In-Demand Customer service team lead Jobs in Darebin Vic

IEA Employment Consultant - Heidelberg
APM Employment Services —Heidelberg VIC
- Full-time
- Sales
- Business development
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
Customer Service Manager
UniLodge Australia Pty Ltd —Melbourne VIC
- Full-time
- Hospitality
- Administrative experience
- Front desk
- Referral program
Customer Service Manager
Catalano Interiors —Alphington VIC
- $75,000 - $95,000 a year
- Full-time
- Management
- Customer service
- Conflict management
Quick Apply
10d
Customer Service Team Leader
Auto & General Holdings —Malvern VIC
- Customer service
- Office
- In-person
- Parental leave
- Employee discount
Quick Apply
Customer Service Rep
UPS —Airport West VIC
- Full-time
Supply Chain and Customer Service Lead
Boortmalt Australia —Southbank VIC
- $87,505 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
8d
Workplace Team Lead
NAB —Melbourne City Centre VIC
- Full-time
- Hospitality
- Leadership
- Communication skills
8h
Employment Consultant
APM Employment Services —Sunshine VIC
- Contract
- Sales
- Administrative experience
- Business development
- Parental leave
- Employee assistance program
Quick Apply
Customer Service Advisor
WEX Inc. —Melbourne VIC
- 8 hour shift
- Salesforce
- Communication skills
2d
TAF Sales Assistant - Northland
The Athletes Foot —Preston VIC
- Customer service
- Communication skills
Quick Apply
14d
Store Sales Associate, South Wharf Outlet
Crocs —South Wharf VIC
- Night shift
- Microsoft Word
- Microsoft Excel
- English
- Flexible schedule
Customer Service Representative - Outbound
Percepta —Melbourne VIC
- Sales
- Customer service
- Senior Secondary Certificate of Education
Quick Apply
9d
Workforce Mobility Lead
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Agile
- Communication skills
14d
Customer Experience Administrator
Healius Corp. —Heidelberg VIC
- Full-time
- Administrative experience
- Data entry
- Typing
- Health insurance
- Employee assistance program
2d
Customer Service Representative
Wesco —Melbourne VIC
- Urgently hiring
- Management
- Sales
- Customer service
- Employee assistance program
Team Leader
Victorian Government —Melbourne VIC
- $92,600 - $105,064 a year
- Full-time
- Hybrid work
8d
NEW STORE Sports Direct Sales Assistant - Broadmeadows
Sports Direct —Broadmeadows VIC
- Day shift
- Hospitality
- Management
- Sales
Quick Apply
House Supervisor (DDSO3A)
Scope (Aust) —Bulleen VIC
- Urgently hiring
- Supervising experience
- Communication skills
7d
Car Wash Manager
Magic Hand Carwash —Kew East VIC
- From $74,000 a year
- Weekend availability
- Management
- English
- Team management
- Profit sharing
- On-the-job training
Quick Apply
Customer Success Senior Manager
Salesforce —Melbourne VIC
- Full-time
- Sales
- Salesforce
- AI
7d

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IEA Employment Consultant - Heidelberg

APM Employment Services -
Heidelberg VIC

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Salary packaging

Qualifications

Cold calling
Sales
Certificate IV
Community Services
Business development
Driver Licence
Recruiting
Working with Children Check

Full Job Description

Job Description

Make a real impact – create opportunities and change lives!!!

Are you passionate about supporting people with disability to secure employment that could change their life? Do you have a knack for identifying an individuals’ employment match?

If so, YOU could be our next Employment Consultant at our Heidelberg, VIC site within our Inclusive Employment Australia Program.

Who Are We: -

APM is a global health and human services organisation transforming lives since 1994. Be part of a 16,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of brands.

About the role: -

This is a dynamic role where you get to combine people support with sales, relationship building and administration, this is your opportunity to make a meaningful difference every day.

You will:

Support participants (many facing barriers such as disability, injury, or long-term unemployment) to become job-ready
Actively market candidates to employers and generate job opportunities
Build strong relationships with local businesses to create sustainable employment pathways
Success in this role comes from your ability to balance people support with proactive employer engagement and outcome delivery.

Key Responsibilities: -

Build strong relationships with participants to understand their employment goals and position them for success.
Coach participants to be job-ready, competitive, and interview confident.
Assist participants with resumes, interview preparation, job search strategies and facilitate access to training and upskilling opportunities.
Drive employment outcomes by actively advocating on behalf of participants to employers and securing job placements.
Generate new employment opportunities through cold calls, employer visits, and face-to-face engagement with employers to generate job opportunities.
Build and manage a strong pipeline of employers to consistently convert opportunities into placements.
Identify and capitalise on hidden job opportunities through proactive business development.
Pitch candidates confidently, positioning their skills to meet employer needs.
Influence hiring decisions by promoting the commercial and social value of inclusive recruitment
Negotiate job trials, work experience placements, and wage subsidies to secure employment outcomes.
Maintain and grow employer relationships to drive repeat business and ongoing vacancies.
Achieve and exceed KPI targets across placements, engagement, and activity levels.
Conduct regular appointments and track participant progress toward employment outcomes.
Manage compliance, documentation, and data entry in line with program requirements.
Track performance against KPIs and achieve employment outcome targets.
Celebrate milestones and successful placements to build participant confidence and engagement.

What Success Looks Like: -

Strong employment outcomes for participants.
A growing network of engaged local employers.
Consistent achievement of KPIs and performance targets.
Positive, long-term placements that change lives.

About You: -

You are:

A natural communicator and relationship builder with confidence engaging employers.
Experienced in sales, business development, recruitment, or customer-facing roles.
Passionate about helping people overcome barriers and succeed.
Resilient, target-driven, and motivated by achieving outcomes.
Organised and able to manage multiple priorities.

Why You’ll Love It: -

This isn’t your average desk job. We are all about breaking barriers, creating opportunities and helping people with disability thrive by securing and supporting them into employment.

Base salary plus performance-based incentives that reward your success.
Ongoing training and career development – we are committed to your growth.
Supportive and inclusive team environment where your contributions make a difference every day.
Celebrating milestones – we love to recognise and rewards hard work with fun events.
EAP | Employee Wellbeing Program.
Purchased Annual Leave.
Paid Parental Leave.
Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility criteria applies).
Service recognitions.
APM Family Hub.
Maxxia | Vehicle salary packaging.

To be considered, you will have...

Eligibility to work in Australia.
A current driver’s licence and a comprehensively insured vehicle.
A MyGovID (Standard level).
Willing to complete a National Police Check.
Able to pass a Working with Children Check.
Available to work Full-Time Monday to Friday 8:30am - 5:00pm.

Quick Apply

Refine Your Search

customer service team lead jobs in darebin vic

IEA Employment Consultant - Heidelberg

Customer Service Manager

Customer Service Manager

Customer Service Team Leader

Customer Service Rep

Supply Chain and Customer Service Lead

Workplace Team Lead

Employment Consultant

Customer Service Advisor

TAF Sales Assistant - Northland

Store Sales Associate, South Wharf Outlet

Customer Service Representative - Outbound

Workforce Mobility Lead

Customer Experience Administrator

Customer Service Representative

Team Leader

NEW STORE Sports Direct Sales Assistant - Broadmeadows

House Supervisor (DDSO3A)

Car Wash Manager

Customer Success Senior Manager

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