In-Demand Senior client services Jobs in Castlereagh, Nsw

Senior Client Services Representative
Broadridge —Castlereagh NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Financial services
Office Manager
Promise Services —Jamisontown NSW
- $75,000 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
Manager
Compass Group Australia —Penrith NSW
- $95,000 a year
- Full-time
- Customer service
- Communication skills
Senior Fund Accountant
Barings —Castlereagh NSW
- Full-time
- Microsoft Excel
- Management
- Financial services
Asset Manager
Barings —Castlereagh NSW
- Full-time
- Management
- Analysis skills
- AI
13d
Senior Facilities Manager
Colliers —Caddens NSW
- Full-time
- Communication skills
- Time management
Quick Apply
Asset & Planned Maintenance Coordinator
BGIS —Berkshire Park NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Health insurance
- Employee assistance program
12d
Project Administrator
Infinity Group Enterprises Pty Ltd —Mount Druitt NSW
- $79,500 - $85,000 a year
- Full-time
- In-person
Quick Apply
9d
Practice Leader
Slater and Gordon —Penrith NSW
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Parental leave
Senior Safety Advisor
Fulton Hogan —Badgerys Creek NSW
- Full-time
- First Aid Certification
- Construction experience
- Health insurance
- Parental leave
13d
Senior Resident Medical Officer
NSW Health —Kingswood NSW
- $94,521 - $127,827 a year
- Full-time
- Medicine
- Discharge planning
- Hospital experience
7d
Project Manager - Defecting
KIN Property —Rouse Hill NSW
- $75,000 - $95,000 a year
- Full-time
- Management
- Microsoft Office
- Construction experience
Quick Apply
Intermediate to Senior Accountant
Kelly+Partners Accountants —Penrith NSW
- Full-time
- Management
- Master's degree
- Bachelor's degree
Chronic and Complex Senior Social Worker
NSW Health —Mount Druitt NSW
- $61.31 - $63.29 an hour
- Temporary
- EMR systems
- Computer skills
- Social Work
6d
Intermediate to Senior Accountant
Kelly+Partners —Penrith NSW
- Full-time
- Management
- Master's degree
- Bachelor's degree
Quick Apply
Senior Estimator
Ventia Pty Limited —Arndell Park NSW
- Contract
- Microsoft Word
- Microsoft Excel
- SharePoint
- Parental leave
Provisional Fellow
NSW Health —Kingswood NSW
- $117,745 - $147,664 a year
- Full-time
- Laboratory
- Medicine
- Time management
7d
Rehabilitation Consultant - Psychologist or Rehabilitation Counsellor
Rehab Management —Penrith NSW
- Full-time
- Master's degree
- Psychology
- Leadership
Quick Apply
EOI - Allied Health Profession; headspace Primary Care; Hawkesbury
Uniting —Richmond NSW
- $42.16 - $48.23 an hour
- Full-time
- Care plans
- Communication skills
- Annual leave
6d
Family Time Facilitator and Mentor
MacKillop Family Services —Blacktown NSW
- Part-time
- Working with children
- Employee assistance program

I want to receive the latest job alert for senior client services in castlereagh, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior client services jobs near castlereagh, nsw

Senior Pastry Cook jobs in Concord West Nsw

Senior Estimator jobs in Victoria

Mlops Senior jobs in Remote

Senior Estimator jobs in Morningside Qld

Senior Driver jobs in Strathfield South Nsw

Hybrid Estimator jobs in Sydney Nsw

Senior Estimator jobs in Wacol Qld

Senior Estimator jobs in Blacktown Nsw

Senior Customer Service Representative jobs in Alexandria Nsw

Food Service jobs in Parkinson Qld

Service Station jobs in Brisbane Qld

Business Services Representative jobs in Mansfield Qld

Senior Customer Service Representative jobs in Alexandra Hills Qld

Senior Customer Service Representative jobs in Eight Mile Plains Qld

Call Centre Customer Service jobs in Neutral Bay Nsw

Senior Customer Service Representative jobs in Artarmon Nsw

Safety Specialist jobs in Laverton Vic

Marketing Specialist jobs in Hoppers Crossing Vic

Safety Specialist jobs in Kew Vic

Safety Specialist jobs in Redcliffe Wa

Senior Client Services Representative

Broadridge -
Castlereagh NSW

Apply Now

Job Details

Full-time

Qualifications

Analysis skills
Bachelor's degree
Financial services
AI
Communication skills

Full Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

Serve as the primary point of contact for key client enquiries by telephone and email, managing and resolving complex queries related to global proxy voting requirements. Ensure all communications are responded to accurately within agreed Service Level Agreements (SLAs) while delivering a world-class service to clients. Build and maintain strong client relationships to support positive, productive partnerships and ensure all proxy voting requirements are addressed promptly and professionally.

Responsibilities

Resolve complex client enquiries received by email and telephone promptly and accurately, ensuring all responses are delivered to a high standard and meet client expectations within agreed SLAs.
Oversee the timely resolution of enquiries, independently manage most client issues and escalations, and demonstrate a thorough understanding of multiple Broadridge products, platforms, and services.
Actively participate in client meetings, conference calls, face-to-face service reviews, and independently lead client meetings and user groups both on-site and off-site to strengthen business relationships.
Lead regular conference calls with key clients, maintain detailed operational logs of items raised, and ensure prompt follow-up and resolution of all actions as appropriate.
Support the wider Client Services team with complex queries, using experience to mentor, coach, and develop colleagues while promoting quality responses and best practices.
Act as a positive role model in the consistent implementation of best practices across client interactions, departmental procedures, team project delivery, and the provision of consistent, high-quality service.
Keep up to date with local market developments, regulatory changes, and market practice, sharing relevant knowledge with clients and internal team members where appropriate.
Independently lead onboarding for new products and services with a high level of accuracy and timely conversion to production; monitor team workload, mailbox volumes, SLA performance, and work allocation, and support management with ad hoc requests, projects, and escalations.

Your Profile

Bachelor’s degree or above preferred.
Typically requires 3–5 years’ experience in a client services role supporting global custodian, bank, or broker clients.
Proven proficiency in managing client queries, driving high levels of client satisfaction, and supporting overall client advocacy.
Experience of global proxy voting is mandatory.
Experience working in a financial services environment, including Asset Servicing, Custody Servicing, or Proxy Voting, would be advantageous.
Self-motivated and able to build the knowledge required to perform at a high level in a rapidly changing environment.
Strong analytical and solution-oriented problem-solving skills, with excellent written and verbal communication skills, including the ability to present products and services to clients and to chair meetings effectively.
Strong attention to detail, the ability to perform under pressure and to tight deadlines, and the ability to coach and motivate team members and deputize in the absence of the Team Leader.

#LI-KA2

#LI-Hybrid

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Apply Now

Refine Your Search

senior client services jobs in castlereagh, nsw

Senior Client Services Representative

Office Manager

Manager

Senior Fund Accountant

Asset Manager

Senior Facilities Manager

Asset & Planned Maintenance Coordinator

Project Administrator

Practice Leader

Senior Safety Advisor

Senior Resident Medical Officer

Project Manager - Defecting

Intermediate to Senior Accountant

Chronic and Complex Senior Social Worker

Intermediate to Senior Accountant

Senior Estimator

Provisional Fellow

Rehabilitation Consultant - Psychologist or Rehabilitation Counsellor

EOI - Allied Health Profession; headspace Primary Care; Hawkesbury

Family Time Facilitator and Mentor

I want to receive the latest job alert for senior client services in castlereagh, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected