In-Demand Client manager Jobs in Airport West Vic

Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
Operations Manager (Home Care / Aged Care)
People First Healthcare —Essendon Fields VIC
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Employee assistance program
Quick Apply
Project Manager - Client Onboarding
Acquire Intelligence —Melbourne VIC
- Full-time
- CRM software
- PMP
- Salesforce
Customer Service Coordinator- Allied Health & Wellness Services
Regis Aged Care —Mill Park VIC
- Overtime
- Management
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
Part-Time Client Relationship & Quality Manager
Spiffy Clean Pty Ltd —Greater Melbourne VIC
- $40 - $45 an hour
- Part-time
- Customer service
- Cleaning
- Free food
Quick Apply
1d
Client Relationship Manager
Link Group —Docklands VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
- Parental leave
Senior Project Manager (Client-side)
MGAC Australia —Melbourne VIC
- $150,000 - $200,000 a year
- Master's degree
- Bachelor's degree
- Communication skills
Quick Apply
Client Services Manager
Borg Property Services —Thomastown VIC
- Full-time
- Management
- Organisational skills
- Cleaning
Quick Apply
10d
Client Solutions Manager
QDMS Solutions —Melbourne VIC
- Construction experience
- In-person
- Communication skills
Client Enablement Manager
Link Group —Docklands VIC
- Hybrid work
- Administrative experience
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
14d
Logistics Manager
Efflog Operations PTY Ltd —Tottenham VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Quick Apply
Expression of Interest (AU) – Clinic Managers, Assistant Clinic Managers & Beauty Therapists
119 Locations —Airport West VIC
- Part-time
- Employee assistance program
Client Account Manager
SwitchCo Australia Pty Ltd —West Melbourne VIC
- $100,000 - $140,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Sales
Quick Apply
Business Growth Manager - Multi-site Aesthetic Clinics
Luxe Lips Aesthetic Clinic —Moonee Ponds VIC
- $90,310.41 - $115,136.69 a year
- Full-time
- CRM software
- Management
- Clinic
- Parental leave
- Employee discount
Quick Apply
Manager - Client and Engagement Acceptance Risk
BDO —Melbourne VIC
- Full-time
- Finance
- Business
- Communication skills
- Health insurance
- On-the-job training
Trek Australia - Expressions of Interest
Trek Bicycle Corp (Australia) —Essendon North VIC
- Part-time
- Microsoft Word
Quick Apply
Management Consulting - Expression of Interest
Grant Thornton Australia —Melbourne VIC
- Full-time
- Master's degree
- Business development
- Business Administration
- Parental leave
- Gym membership
Clinic Administration Officer/Medical Screener
Sonic HealthPlus —Tullamarine VIC
- Full-time
- Customer service
- Medical office experience
- Administrative experience
- Employee assistance program
- Gym membership
2d
Property Manager
Barry Plant —Caroline Springs VIC
- Full-time
- Organisational skills
- Communication skills
- Negotiation

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client manager jobs near airport west vic

Passenger Services Manager

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Health insurance
Opportunities for advancement
Insurance services
On-site parking

Qualifications

Management
Quality assurance
Presentation skills
Security
Leadership
Communication skills

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As a Passenger Service Manager at Swissport Melbourne, you will hold end to end accountability for the safe, compliant and commercially effective delivery of passenger services across a portfolio of airline clients. You will lead duty managers, supervisors and a large, rostered workforce operating in a complex 24/7 airport environment.

This is a visible hands-on leadership role. You will set the standard for the day of operations performance, build trusted relationships with airline and airport stakeholders, and ensure the operation is ready to respond decisively during peak periods, service disruptions and irregular operations

Your Impact

Own the passenger journey. Lead end-to-end delivery across check-in, document verification, gates, boarding, arrivals, connections, baggage service recovery and disrupted operations.
Lead day-of-operations performance. Maintain operational readiness, make timely decisions and coordinate closely with ramp, baggage, load control, operations control and airline teams to protect safe, compliant and on-time departures.
Deliver airline commitments. Own performance against Ground Handling Agreements, Service Level Agreements, airline procedures and scorecards, including on-time performance, departure readiness, compliance and passenger-experience measures.
Strengthen client partnerships. Act as the senior operational contact for airline clients, lead regular performance reviews and translate feedback, trends and root-cause analysis into sustainable corrective actions.
Build workforce capability. Plan roster coverage, training, leave and competency requirements; coach leaders; strengthen succession pipelines; and create clear accountability across all levels of the operation.
Champion safety, security and quality. Apply Swissport's safety management system, support a strong reporting and Just Culture, ensure compliance with aviation security and WHS requirements, and maintain audit and training readiness.
Drive commercial discipline. Manage labour productivity, overtime, controllable costs and revenue capture while balancing safety, service quality and operational resilience.
Lead a fair and accountable culture. Manage performance, grievances and conduct matters promptly and consistently, working within applicable enterprise agreements, policies and employment obligations.
Improve how we operate. Use operational data, passenger feedback and performance trends to identify risk, remove recurring service failures and embed continuous improvement.

Your Profile

You are an established aviation leader who understands the operational reality of passenger services and can move confidently between the terminal floor, airline client meetings and workforce-performance conversations.

Essential aviation experience. Recent, demonstrated management experience leading airport passenger services for an airline or ground handling provider in a complex commercial airport.
Passenger operations expertise. Strong knowledge of check-in, departure control systems, travel-document and boarding requirements, arrivals, transfers, baggage service recovery and irregular operations.
Large-team leadership. A proven record of leading Supervisors and sizeable multi-shift workforces, with experience in coaching, performance management, engagement and talent development.
Operational judgement. The ability to remain composed, visible and decisive during delays, cancellations, system issues, resource constraints and other time-critical operational events.
Airline client management. Experience managing airline relationships, performance scorecards, SLAs or Ground Handling Agreements, with confidence presenting performance outcomes and recovery plans.
Safety and compliance leadership. A practical understanding of aviation safety, security, quality assurance, regulatory training and audit requirements.
Workforce and commercial capability. Strong workforce-planning, rostering and cost-management skills, together with experience applying enterprise agreements in an operational environment.
Influence and communication. Credible written and verbal communication skills, strong stakeholder judgement and the ability to build alignment across airline, airport and internal teams.

What we offer

Permanent Full-Time position.
Flare HR Benefits (e.g Novated Leasing, Medical Insurance Discounts and much more)
On-site employee parking available.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Apply Now

Refine Your Search

client manager jobs in airport west vic

Passenger Services Manager

Case Manager & Case Management Associate - Expression of Interest

Operations Manager (Home Care / Aged Care)

Project Manager - Client Onboarding

Customer Service Coordinator- Allied Health & Wellness Services

Part-Time Client Relationship & Quality Manager

Client Relationship Manager

Senior Project Manager (Client-side)

Client Services Manager

Client Solutions Manager

Client Enablement Manager

Logistics Manager

Expression of Interest (AU) – Clinic Managers, Assistant Clinic Managers & Beauty Therapists

Client Account Manager

Business Growth Manager - Multi-site Aesthetic Clinics

Manager - Client and Engagement Acceptance Risk

Trek Australia - Expressions of Interest

Management Consulting - Expression of Interest

Clinic Administration Officer/Medical Screener

Property Manager

I want to receive the latest job alert for client manager in airport west vic

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