Are you looking for an opportunity that offers meaningful work within the ACT community, that allows you to showcase your professionalism and customer service skills? Do you want to learn to remain level-headed and decisive in critical situations?
If so, we have the perfect opportunity for you!
Applications are sought from those wishing to be considered for the role of Radio Operator and Call Taker within Communications, ACT Policing. ACT Policing Communications is ACT Policing's 24/7 communications and operations centre providing support to ACT Policing and the community, centralising telephone and radio communications and monitoring public safety CCTV systems.
As a Call Taker, you will work in teams to triage emergency and non-emergency calls, showcasing high-level communication skills, common-sense and good judgement, to be the first point of contact to callers in their time of need.
As a Radio Operator, you will actively support ACT Policing Officers by providing concise and accurate information on incidents to ensure appropriate resources can be dispersed to assist the ACT community in a timely and safe manner.
ACT Policing Communications provide a service that is 24 hours a day, 7 days a week, 365 days a year. This means Radio Operator and Call Takers follow a 24/7 rostered operations shift pattern. Those wishing to apply must be willing to work to these conditions. Please see the Candidate Pack for more information.
As a Team Member of ACT Policing, within the AFP, you will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.
