In-Demand Customer experience specialist Jobs in Chatswood Nsw

Customer Experience Specialist
Stake —Sydney NSW
- Contract
- Customer service
- Annual leave
- Parental leave
Quick Apply
Customer Operations Specialist
Corporate Operation Services —Chatswood NSW
- From $70,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick Apply
8d
Customer Experience Specialist - Chatswood
Oroton —Chatswood NSW
- Temporary
- Sales
- Parental leave
Quick Apply
5d
Customer Operation Specialist
RZforex —Chatswood NSW
- Bilingual
- Microsoft Word
- Microsoft Excel
7d
Customer Experience Specialist
TAL —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Life insurance
Quick Apply
Customer Experience Specialist
Healius Corp. —Sydney NSW
- Overtime
- Customer service
- Writing skills
- Communication skills
- Health insurance
- On-the-job training
Customer Experience Specialist
MealSuite —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- AI
- Disability insurance
- Health insurance
Quick Apply
Customer Service Specialist
LCA SUPPORT OFFICE —North Sydney NSW
- Weekend availability
- Remote
- Customer service
- Microsoft Office
- Clinic
- Employee assistance program
Customer Support Specialist
EssilorLuxottica —North Sydney NSW
- Full-time
- Microsoft Office
Retail Assistant
Specsavers Pty. Ltd. —Warriewood NSW
- Part-time
- Customer service
- Paid training
Customer Service Specialist
JACOBS DOUWE EGBERTS —North Sydney NSW
- Full-time
- Customer service
- Warehouse
- Communication skills
Quick Apply
Customer Value Specialist
Bupa —North Ryde NSW
- Full-time
- Sales
- Health insurance
- Dental insurance
12d
CUSTOMER SUCCESS SPECIALIST
Winc —Mascot NSW
- Management
- Sales
- Customer service
- Parental leave
- Employee assistance program
7d
Client Solutions Specialist – Finance
Debt Fix —North Sydney NSW
- $45,000 - $100,000 a year
- Full-time
- CRM software
- Management
- Sales
Quick Apply
2d
Customer Care Specialist -Home and Community Services
Catholic Healthcare —Lane Cove NSW
- $42 an hour
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
6d
Customer Onboarding Specialist
Clio —Sydney NSW
- $88,000 - $119,000 a year
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
- Dental insurance
- Vision insurance
20h
Inside Sales Account Executive - Small Business
Dell Technologies —Chatswood NSW
- Full-time
- CRM software
- Sales
- Salesforce
Advertising Sales Specialist
carsales —Sydney NSW
- Contract
- Hybrid work
- Management
- Sales
- Communication skills
- Parental leave
Quick Apply
1d
Customer Service Consultant
King Living —Turrella NSW
- Full-time
- CRM software
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
Quick Apply
HR Specialist, Contracts Management - APAC
Remote —Sydney NSW
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home

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Customer Experience Specialist

Stake
Sydney NSW

Quick Apply

Job Details

Contract

Benefits

Annual leave
Parental leave
Childcare assistance

Qualifications

Customer service

Full Job Description

About Stake

We're an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, immersive access to ASX and Wall St, we've empowered a new wave of investors. Today, we have 750,000+ customers and more than A$8B under administration. Join us as we continue to reshape the financial industry, inspire investor confidence and unleash the investor in everyone.

About the role

We are looking for a Customer Experience Specialist to join our Customer Success team in Sydney.

The Customer Success team sits at the intersection of customer experience, operations and product. Every day, we help investors navigate important moments in their journey while uncovering insights that help Stake continuously improve.

As a Customer Experience Specialist, you'll develop a deep understanding of our customers, products and operational processes. You'll work directly with customers to solve complex problems, build trust and deliver exceptional experiences. At the same time, you'll analyse customer trends, identify opportunities for improvement and help shape how Stake scales its operations and customer experience.

This role offers exposure across the business and the opportunity to work closely with Customer Success, Product, Engineering, Operations and Risk teams. You'll help transform customer feedback into meaningful action, influencing decisions that improve experiences for hundreds of thousands of investors. We work hybrid spending 3 days in our beautiful, dog-friendly Sydney office.

What success looks like

Within your first two years at Stake, you will have:

Become a trusted expert across Stake's products, customer journeys and operational processes.
Delivered consistently outstanding customer experiences that strengthen trust, satisfaction and advocacy.
Identified recurring customer pain points and helped drive improvements that reduce friction across the customer journey.
Developed meaningful insights from customer interactions and operational data that influence product and process improvements.
Built strong partnerships with Product, Engineering, Operations and Risk teams to help solve customer problems at scale.
Contributed to automation, workflow and process improvement initiatives that increase efficiency and improve customer outcomes.
Helped strengthen operational controls, risk management and service quality standards as Stake continues to grow.
Established yourself as a high-performing contributor with opportunities to expand into specialist areas across the business.

You'll thrive here if…

You have experience in customer service, customer support, operations or another customer-facing environment.
You enjoy solving problems, investigating issues and identifying opportunities for improvement.
You communicate clearly and confidently, both in writing and in conversation.
You're analytical, detail-oriented and comfortable using data and insights to support decision-making.
You take ownership, learn quickly and enjoy working in a fast-moving environment.
You have an interest in technology, investing, financial services or how great products and businesses scale.

Bonus if you've ever

Worked with CRM, customer support or case management platforms.
Used customer feedback, reporting or operational data to improve processes or customer experiences.
Worked in fintech, financial services or another regulated industry.
Supported customers using investing, trading or financial products.
Contributed to operational improvement, quality assurance or risk-related initiatives.

Benefits of working at Stake

You'll have the opportunity to work with autonomy while learning from some of the best talent in the industry, playing a meaningful role in building a company that has loads of positive momentum and excitement around it. Having said that, we also have perks. Please see on our Careers website the list of benefits under our Grow with Stake (https://hellostake.com/au/careers) program.

Professional development allowance
Up to 16 weeks of paid parental leave
Childcare allowance
Wellbeing support
Annual leave swap days
Discretionary performance bonus
Stake products: SMSF 30% discount on yearly membership fee, $295 AUD annual trading credit and Stake Black account

So what happens next?

Once we've received your application, we'll give it the attention it deserves and if we think you'd be a good addition to our team, we'll give you a call and from there, you'll cruise through our recruitment process.

To all recruitment agencies: Stake does not accept agency resumes. Please do not forward resumes to our jobs alias or directly to Stake employees. Stake is not responsible for any fees related to unsolicited resumes.

Quick Apply

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customer experience specialist jobs in chatswood nsw

Customer Experience Specialist

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Customer Experience Specialist - Chatswood

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Customer Experience Specialist

Customer Experience Specialist

Customer Experience Specialist

Customer Service Specialist

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CUSTOMER SUCCESS SPECIALIST

Client Solutions Specialist – Finance

Customer Care Specialist -Home and Community Services

Customer Onboarding Specialist

Inside Sales Account Executive - Small Business

Advertising Sales Specialist

Customer Service Consultant

HR Specialist, Contracts Management - APAC

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