In-Demand Account security Jobs in Brooklyn, Vic

Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
13d
ICT Customer Support Officer
Your Business Listing Pty Ltd —South Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Computer Science
- Customer service
Quick Apply
Administration Officer
Bolton Clarke —Melbourne Western Suburbs VIC
- Part-time
- Administrative experience
- Data entry
- Health insurance
- Employee assistance program
ICT Support Technician
iMobile Store Pty Ltd —Moorabbin VIC
- $75,000 - $80,000 a year
- Full-time
- Customer service
- Analysis skills
- In-person
Quick Apply
System Administrator
Oasis Services Australia Pty Ltd —Preston VIC
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- No degree
Quick Apply
13d
IT Operations Manager
Gridsight —Collingwood VIC
- $2,500 a month
- Full-time
- Hybrid work
- Management
Quick Apply
10d
Commercial Sales Support Assistant
Total Tools —Brooklyn VIC
- Full-time
- Customer service
3d
Ocean Import Agent
Expeditors —Keilor East VIC
- Full-time
- Administrative experience
- Communication skills
- Time management
- Employee stock purchase plan
- Health insurance
Quick Apply
3d
Night Auditor
Accor Apartments & Realty —Tullamarine VIC
- Weekend availability
- Hospitality
- Microsoft Excel
3d
Customer Service Agent
Probe CX —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Communication skills
- Paid training
9d
IT Systems Administrator
Gigacomm —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- AI
Quick Apply
Guest Service Agent / Night Audit
Accor Apartments & Realty —Southbank VIC
- Part-time
- Hospitality
- Customer service
- Front desk
ICT Business Development Manager
Pushtech Solutions Pty Ltd —Melbourne VIC
- $90,000 - $110,000 a year
- Full-time
- CRM software
- Management
- Sales
- Travel reimbursement
Quick Apply
10h
SOC Analyst L2
AC3 —Melbourne VIC
- $800 - $850 a day
- Overtime
- Analysis skills
- Communication skills
Quick Apply
Accounts/Office Administrator (Flexible 0.8 FTE – 32 hours per week)
GMS Solutions Group —Hawthorn East VIC
- $42 - $50 an hour
- In-person
Quick Apply
9d
Assistant Manager - Night
AccorHotel —Melbourne VIC
- Full-time
- Organisational skills
- Leadership
- Employee assistance program
Quick Apply
Account Verification and Fraud Specialist
Up —Melbourne VIC
- $72,000 - $82,000 a year
- Hybrid work
- Financial services
- AI
- Employee assistance program
Fraud and Privacy Specialist
News Corp —Melbourne VIC
- Full-time
- Hybrid work
- Café
- Communication skills
- Time management
- Parental leave

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Level 1 Windows Network Support

Medical iT -
Melbourne VIC

Apply Now

Job Details

Qualifications

Microsoft Outlook
Customer service
Writing skills
English
Microsoft Exchange
Microsoft Office
Dental software
Education
DNS
Diploma
Communication skills

Full Job Description

About the business

Who are We

We are a rapidly growing and innovative IT managed services company focusing on Corporate, Medical, Engineering and Legal Market Verticals with offices based in NSW, ACT & VIC. As a company we have established a strong market presences and looking to expand the support desk team. We have a great team culture, a team working environment hosted in new offices and complimented with excellent relationships with our clients. We work closely with our staff and invest time in developing them with weekly training & development. Our Senior IT Engineer team continually looks at innovative solutions available for the medical and dental practices; and in turn trains our support staff. We are very passionate in providing high levels of service and delivery for our clients and have a very low client drop off rate. Be a part of a company that listens to the feedback of their staff and clients and enjoy the success of being apart of our goal in becoming the leader in the IT arena.

About the role

The following tasks will be required in your day to day role:

Dealing directly with clients and providing day-to-day support, rectification and maintenance of IT equipment and Network infrastructure.
Able to conduct Installation of office 365 and proficient with outlook and email configurations.
Providing help desk support and work with IT troubleshooting desktop, thin clients, remote user’s.
Understanding of network infrastructure i.e. DNS, IP Address, Subnets etc.
Be able to repair PC and change RAM, Hard Drives and other hardware components.
Experience working with Backup Nas, Synology, QNAP and other onsite backup systems.
Evaluating PC and Networking hardware and Peripherals as part of a project team to carry out IT
Experience with working with network printers, Dymo printers and USB printers.
Assisting Engineers with network deployments on projects.
Providing support to networks – Windows and Apple Devices.
Opening ports on router and level 1 router support
Attending onsite for computer or server breakdown scenarios.
Worked with Firewalls Cisco, Fortinet, Watch Guard, Sophos, draytek
Maintaining appropriate configuration standards and procedures of all IT Hardware and software both Server and Desktop;
Providing Desktop Support to PC’s and Thin Clients, laptops,
Working with smart switches and POE switches
Installing anti-virus endpoints and experience with working cloud based antivirus
Managing incoming daily support matters- Email and telephone
Providing polite conduct with all clients – acknowledge that our clients may not understand IT.
Conducting scheduled network maintenance’s on Servers and PC’s
Learn and assist with Implementing Windows Server and Terminal server environments
Learn how to configure cloud environments on multiple platforms
Providing customers support on Cloud based server environments
Data entry and updating client configuration and documentation.
Working with support related items for Office 365 and Microsoft Exchange Online services
Monitor Backups Onsite and offsite backup systems.
Monitoring Network security and report threats.
Managing Virtualised Servers and work with troubleshooting.
Highly Desired but not essential- understanding of Medical Director, Pracsoft, Bluechip, Genie, Shexie, Dental 4 Windows software programs
Experience or understanding with Apple products and networks – desired
Skills and experience
Clear communication & be able to articulate professionally with clients.
Proficient English-compulsory requirements
Proficient email writing and correct grammar writing skills.
Customer service orientated.
Attention to detail and good follow up skills
Multi task and work well under pressure.
Be able to juggle multiple tickets and tasks
Attention to detail
Very organised
Honest Person
Open to feedback
Manage incoming daily support matter
Polite conduct with all Clients
Be extremely organised and communicate with the account managers. (Communication Skills, good English)
Report back feedback and update on changes.
Conducts own research – continual ongoing self- development

Essential Requirements:

Tertiary Education, Diploma, Degree Qualification or equivalent
This role is not suitable for a call centre help desk operator style support person. You must be able to work towards a solution for support items for clients and be able to multi-task whilst doing so.
Feedback form our recent candidate that joined our team “Loved It learnt so much, love the team, I would it do it again any day”
As the role is dealing directly with our clients you will need to have good communication with proficient English and be able to articulate professionally.

Apply Now

Refine Your Search

account security jobs in brooklyn, vic

Level 1 Windows Network Support

Network Support Level 1

Service Desk Analyst - Level 2

ICT Customer Support Officer

Administration Officer

ICT Support Technician

System Administrator

IT Operations Manager

Commercial Sales Support Assistant

Ocean Import Agent

Night Auditor

Customer Service Agent

IT Systems Administrator

Guest Service Agent / Night Audit

ICT Business Development Manager

SOC Analyst L2

Accounts/Office Administrator (Flexible 0.8 FTE – 32 hours per week)

Assistant Manager - Night

Account Verification and Fraud Specialist

Fraud and Privacy Specialist

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