In-Demand Customer relations manager Jobs in Canberra, Act

General Manager Golf Club
Gold Greek Country Club —Nicholls ACT
- $150,000 - $180,000 a year
- Full-time
- Administrative experience
- Human resources
- Recruiting
Quick Apply
6d
Enrolments and Fees Officer
Australian National University —Canberra ACT
- $89,760 - $97,918 a year
- Full-time
- Administrative experience
4d
APS6 Information Management Advisor, Canberra
Australian Criminal Intelligence Commission (ACIC) —Canberra ACT
- $99,733 - $111,702 a year
- Leadership
Assistant Facilities Manager – 12 month FTC
DAG-Jones Lang LaSalle (ACT) Pty Ltd —Canberra ACT
- Full-time
- Organisational skills
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Assistant Facilities Manager – 12 month FTC
JLL —Canberra ACT
- Organisational skills
- Communication skills
- Health insurance
- Parental leave

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ACT Policing - Radio Operator and Call Taker, Communications
Australian Federal Police (AFP) —Canberra ACT
Be the first point of contact for Emergency Triple Zero (000) and non-emergency (131 444) calls for Canberra and the surrounding community.
$75,233 - $87,836 a year
11d
General Manager Golf Club
Gold Greek Country Club —Nicholls ACT
Including areas such as golf operations, food and beverage, retail corporate income streams and course maintenance oversight.
$150,000 - $180,000 a year
Quick Apply
6d

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General Manager Golf Club

Gold Greek Country Club
Nicholls ACT

Quick Apply

Job Details

Permanent | Full-time
$150,000 - $180,000 a year
6 days ago

Qualifications

Social media marketing
RSA
Administrative experience
Human resources
Recruiting
Food safety
Leadership
Financial acumen
Marketing

Full Job Description

Gold Creek Country Club is seeking a highly capable General Manager to lead our dynamic, multi-unit operation.

This is a hands-on leadership opportunity for an experienced operations executive who can quickly assess performance, maintain business continuity, strengthen team culture, and drive operational excellence across a complex recreational and hospitality facility.

If you are an experienced General Manager, Operations Director, or Multi-Site Leader who thrives in high-accountability environments — this opportunity offers autonomy, scope, and meaningful impact.

Celebrating 30 years in 2026, the business is privately owned and undergoing strategic transformation, focused on service excellence, financial sustainability, and long-term master planning.

The role assumes full responsibility of the Country Club and its various divisions. Including areas such as golf operations, food and beverage, retail corporate income streams and course maintenance oversight.

Continue to develop leadership across all departments and guide the existing culture.

This unique opportunity to drive and oversee multiple business units.

The role involves:

Assume executive control of daily operations across all business units.
Providing a warm and welcoming experience for customers, focusing on delivering exceptional service. Identify efficiency improvements without disrupting existing success.
Support strategic and capital planning initiatives.
Maintain and improve service and performance standards, including cleanliness and hygiene standards.
Working with an executive leadership team in delivering the long-term financial objectives.
Oversee cash flow discipline and cost control.
Produce Monthly and Quarterly reports, including amalgamation from various departments
Develop and monitor departmental budgets and review performance.
Handling complex customer matters and ensuring a positive overall experience.
Report and handling all insurance claims, on and off course

· Monitoring and developing a friendly and supportive culture within the organisation. Maintain morale and cohesion during leadership transition

· Oversee compliance and regulatory requirements including WHS, liquor licensing and food safety regulations

· Maintain, review and enforce operational policies and procedures

· Maintain and develop strong community engagement

· Support neighbourhood and stakeholder communications

The successful candidate will:

· Minimum 5 years in management roles within hospitality or club management (essential)

· Demonstrated human resources management experience, including staff recruitment, performance management, industrial relations, and HR compliance (essential)

· Proven leadership experience managing diverse teams and multiple departments

· Strong financial acumen, including capital and operational budget management and P&L responsibility

· Comprehensive knowledge of Australian workplace legislation and compliance requirements

· Excellent problem-solving, decision-making, and conflict resolution skills

· Outstanding interpersonal and communication abilities

· Marketing and Social media experience

Desirable Attributes:

· Tertiary qualification in Hospitality Management, Business Management, Human Resources, or related field

· Experience in golf club management or private membership organizations

· Knowledge of golf operations, tournament administration, and member governance

· Established networks within the ACT hospitality and leisure industry

· RSA and Food Safety Supervisor certifications

· Experience managing operations at championship-level sporting facilities

Pay: $150,000.00 – $180,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer relations manager jobs in canberra, act

General Manager Golf Club

Enrolments and Fees Officer

APS6 Information Management Advisor, Canberra

Assistant Facilities Manager – 12 month FTC

Assistant Facilities Manager – 12 month FTC

Other jobs to consider

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