JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this opportunity involves:
We're seeking an exceptional hospitality professional to deliver world-class conference centre management and concierge services for Atlassian's Sydney office. This client-facing role requires outstanding communication skills across all levels, combining service excellence with a passion for creating memorable workplace experiences that reflect JLL and Atlassian's values and culture.
Oversee daily conference centre operations including meetings, events and catering
Develop and expand Concierge Services while improving systems and processes
Deliver hotel-style arrival experiences with warm, professional service
Manage high volumes of meeting bookings, events and Jira tickets
Provide registration support, access passes and visitor management
Handle mail, packages, couriers and customer service enquiries
Coordinate food and beverage services and support large-scale events
Support Site Management, IT, Catering and Facilities Teams as emergency coordinator
Sounds like you? This is what we are looking for:
Seeking a client-focused hospitality leader who delivers exceptional client experiences with energy and professionalism. We need a self-motivated problem-solver who excels at strategic problem-solving and delivering exceptional results in fast-paced environments.
Solid Supervisory or Management experience in hospitality, events, meeting planning, and/or knowledge of the hospitality industry
Proven stakeholder engagement at all levels with exceptional client service focus
Strong problem-solving with capacity to handle ambiguity and implement strategic solutions
Excellent communication and organisational skills; G-Suite, Confluence, Jira, Coupa proficiency desirable
Bachelor's degree preferred with resilience and adaptability in high-pressure environments
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
Appy today and quote ECREQ514450.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
