In-Demand Jobs in Mackay Qld

Retail Customer Service Officer
Australia Post —Mackay QLD
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Cash handling
- Fuel discount
General Labourer
Cleanaway —Mackay QLD
- Full-time
9d
Labourer Roads & Drains
Mackay Regional Council —Mackay QLD
- $68,187.87 a year
- Full-time
- Annual leave
- Employee assistance program
Pest Management Officer
Mackay Regional Council —Mackay QLD
- $86,710 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Annual leave
- Employee assistance program
7d
Administrator Branch - Service Solutions
Bridgestone Mining Solutions Australia —Paget QLD
- Full-time
- Microsoft Office
- Manufacturing
- Time management
- Employee discount
Quick Apply
14d
Room Attendant
Accor Apartments & Realty —Alexandra QLD
- Part-time
- Hospitality
- Cleaning
Terminal Operator
GrainCorp —Mackay QLD
- $28 - $34 an hour
- Full-time
- Customer service
- Forklift
- Communication skills
- Parental leave
- Referral program
Labourer
Mackay Regional Council —Mackay QLD
- $64,517 a year
- Overtime
- Construction experience
- Communication skills
- Annual leave
- On-the-job training
Operations Administrator
Kinetic —Mackay QLD
- Full-time
- Microsoft Office
- Organisational skills
- Employee assistance program
Auto Electrician
Brown and Hurley —Mackay QLD
- $10,000 - $38,000 a year
- Full-time
- Mechanic experience
- Employee discount
Drivers
Northline —Mackay QLD
- $62,000 - $72,000 a year
- Full-time
- Time management
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra Business Technology Centre Perth South —Mackay QLD
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Motorcycle Delivery Driver
Australia Post —West Mackay QLD
- Full-time
14d
Guest Service Agent
Accor Apartments & Realty —Alexandra QLD
- Part-time
- Hospitality
- Front desk
- Communication skills
Trade Centre Assistant
AkzoNobel —Mackay QLD
- Full-time
- Forklift
- Warehouse experience
- Time management
- Employee assistance program
Forklift Operator
Centurion —Mackay QLD
- Day shift
- Forklift
- Employee assistance program
Multi Drop Delivery Driver
PFD Food Services —Mackay QLD
- $35 - $39 an hour
- Full-time
- Paid training
- On-the-job training
Quick Apply
14d
Clinical Document Specialist
Mater Group —Mackay QLD
- $70.58 - $76.63 an hour
- Part-time
- Clinic
- Analysis skills
- Experience working with children
- Health insurance
- Employee assistance program
6d
Bar Supervisor
Mackay Regional Council —Mackay QLD
- $34 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Employee assistance program
Digital Media Officer
Mackay Regional Council —Mackay QLD
- $86,710.48 a year
- Full-time
- Communication skills
- Marketing
- Time management
- Annual leave
- Employee assistance program
3d

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Jobs jobs near mackay qld

Retail Customer Service Officer

Australia Post -
Mackay QLD

Apply Now

Job Details

Permanent | Part-time
$28.58 - $30.55 an hour

Benefits

Fuel discount

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Mackay West Post Shop

Ref #

12384308

Entity

Australia Post

Opening Date

22-Jul-2026

Suburb

Mackay

State

Queensland

Work Type

Permanent Part Time

Weekly Hours

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Extensive, supportive (paid) training on commencement, Monday - Friday, on a rotating roster between 9:00 am– 5:00pm, for 12 weeks
After training, the roster will continue to rotate. The 15 hours per week will be scheduled between 9:00 am and 5:00 pm. Additional hours may become available when other team members are on leave.
This role commences on $28.58 / hour for approx. 3 months, increasing to $30.55/ hour + 12% Superannuation
Access to "Post Perks", a multitude of discounts and benefits from fuel – supermarkets and tech - travel!

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected]

Apply Now

Refine Your Search

jobs in mackay qld

Retail Customer Service Officer

General Labourer

Labourer Roads & Drains

Pest Management Officer

Administrator Branch - Service Solutions

Room Attendant

Terminal Operator

Labourer

Operations Administrator

Auto Electrician

Drivers

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Motorcycle Delivery Driver

Guest Service Agent

Trade Centre Assistant

Forklift Operator

Multi Drop Delivery Driver

Clinical Document Specialist

Bar Supervisor

Digital Media Officer

I want to receive the latest job alert for jobs in mackay qld

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