In-Demand Government Jobs in Brisbane, Qld

Customer Service Officer (Frontline Support)
Queensland Government —Brisbane QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
7d
Executive Support Officer
Queensland Government —Brisbane QLD
- Management
- Microsoft Office
- Administrative experience
6d
Project Officer
Queensland Government —Brisbane QLD
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
2d
Business Development Executive – Government SaaS (APAC)
Delib —Brisbane QLD
- $75,000 - $85,000 a year
- Remote
- CRM software
- Sales
- Business development
Administration Officer
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Electorate Officer - Mount Ommaney
Queensland Government —Brisbane QLD
- Part-time
- Organisational skills
- Computer skills
- Communication skills
8d
CN Clinical Trial Coordinator TMP, Clinical Trial Coordinator - Health Practitioner (HP-CTC)
Queensland Government —Brisbane QLD
- Temporary
- Organisational skills
- Communication skills
Student Engagement Officer
Queensland Government —Brisbane QLD
- Temporary
- Education
- Bachelor's degree
- Organisational skills
- Employee assistance program
19h
Training Admin Support Officer, ieMR Program
Queensland Government —Brisbane QLD
- Temporary
- Remote
- Microsoft Office
10d
Senior Project and Policy Officer
Queensland Government —Brisbane QLD
- Overtime
2d
2026 University Student Opportunities
City of Moreton Bay —Strathpine QLD
- $36.41 an hour
- Monday to Friday
Roster Support Officer
Queensland Government —Brisbane QLD
- Full-time
- Management
- Casual pool
- Analysis skills
13d
Administration Officer, Casual
Queensland Government —Brisbane QLD
- Administrative experience
- Data entry
- Computer skills
Project Officer - Queensland Pathways State College
Queensland Government —Brisbane QLD
- Temporary
- Research
- Administrative experience
- SharePoint
11d
Licensing Assessment Officer
Queensland Government —Brisbane QLD
- Temporary
- Research
- Communication skills
10d
Fraud and Corruption Control Officer
Australian Government Department of Social Services —Brisbane QLD
- $101,738 - $114,355 a year
- Call employer
8d
Mortality Review and Quality Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
14d
Youth Engagement Officer
Queensland Government —Brisbane QLD
- Temporary
- Working with children
- Wellness program
14d
Project Support Officer - Training, ieMR Program
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Office
10d
Transcription Administration Officer
Queensland Government —Brisbane QLD
- Temporary
- Wellness program
13d

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Customer Service Officer (Frontline Support)

Queensland Government -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
7 days ago

Qualifications

Microsoft Excel
SAP
Analysis skills
Organisational skills
Communication skills
Time management

Full Job Description

Are you ready to make a real impact while taking your skills to the next level? Join us as a Customer Service Officer (AO3) within the Department of Housing and Public Works. Based in the Debt and Property Services team, you'll play a vital role in supporting Queenslanders by ensuring effective debt management and empowering frontline housing staff to deliver exceptional services.

This permanent full-time position offers the chance to support individuals and families experiencing housing challenges. Every day, your work will help to create positive outcomes for communities across Queensland. If you are passionate about using your skills to make meaningful contributions, this role is for you.

What you'll do:
Undertake accurate, efficient and timely data entry for the assessment and processing of rates and water payments to ensure council discount terms are met.
Manage timely rates processing and evaluation, including liaison with the relevant local government authorities and water service providers in relation to rates transactions, to ensure discount dates are met.
Perform high-level administrative support, including the preparation of briefing notes, correspondence and memoranda for approval.
Implement and administer departmental information systems such as RAPS, TRIM, SAP, TMS, MINCOR and CIMS at the business unit level, including those relating to clients, staffing, finance, administrative policy and procedures.
Liaise with officers at all levels within other program areas, other public sector agencies and the general public in relation to the business unit's activities and projects.
Contribute to the development of best practice in business systems by monitoring and reviewing work practices and making recommendations that support continuous improvement.
Support and help maintain a workplace safety culture by ensuring that all policies and practices are followed.

What you'll bring:
We're seeking an enthusiastic, self-directed problem-solver with strong analytical abilities, high attention to detail, and advanced Excel skills to join our dynamic team. You will also need:
Exceptional time management and organisational skills.
The ability to adapt quickly to new systems and business processes.
Clear and effective communication skills to connect with colleagues, customers, and stakeholders.
A commitment to excellence, with the ability to handle tasks independently and in collaboration with the team.

Why this role is right for you:
This is more than just a job - it's a chance to help someone every single day. Whether you're negotiating sustainable debt management solutions or equipping frontline staff to better serve our customers, your work will make a real difference in people's lives. You'll be joining a dedicated team that shares your drive to support one another, embrace new challenges, and continually improve outcomes for Queensland communities.

We've designed a straightforward application process to identify the best candidates for this role. Simply provide your updated resume and complete a short questionnaire that focuses on key skills, including claims and debt processing, attention to detail, system knowledge, Excel/reporting expertise, and time management.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

government jobs in brisbane, qld

Customer Service Officer (Frontline Support)

Executive Support Officer

Project Officer

Business Development Executive – Government SaaS (APAC)

Administration Officer

Assistant Electorate Officer - Mount Ommaney

CN Clinical Trial Coordinator TMP, Clinical Trial Coordinator - Health Practitioner (HP-CTC)

Student Engagement Officer

Training Admin Support Officer, ieMR Program

Senior Project and Policy Officer

2026 University Student Opportunities

Roster Support Officer

Administration Officer, Casual

Project Officer - Queensland Pathways State College

Licensing Assessment Officer

Fraud and Corruption Control Officer

Mortality Review and Quality Officer

Youth Engagement Officer

Project Support Officer - Training, ieMR Program

Transcription Administration Officer

I want to receive the latest job alert for government in brisbane, qld

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