In-Demand Level technical support Jobs in Brisbane, Qld

Technical Business Analyst
Auto & General Holdings —Toowong QLD
- SQL
- Software development
- Agile
- Parental leave
- Gym membership
Quick Apply
IT End User Support / Desktop Support Level 1 – Scheduled Onsite Visits Only (Non-Full-Time Role)
ADVANCE GLOBAL IT SUPPORT —Morningside QLD
- $320 - $350 a day
- Contract
- Microsoft Office
- In-person
- Communication skills
Quick Apply
Technical Officer
Griffith University —Nathan QLD
- $82,415.66 - $108,174.16 a year
- Full-time
- University
- Recruiting
- Work from home
- Parental leave
Quick Apply
Level 2 Support Engineer - Onsite
TechPath —Brisbane QLD
- Full-time
- In-person
- Communication skills
- Annual leave
- Work from home
Technical Support Lead - Brisbane
Egis Group —Brisbane QLD
- Full-time
- Hospitality
- Computer Science
- Customer service
- Parental leave
Quick Apply
Services Specialist - Technical Support Engineering
Baker Hughes —Brisbane QLD
- Full-time
- Engineering
- English
- Bachelor's degree
- Disability insurance
- Life insurance
8d
IT Systems Administrator
Metrea Management LLC —Brisbane QLD
- Azure
- Customer service
- Health insurance
- Annual leave
1d
IT Operations Engineer
Auto & General Holdings —Brisbane QLD
Quick Apply
GAZ - APS 5 - IT Service Support Officer - Information Technology
Federal Court of Australia —Brisbane QLD
- $88,834 - $96,829 a year
- Weekend availability
- Management
- Analysis skills
- AI
Technical Report Writer
Assured Environmental Pty Ltd —Tennyson QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Quick Apply
9d
IT Support Engineer - Queensland
Harris Farm —Brisbane QLD
- $80,000 a year
- Full-time
- Azure
- Management
- Customer service
- Employee discount
3d
AI Consultant
First Focus —Brisbane QLD
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
8d
Chemical/Process Engineer - Project Coordinator
GR Production Services Pty Ltd —Brisbane QLD
- Engineering
- Bachelor's degree
- Organisational skills
Quick Apply
ICT System and Field Technical
Integral Connection t/as Network Overdrive —Brisbane QLD
- $28,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Technical Project Manager
Hewitt —Brisbane QLD
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
Quick Apply
8d
QBCC Nominee Supervisor — Shade Sails & Steel Fabrication
Queensland Hire —Murarrie QLD
- $80,000 - $100,000 a year
- Part-time
- Hybrid work
- Management
Quick Apply
8d
IT Service Desk Analyst
Icon Group —Brisbane QLD
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Parental leave
Desktop Support Engineer – L2
ADVANCE GLOBAL IT SUPPORT —Brisbane QLD
- $5,300 - $5,700 a month
- Full-time
- Management
- Customer service
- In-person
Quick Apply
Process Engineers (All Levels) - Brisbane
Lycopodium —Brisbane QLD
- Engineering
- Parental leave
Intermediate level Instrumentation & Controls Designer
Equinox Engineering Ltd. —Brisbane QLD
- Full-time
- AutoCAD
- Microsoft Excel
- Engineering
Quick Apply

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Technical Business Analyst

Auto & General Holdings -
Toowong QLD

Quick Apply

Job Details

Benefits

Employee rewards program
Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Jira
Power BI
Business analysis
Financial report writing
SQL
Confluence
Scrum
Software development
Financial accounting
Agile
Communication skills

Full Job Description

About the Role
The purpose of this position is to support our Pet Insurance division with the delivery of critical operational reports for our business.

Additionally, this role will also be involved in the delivery of core system changes via the gathering and documenting business requirements, working with internal and external development teams, managing vendor relationships, and assisting with the planning and implementation of new initiatives for the Pet Insurance.

The ideal candidate will work closely with cross-functional teams to supply clear, correct reporting data for our business and our partners and deliver robust, user-friendly platforms that meet business objectives.

This role will be responsible for:

Analysing and documenting reporting requirements.
Assist with delivery of financial reporting and analysis of changes affecting financial transactions.
Working with internal and external development teams to deliver reporting requirements.
Working with testers to validate delivered functionality.
Analyse and triage issues and requested changes to core systems and follow these through to implementation.

Position Accountabilities

Reporting

Collaborate with stakeholders to gather and analyse reporting requirements.
Develop reporting for operations teams.
Create and maintain comprehensive documentation for reports.

Business Analysis

Collaborate with stakeholders to gather and analyse business requirements and translate them into testable specifications.
Conduct impact analysis for changes and enhancements to existing platforms, ensuring alignment with business goals.
Engage with users to understand their needs and expectations, advocating for user-centred design principles.

Collaboration and Communication

Work closely with the frontline, developers, project managers, testers and other team members to ensure effective, timely delivery of requirements.
Present findings and insights to stakeholders, providing recommendations for process improvements and quality enhancements.
Participate in Agile ceremonies, contributing to sprint planning, reviews, and retrospectives.

What experience you’ll bring;

A degree from a recognised tertiary institution, or other qualifications considered acceptable by Pet Health Insurance Services.
Minimum 2 years’ experience as a Business Analyst / Reporting Analyst
Demonstrated experience with querying languages (SQL, Bigquery) and reporting tools (PowerBI preferred)
Experience with financial reporting / accounting reporting
Understanding of software development methodologies including AGILE/Scrum Continuous Delivery, agile testing.
Experience using tools such as JIRA and Confluence, or similar.
Demonstrated ability to effectively engage stakeholders at all levels of the organisation.
Superior communication skills, both written and verbal.
A superior level of attention to detail and accuracy.
The ability to work autonomously while maintaining focus.

Desirable

Insurance Industry experience
Well-developed and demonstrated understanding of the legislative, regulatory and compliance obligations relevant to the industry.
Conceptual understanding of Enterprise Infrastructure/technologies and systems.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

level technical support jobs in brisbane, qld

Technical Business Analyst

IT End User Support / Desktop Support Level 1 – Scheduled Onsite Visits Only (Non-Full-Time Role)

Technical Officer

Level 2 Support Engineer - Onsite

Technical Support Lead - Brisbane

Services Specialist - Technical Support Engineering

IT Systems Administrator

IT Operations Engineer

GAZ - APS 5 - IT Service Support Officer - Information Technology

Technical Report Writer

IT Support Engineer - Queensland

AI Consultant

Chemical/Process Engineer - Project Coordinator

ICT System and Field Technical

Technical Project Manager

QBCC Nominee Supervisor — Shade Sails & Steel Fabrication

IT Service Desk Analyst

Desktop Support Engineer – L2

Process Engineers (All Levels) - Brisbane

Intermediate level Instrumentation & Controls Designer

I want to receive the latest job alert for level technical support in brisbane, qld

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