In-Demand Customer support coordinator Jobs in Adelaide, Sa

Onboarding Administrator
KompleteCare Community and Home Care Services —Kilburn SA
- $36.22 an hour
- Full-time
- Customer service
- Office
- Administrative experience
Quick Apply
3d
Residential Welcome Team Coordinator
ACH Group —Greater Adelaide SA
- $77,000 - $89,000 a year
- Full-time
- Sales
- Customer service
- Databases
- Travel reimbursement
Quick Apply
Expression of Interest | Residential Property & Communities | Adelaide
Greystar Real Estate Partners LLC —Greater Adelaide SA
- Full-time
- Customer service
- Front desk
Sales & Service Support Coordinator
Harvey Norman —Mile End SA
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Therapy Coordinator
Early Start Australia —Westbourne Park SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Care Partner - North, South & Central
ACH Group —Mile End SA
- Up to $15,900 a year
- Full-time
- Microsoft Office
- Data entry
- Care plans
- Health insurance
- Employee assistance program
Quick Apply
Senior Retail Coordinator - Marion & Colonnades
Lollipop Collective —Marion SA
- $25.49 - $30.60 an hour
- Part-time
- Management
- Customer service
- Team management
Quick Apply
13d
Outpatients Frontline Administrative Support
SA Health —Greater Adelaide SA
- $66,442 - $69,504 a year
- Part-time
- Microsoft Office
- Annual leave
- Employee assistance program
9d
Outbound Care Coordinator - Hybrid
Plena Healthcare —Adelaide SA
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
PMO Officer
ASC Pty Ltd —Osborne SA
- Contract
- Microsoft Office
- Organisational skills
- SharePoint
- Parental leave
Resident Services Coordinator
Greystar Real Estate Partners LLC —Greater Adelaide SA
- Full-time
- Hospitality
- Customer service
- Microsoft Office
11d
Project Coordinator
Ventia Pty Limited —Regency Park SA
- $75,000 - $85,000 a year
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Customer care Coordinator- Unley Park
WSA APAC —Unley Park SA
- Monday to Friday
- Customer service
- Administrative experience
- Clinic
- Parental leave
- Employee assistance program
Quick Apply
WHS Manager
Barkuma —Greater Adelaide SA
- $18,550 a year
- Management
- Writing skills
- Leadership
- Annual leave
- Employee assistance program
Digital Performance Coordinator
Journey Beyond —Adelaide SA
- $70,000 a year
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
4d
Administration and Reception Coordinator
Barkuma —Greater Adelaide SA
- $18,550 a year
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
1d
International Logistics Coordinator
Customs Agency Services —Cowandilla SA
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Services Coordinator
Acumentis —Kent Town SA
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick Apply
12d
Ward Clerk, Neurosurgery - RAH
SA Health —Adelaide SA
- $66,442 - $69,504 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program
9d
Host Responsibility Coordinator
SkyCity Entertainment Group —Greater Adelaide SA
- Part-time
- Communication skills
- Commuter assistance
- Health insurance

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Onboarding Administrator

KompleteCare Community and Home Care Services -
Kilburn SA

Quick Apply

Job Details

Full-time
$36.22 an hour
3 days ago

Qualifications

Customer service
Administrative experience
Driver Licence
Organisational skills
Front desk
Computer skills
Full Driver Licence
Working with Children Check
Communication skills

Full Job Description

Onboarding Administrator

Join a team that makes a real difference

At KompleteCare, we're passionate about delivering exceptional support to older Australians and people living with disability. We're looking for a friendly, organised and compassionate Onboarding Administrator to become the welcoming first point of contact for our Support at Home and NDIS clients.

This is an office-based role in Kilburn, SA, where you'll guide new clients through the onboarding process, coordinate appointments, support referrals, and ensure every client receives a professional, positive experience from their very first interaction with us. While the role is primarily administrative, there may be occasional opportunities to attend client homes or community settings to provide administrative, service-related support or networking support when required.

About the Role

As our Onboarding Administrator, you'll play a vital role in ensuring new clients, their families and support networks experience a smooth and seamless transition into our services. You'll work closely with internal teams, care staff, support coordinators and external providers to coordinate services and obtain accurate client information.

Key Responsibilities

Be the first point of contact for new and existing clients, families, carers and service providers.
Answer inbound calls and make outbound calls to clients and stakeholders.
Coordinate, book, confirm and reschedule in-home onboarding visits for our Onboarding Officers.
Conduct follow-up calls after onboarding and service interactions.
Support client intake, referrals and onboarding processes.
Maintain accurate client records, notes and appointment details.
Liaise with allied health staff, care workers, support coordinators and external providers to ensure seamless service onboarding.
Assist with NDIS and aged care documentation and administrative processes.
Prepare client correspondence, emails and information packs.
Provide exceptional customer service while maintaining confidentiality and professionalism.
Occasionally attend client homes or community settings where administrative or service support is required.
When required provide support for networking & promotional events.

About You

You'll be someone who genuinely enjoys helping people and thrives in a busy administrative environment. You're organised, proactive and confident communicating with a wide range of people, while ensuring every client feels respected, supported and valued.

We're looking for someone with:

Previous experience in administration, reception, scheduling or customer service.
Experience within aged care, disability, NDIS, health or community services (highly regarded but not necessary).
Excellent telephone communication skills and confidence speaking with clients.
Strong organisational skills with exceptional attention to detail.
The ability to manage multiple priorities while following through on tasks.
Strong written communication and computer skills.
Experience using client management systems or appointment scheduling software (desirable but not necessary).
An understanding of client-centered care and the importance of dignity, choice and independence.
The ability to maintain confidentiality and manage sensitive information appropriately.

Personal Attributes

You'll be:

Warm, approachable and empathetic.
Reliable, organised and proactive.
Calm under pressure and solution-focused.
Respectful of older people, people living with disability and individuals from diverse backgrounds.
Comfortable working independently as well as collaboratively within a team.
Confident supporting clients who may be vulnerable or require additional patience and understanding.

Compliance Requirements

To be successful in this role, you'll have (or be willing to obtain):

National Police Check
NDIS Worker Screening Check
Working with Children Check
Current Australian Driver's Licence
Full Australian working rights
An understanding of privacy, confidentiality and duty of care obligations

Why Join KompleteCare?

At KompleteCare, you'll be joining a supportive and values-driven team that genuinely cares about making a positive impact in the community. You'll have the opportunity to build meaningful relationships with clients while contributing to a service that helps people live safely, independently and with dignity.

If you're an organised administrator with a passion for helping others and delivering exceptional customer service, we'd love to hear from you.

Pay: $36.22 per hour

Licence/Certification:

Full Driver Licence (Preferred)
NDIS CLEARANCE (Preferred)
Working with Children Check (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in adelaide, sa

Onboarding Administrator

Residential Welcome Team Coordinator

Expression of Interest | Residential Property & Communities | Adelaide

Sales & Service Support Coordinator

Therapy Coordinator

Care Partner - North, South & Central

Senior Retail Coordinator - Marion & Colonnades

Outpatients Frontline Administrative Support

Outbound Care Coordinator - Hybrid

PMO Officer

Resident Services Coordinator

Project Coordinator

Customer care Coordinator- Unley Park

WHS Manager

Digital Performance Coordinator

Administration and Reception Coordinator

International Logistics Coordinator

Services Coordinator

Ward Clerk, Neurosurgery - RAH

Host Responsibility Coordinator

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