In-Demand Sales coordinator Jobs in Botany Nsw

Customer Service Coordinator
CareWell Health —Botany NSW
- $55,600 - $65,000 a year
- Full-time
- Customer service
- Office
- Administrative experience
Quick Apply
3d
Part-time Business Development & Partnerships
DOIT Studio —Haymarket NSW
- $30 - $45 an hour
- Part-time
- Sales
- Business development
- In-person
Quick Apply
8d
Communications & Public Relations Coordinator
Switzer Media —Sydney NSW
- $80,359.24 - $100,183.35 a year
- Weekend availability
- Bilingual
- Spanish
- Writing skills
Quick Apply
11d
Sales Coordinator
Sungrow Australia Group —North Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bilingual
- Master's degree
- Bachelor's degree
- Travel reimbursement
- Professional development assistance
Quick Apply
10d
Sales Coordinator
Hitachi Construction Machinery —Revesby NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Construction experience
- Parental leave
- Employee assistance program
9d
Client Success Coordinator
Vistar Media —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Marketing & Sales Coordinator
ecare careers —Sydney NSW
- $52,614.54 - $65,000.00 a year
- Part-time
- Writing skills
- In-person
- Communication skills
Quick Apply
Operations Coordinator
Cluey Learning —Sydney NSW
- $65,000 - $75,000 a month
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Sales Coordinator - Corporate
TFE Hotels —Ultimo NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Sales Coordinator
VALMORGANOUTDOOR —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
11d
Project Coordinator
Eaton —Mascot NSW
- CRM software
- Sales
- Customer service
11d
Growth Operations Coordinator
Aon Corporation —Sydney NSW
- CRM software
- Microsoft Excel
- Salesforce
7d
Royalty Coordinator
Universal Music Group —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
Corporate Partnerships Coordinator
Children's Cancer Institute —Randwick NSW
- Full-time
- Sales
- Salesforce
- Administrative experience
Sales Operations Coordinator
RX —Sydney NSW
- Full-time
- Microsoft Excel
- Salesforce
- Data analysis skills
Sales Operations Coordinator
RELX —Sydney NSW
- Full-time
- Microsoft Excel
- Salesforce
- Data analysis skills
Events Coordinator
Property Workplace & Development —Sydney NSW
- $84,659 - $92,701 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
International Sales Support Specialist
MillerKnoll —Surry Hills NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Conference & Events Coordinator
AccorHotel —Mascot NSW
- Part-time
- Hospitality
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
9d
Course Coordinator
The Salvation Army —Bexley North NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Employee assistance program
2d

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Customer Service Coordinator

CareWell Health -
Botany NSW

Quick Apply

Job Details

Full-time
$55,600 - $65,000 a year
3 days ago

Qualifications

Multilingual
Customer service
Administrative experience
Analysis skills
Data entry
Communication skills

Full Job Description

Customer Service Coordinator

CareWell Health Pty Ltd

Botany, Sydney NSW
Customer Service – Customer Facing (Phone Calls & Customer Service)
Full Time
$65,000 – $75,000 per year

About CareWell

At CareWell Health, we are dedicated to improving healthcare environments by providing high-quality, durable equipment and furniture designed for comfort and care. Since 2004, we've been trusted by healthcare professionals and facilities to deliver innovative solutions, including beds, mattresses, seating, and mobility products, tailored to meet the needs of both patients and caregivers. Our commitment to excellence, personalised service, and support ensures that every healthcare space is equipped with the best solutions for safety, comfort, and well-being.

Position Purpose

The Customer Service Coordinator is responsible for delivering exceptional customer service by managing enquiries, supporting customers throughout the order process, and ensuring a positive experience from initial contact through to delivery and after-sales support.

This role acts as the primary point of contact for customers, providing timely communication, resolving issues efficiently, and working closely with the Sales, Warehouse and Service teams to ensure customer expectations are consistently exceeded.

The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Customer Service

Act as the first point of contact for customer enquiries via phone and email
Provide professional, friendly and accurate assistance to customers
Respond promptly to enquiries regarding products, orders, deliveries and service requests
Build positive relationships with customers through excellent communication and follow-up
Resolve customer concerns by coordinating with internal departments and keeping customers informed throughout the process

Order Support

Assist customers throughout the order process from enquiry through to delivery
Process customer orders accurately and ensure all required information is complete
Provide customers with updates regarding order status, delivery schedules and expected timeframes
Coordinate with Sales, Warehouse and Service teams to ensure customer requirements are met
Escalate stock shortages, delivery delays or other issues where required

Customer Care & After Sales Support

Coordinate warranty enquiries, service requests and product support
Arrange service bookings and communicate schedules with customers
Follow up outstanding enquiries to ensure timely resolution
Maintain a high level of customer satisfaction throughout the after-sales process
Identify opportunities to improve the customer experience

Administration

Maintain accurate customer records, notes and communications within internal systems
Process documentation relating to orders, deliveries and service requests
Ensure customer information is accurate and up to date
Support continuous improvement initiatives across customer service processes
Assist with general administrative duties as required

Key Competencies

Customer service excellence
Communication and relationship building
Problem solving and initiative
Organisation and time management
Attention to detail
Team collaboration
Adaptability and resilience

Work Environment

This role is primarily office-based and involves frequent interaction with customers, healthcare providers, aged care facilities, and internal teams including Ops, Sales, Warehouse and Service.

Reporting Relationships

Operations Manager

Works Closely With

Ops team
Sales team
Warehouse team
Service and Installation teams
Logistics and delivery staff
Customers and aged care facilities

Key Performance Indicators (KPIs)

Customer satisfaction and service quality
Response times for customer enquiries
Accuracy of order processing and customer records
Timely resolution of customer enquiries and issues
Customer feedback and complaint resolution
Effective communication with internal teams
Contribution to continuous improvement initiatives

Review and Amendments

This job description outlines the primary responsibilities of the position but may be amended from time to time to reflect operational requirements.

Pay: $55,600.00 – $65,000.00 per year

Application Question(s):

Do you have a current Police Check (National Police Certificate) for employment or are you willing to undergo one (aged care & NDIS requirement)?

Experience:

Customer service: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

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