renewals Account Representative
OpenText —Melbourne VIC
- Sales
- Bachelor's degree
- Organisational skills
EOI - Senior Property Manager
BGIS —Melbourne VIC
- Full-time
- Organisational skills
- Employee discount
- Referral program
11d
Senior Client Services Representative - CARE
Centre for Animal Referral and Emergency —Collingwood VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Quick Apply
Mandarin-Speaking Account Manager – FX Payments & Services
Corpay —Melbourne VIC
- Full-time
- CRM software
- Sales
- Salesforce
10d
Business Development Executive
Corpay —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Account Manager - Affinity
WTW —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader, Course Advisor (International)
EDU Corporate Services Pty Limited —Melbourne VIC
- Full-time
- Sales
- Salesforce
- Recruiting
Quick Apply
13d
Biologics Sales Specialist – Dermatology (Launch Role) | Melbourne, VIC
Galderma —Melbourne VIC
- Hospital experience
- Parental leave
Sr Dir, Sales FSI ANZ
ServiceNow —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Team management
Quick Apply
2d
Director, Digital Operations
Victoria Police —Melbourne VIC
- $240,938 - $310,385 a year
- Full-time
- AI
- Leadership
- Communication skills
9d

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General Manager

Commercial Motor Vehicles Pty Ltd. -
Derrimut VIC

Quick Apply

Job Details

Full-time

Qualifications

Forecasting
OEM
Communication skills
Dealership experience
Negotiation

Full Job Description

Industrial Power Systems is part of the privately owned CMV Group, a long-established Australian business known for its strong values, industry leadership, and commitment to customers, people and community.
Industrial Power Systems is the exclusive Volvo Penta Industrial Products franchise for customers across Victoria and Tasmania, supporting OEMs and operators with industrial engine solutions backed by a specialist team and a growing service and support network.

The opportunity
Industrial Power Systems is seeking an experienced General Manager to lead and optimise business performance, driving profitability, operational excellence and best practice across all functions of the Volvo Penta Industrial business.
This is an opportunity to lead a growing industrial business with a strong market position, trusted brand and a clear mandate to drive commercial performance, customer outcomes and sustainable growth. Reporting to the Executive Director, this senior leadership role has accountability for commercial and operational performance across Victoria and Tasmania, including direct leadership of the Sales Manager and Field Service function, while influencing outcomes across the broader leadership group. With a developing dealer footprint, strong brand backing and clear opportunity to deepen customer reach and service capability, this role offers the chance to make a visible impact on the next phase of growth.
Your impact (what you’ll be trusted to own)
As General Manager, you will take end-to-end accountability for operational and commercial performance, including:
Operational leadership & performance

Lead operations in line with company policy and ethical, legal and professional standards.
Build and maintain efficient processes that improve service quality and strengthen customer retention.
Own gross margin, expenses and working capital outcomes to maximise sustainable profit.
Lead inventory performance (stock turnover, delivery expectations, obsolescence control).

Commercial growth & stakeholder leadership

Identify and deliver practical growth opportunities across markets, products and customer segments.
Strengthen customer relationships through a structured visitation plan and a customer-first operating rhythm.
Build strong relationships with OEMs, partners, franchise representatives, suppliers and customers to support market awareness and performance.
Lead and drive business growth across the Volvo Penta Industrial dealer network in Victoria and Tasmania.

Financial governance & reporting

Review monthly P&L performance to identify trends, risks and opportunities.
Monitor debtors (trade and product sales) and take decisive action where required.
Provide accurate, timely reporting, with disciplined governance and adherence to policy and process, including capex approvals.

People leadership

Lead, coach and develop your direct reports; manage performance reviews, capability uplift, and employee matters promptly and professionally.
Manage escalated customer complaints pragmatically and keep senior leadership informed of serious matters.

Safety leadership

Actively practice and promote WHS policies; ensure incidents, injuries and near misses are reported in line with company policy.

What will set you apart
We’re looking for a leader who can run a high-performing industrial sales/service business with commercial discipline and strong stakeholder credibility.

You’ll bring:

A demonstrated ability to lead business growth through dealer, OEM and customer engagement across industrial markets.
Proven senior leadership experience in distributor/dealership operations and multi-function environments.
Strong commercial capability across P&L, margin management, forecasting and reporting.
Demonstrated experience in heavy diesel engine sales and service within the plant and equipment sector, or a closely related industry.
Confidence using Dealer Management Systems, Microsoft 365 and disciplined operational reporting to support decision-making and performance management.
High-impact communication, negotiation and relationship-building skills with customers, franchise/OEM stakeholders and suppliers.

If you have the skills and experience necessary and want to become an important part of our successful team, then please click "Apply" to submit your cover letter and resume.

Current CMV employees, please apply through your internal career site.

Please note: By clicking Apply now, you will be directed to the company’s career site to create an account or to sign in and finalise your application. Thank you for completing this short process.

Quick Apply

Refine Your Search

senior customer service representative jobs in derrimut, vic

General Manager

Passenger Services Manager

Sales Manager

Sales Representative (Medical and Pharmaceutical Products) (ANZ)

Senior Sales Representative, Melbourne

Account Manager - FX Payments and Services

Test Lead - Salesforce

Customer Service Representative

Cargo Operations Manager

Contract Administrator - Telecommunications

Sr. Renewals Account Representative

EOI - Senior Property Manager

Senior Client Services Representative - CARE

Mandarin-Speaking Account Manager – FX Payments & Services

Business Development Executive

Account Manager - Affinity

Team Leader, Course Advisor (International)

Biologics Sales Specialist – Dermatology (Launch Role) | Melbourne, VIC

Sr Dir, Sales FSI ANZ

Director, Digital Operations

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