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Office Administrator

Need2Heal
Coburg North VIC

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Job Details

Part-time
$35 - $40 an hour

Benefits

Work from home

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Communication skills
Time management

Full Job Description

Administration & Scheduling Coordinator

Location: Coburg North / Work From Home Hybrid
Hours: Approximately 5 hours per day (Monday to Friday)
Employment Type: Part-Time

About Need2Heal

Need2Heal is a growing nurse-led organisation providing Hospital in the Home (HITH), community nursing, NDIS, Support at Home, and private nursing services throughout Melbourne. We are passionate about delivering high-quality, patient-centred care and are seeking an organised and proactive Administration & Scheduling Coordinator to support our expanding team.

About the Role

We are looking for a highly organised and customer-focused administrator to assist with the day-to-day coordination of our nursing and support services.

This role offers a flexible hybrid working arrangement, with a combination of work-from-home and office-based work from our Coburg North office.

The successful candidate will play a key role in ensuring the smooth operation of our services by coordinating schedules, communicating with clients and families, managing emails, and supporting payroll and invoicing processes.

Key Responsibilities

Manage and respond to incoming emails in a professional and timely manner
Liaise with clients, families, hospitals, support coordinators and healthcare professionals
Schedule and coordinate nursing and support worker visits
Manage staff rosters and make adjustments to accommodate changes in client needs
Enter and maintain accurate client and employee information within company systems
Assist with payroll processing and timesheet management
Prepare and process invoices
Follow up outstanding invoices and payments as required
Support onboarding of new clients and staff
Maintain accurate records and documentation
Provide general administrative support to the Directors and clinical team

About You

To be successful in this role, you will have:

Previous administration, scheduling or customer service experience
Strong organisational and time management skills
Excellent verbal and written communication skills
Ability to prioritise tasks and manage competing demands
High level of attention to detail
Proficiency in Microsoft Office (Outlook, Word, Excel)
Ability to work independently and use initiative
Professional and compassionate approach when dealing with clients and families
Experience in healthcare, community services, NDIS, aged care or nursing services will be highly regarded

What We Offer

Flexible hybrid work arrangement
Approximately 5 hours per day, Monday to Friday
Supportive and friendly team environment
Opportunity to work within a growing healthcare organisation
Meaningful work that makes a difference in people's lives
Ongoing training and support

If you are organised, proactive and enjoy helping people, we would love to hear from you.

Pay: $35.00 – $40.00 per hour

Work Location: In person

Quick Apply

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