In-Demand Senior ai engineer digital & contact centre Jobs

Senior AI Engineer - Digital & Contact Centre
Westpac Group —Sydney NSW
- Full-time
- AI
10d
Senior Network Engineer - WIFI
NSW Health —Chatswood NSW
- $153,559 - $182,954 a year
- Full-time
- Hybrid work
- University
- Presentation skills
- No degree
- Annual leave
2d
Network Engineer
Infosys —Perth WA
- $108,571 - $119,893 a year
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
- Parental leave
Senior AI Solutions Engineer
Wesfarmers —Melbourne VIC
- Full-time
- AI
Amazon Connect Developers
NSW Health —St Leonards NSW
- $114,251 - $134,809 a year
- Full-time
- Hybrid work
- AWS
- AI
- Annual leave
12d
Senior Network Engineer - Security
NSW Health —Chatswood NSW
- $153,559 - $182,954 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
- Annual leave
2d
Strategic Enterprise Solutions Consultant
Sprinklr —Melbourne VIC
- Full-time
- Management
- Sales
- Bachelor's degree
- Health insurance
- Annual leave
Senior Systems Officer
NSW Health —Chatswood NSW
- From $133,637 a year
- Full-time
- AI
- Leadership
8d
Senior Engineer - Hybrid Compute
NSW Health —Chatswood NSW
- $153,559 - $182,954 a year
- Full-time
- Hybrid work
- Azure
- Management
- DevOps
- Annual leave
3d
Senior Engineer Anaplan
NBN Co —Sydney NSW
- Full-time
- AI
- Communication skills
- Parental leave
4d
Senior Solution Engineer | Service Cloud
Salesforce —Sydney NSW
- Full-time
- Sales
- Customer service
- Salesforce
1d
Product Manager Assessment
Learnosity —Sydney NSW
- Full-time
- Hybrid work
- Product management
- APIs
- AI
- Annual leave
- Parental leave
Quick Apply
Principal Security Analyst
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- No degree
- Parental leave
Quick Apply
Salesforce Technical Lead
Ford Motor Company —Australia
- Salesforce
- Agile
- AI
- Parental leave
17h

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Senior Network Engineer - WIFI
NSW Health —Chatswood NSW
Extensive experience in designing and planning deployments or expansions and managing the support and maintenance of network infrastructure (Wired & Wireless…
$153,559 - $182,954 a year
2d
Senior Network & Security Engineer
AC3 —Sydney NSW
Prepare and deliver relevant handover documentation for smooth transition into ongoing support. Provide technical expertise to implement comprehensive network &…
$160,000 - $178,000 a year
Quick Apply

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Senior AI Engineer - Digital & Contact Centre

Westpac Group -
Sydney NSW

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Full Job Description

Sydney | Permanent Opportunity

At Westpac, we're building the future of customer engagement through AI. We're seeking a hands-on Senior AI Engineer to help operationalise AI-first practices across our Digital and Contact Centre platforms, enabling safe, scalable and intelligent customer experiences at enterprise scale.

How you'll make an impact

As a Senior AI Engineer, you'll play a key role in translating AI strategy and architecture into practical engineering outcomes. You'll work across multiple squads to establish best practice, accelerate adoption and improve the reliability and quality of AI-enabled solutions.

Key responsibilities

Embed AI-first engineering practices across Digital and Contact Centre platforms.
Translate architecture and design principles into scalable engineering solutions.
Champion best practices across prompt engineering, AI agents, orchestration frameworks and memory patterns.
Support engineering teams to improve model performance, reliability and operational excellence.
Drive adoption of reusable AI components and standardised delivery patterns.
Implement Responsible AI, governance, safety and compliance guardrails.
Reduce AI-related risks and improve the quality and consistency of customer experiences.
Coach and uplift engineering capability across AI technologies and practices.

What you'll bring

Proven experience delivering production-grade AI solutions in complex enterprise environments.
Strong expertise in AI Engineering, including prompt engineering, agent frameworks and model integration.
Experience working with Large Language Models (LLMs), orchestration frameworks and AI-enabled workflows.
Strong understanding of Responsible AI, AI safety, governance and compliance requirements.
Experience working across cloud-native and modern software engineering environments.
Ability to translate architectural principles into practical implementation patterns.
Strong stakeholder engagement, coaching and mentoring capabilities.

Why join us?

You'll help shape how AI is responsibly deployed across Digital and Contact Centre experiences at scale while helping build the engineering capability that will define the future of customer servicing.

At Westpac, we're creating an inclusive workplace where everyone can thrive.

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country.

Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today!

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .

Apply Now

Refine Your Search

senior ai engineer digital & contact centre jobs

Senior AI Engineer - Digital & Contact Centre

Senior Network Engineer - WIFI

Network Engineer

Senior AI Solutions Engineer

Amazon Connect Developers

Senior Network Engineer - Security

Strategic Enterprise Solutions Consultant

Senior Systems Officer

Senior Engineer - Hybrid Compute

Senior Engineer Anaplan

Senior Solution Engineer | Service Cloud

Product Manager Assessment

Principal Security Analyst

Salesforce Technical Lead

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