In-Demand Concierge supervisor Jobs

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- Full-time
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Quick Apply
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Concierge Supervisor

DAB-Jones Lang LaSalle (NSW) Pty Ltd -
Sydney NSW

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Job Details

Full-time

Qualifications

Jira
Slack
Confluence
AI

Full Job Description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Role

This is a JLL role contracted to Atlassian, where you will work as part of the JLL Work Dynamics team to deliver exceptional workplace experiences for the Atlassian account.

Atlassian is one of the world's leading technology companies, and they take Workplace Experience seriously. We're looking for a Concierge Supervisor to own the planning and delivery of Team Gatherings and Office Events across Atlassian’s Headquarters in the Sydney CBD and the upcoming Atlassian Central.

You'll set the standard for front-of-house service, manage vendor relationships, and coordinate with stakeholders across all levels of the business - this is hands-on, visible work. You'll use feedback and data to continuously improve what we deliver, and you'll have the autonomy to shape how events and gatherings come to life.

Key Responsibilities

Own the planning and delivery of Team Gatherings and Office Events across all Sydney CBD locations and the upcoming Atlassian Central
Act as the primary point of contact and "face" of Atlassian, ensuring exceptional arrival and departure experiences.
Manage vendor relationships, supporting invoicing and ensuring high service levels are maintained
Coordinate with stakeholders across all business levels to align event goals and execution
Utilize data and feedback to provide insights, report on trends, and continuously improve service delivery
Maintain accurate visitor records and ensure event spaces are properly set and managed
Communicate effectively using Atlassian internal tools (Jira, Confluence, Slack) and in-person interactions
Support the Concierge Site Lead and Facilities teams to meet client objectives and operational goals

What you’ll bring?

3–5 years in a supervisory role within hospitality, hotels, events, or experience services
A strong pride in service delivery, high personal standards, and the ability to communicate with confidence across all levels of the business
A detail-oriented and proactive approach, with a genuine passion for bringing hospitality-grade service to a corporate environment

What You Can Expect From Us

At JLL, we see a Brighter Way forward. You’ll join an entrepreneurial, inclusive culture that celebrates difference and rewards ambition. As a global leader recognized among the World’s Most Ethical Companies, we provide the platform, training, and career progression to help you unleash your full potential.

Ready to redefine Workplace Experience? Apply today REQ514450.

Location:

On-site –Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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