In-Demand Logistics officer newcastle, nsw Jobs in Williamtown, Nsw

Senior Customer Service Officer
Crown Lands and Public Spaces —Newcastle NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Communication skills
- Time management
11d
Administration Assistant
Jet Aviation —Williamtown NSW
- $70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Digital Service Representative - Hunter Region
Department of Customer Service —Newcastle NSW
- $34.22 an hour
- Full-time
- Employee assistance program
6d
Guest Service Agent Nelson Bay | Careers | at Hotel Group
at Hotel Group —Port Stephens NSW
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Retail Store Manager
WALLSEND SHIV PTY LTD —Newcastle NSW
- From $79,550 a year
- Full-time
- Management
- Sales
- Merchandising
Quick Apply
Team Member
EG Australia —Raymond Terrace NSW
- $36.85 an hour
- Weekend availability
- Customer service
- POS
- Parental leave
- Fuel discount
5d
Buyer
OSS MARITIME GROUP —Sandgate NSW
- $60,000 - $70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick Apply
Administration Officer
Eirecon Constructions —Carrington NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
10d
Storeperson
Motion Asia Pacific Services Pty Ltd —Thornton NSW
- Full-time
- Forklift
- Warehouse experience
- Parental leave
- Employee assistance program
Quick Apply
Warehouse Packer
Hunter Industrial Supplies —Beresfield NSW
- $28.50 - $31.00 an hour
- Full-time
- Warehouse
- Computer skills
- In-person
- Profit sharing
- On-the-job training
Quick Apply
Property Viewer
DOMU Co Australia Pty Ltd —Newcastle NSW
- $70 - $130 an hour
- In-person
Quick Apply
Community Service Administration Assistant, Newcastle Community Corrections
NSW Department of Communities and Justice —Newcastle NSW
- $87,199 - $95,482 a year
- Full-time
- Employee assistance program
7d
Client Service Officer
NSW Department of Communities and Justice —Newcastle West NSW
- $82,533 - $95,482 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
10d
Site Supervisor - Port Stephens, Hunter Valley, Central Coast
Ingenia Communities —Port Stephens NSW
- Management
- Supervising experience
- Recruiting
- Parental leave
Courier
FedEx AMEA —Carrington NSW
- Full-time
- Paid training
- Annual leave
Operational Support Officer
iCare External —Newcastle NSW
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Gym membership
5d
Retail Manager - Store Manager (Fuel Station and Convenience Store)
Shree Krishna Holdings Pty. Ltd. —Wallsend NSW
- $80,000 a year
- Full-time
- Food service experience
- POS
- Organisational skills
Quick Apply
Customer Service - Newcastle
Tasty Fresh Food Co —Newcastle NSW
- $30.90 - $38.62 an hour
- Full-time
- Customer service
- Warehouse
- Employee discount
Quick Apply
Retail Assistant - Hamilton (NSW)
ALDI Stores —Hamilton NSW
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
Transport Scheduler
Cleanaway —Newcastle NSW
- Full-time

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Senior Customer Service Officer

Crown Lands and Public Spaces -
Newcastle NSW

Apply Now

Job Details

Full-time
$102,936 - $113,579 a year
11 days ago

Qualifications

Knowledge management
Customer service
Records management
Communication skills
Time management

Full Job Description

Crown Lands and Public Spaces

Reference number

551608

Occupation

Technical Customer Service, Land Administration

Work type

Full-Time

Location

Newcastle, Hunter & Region, Dubbo, Wollongong & The South Coast

Salary Information

Clerk Grade 5/6

Closing date

19 August 2026 at 11:55pm

Shape Better Experiences for Communities Across NSW

Senior Customer Service Officer
Temporary Full Time Opportunity up to 30 June 2028
Office location – Newcastle/Nowra/Dubbo.
Salary ranges from $102,936 - $113,579 plus super

We are seeking an experienced and highly motivated Senior Customer Service Officer to play a pivotal role in delivering exceptional customer experiences, driving service improvements, and supporting the effective administration of Crown Land matters. This role is crucial in supporting business improvement initiatives and managing key partnerships to support customer service in Crown Lands.

This is an exciting opportunity for a customer-focused professional who thrives in a fast-paced environment, enjoys tackling complex issues, and can confidently balance multiple priorities while maintaining a high standard of service delivery.

The Role

As a Senior Customer Service Officer, you will be the trusted point of contact for complex enquiries, providing expert advice, building strong stakeholder relationships, and ensuring timely and accurate service delivery.

You'll bring a proactive mindset, strong initiative, and the ability to work independently while contributing to a collaborative, customer-centric team environment.

What You'll Be Doing

Deliver high-quality customer service and administration activities, ensuring objectives, targets, and service standards are achieved.
Provide timely, accurate, and practical advice to management, stakeholders, and customers.
Investigate and resolve enquiries by drawing on legislation, policies, procedures, and operational knowledge.
Prepare and maintain briefs, records, correspondence, reports, and databases with a high level of accuracy.
Build positive working relationships with internal teams, external customers, and partners.
Maintain and share knowledge across the team, contributing to knowledge management and capability development initiatives.
Identify opportunities to improve processes, systems, and customer service outcomes through business improvement initiatives.
Escalate complex or sensitive matters where appropriate and contribute to effective issue resolution.
Provide administrative and operational support across a broad range of customer service activities.

For more information, please visit the Role Description: Senior Customer Service Officer

About You

We're looking for someone who has:

Extensive experience in customer service, stakeholder engagement, or service delivery environments.
Strong communication skills with the ability to engage confidently with a diverse range of stakeholders.
Proven ability to analyse information, solve problems, and make sound recommendations.
Demonstrated experience managing competing priorities and deadlines in a high-volume environment.
Strong organisational and time management skills.
The ability to work independently while contributing positively to team outcomes.
Experience maintaining records, managing information, and working across multiple systems and databases.
A proactive approach to identifying improvements and implementing practical solutions.
Resilience, adaptability, and a customer-first mindset.

Why Join Us?

This is an opportunity to help shape the future of customer experience across Crown Lands.

You'll join a team committed to service excellence, innovation and continuous improvement while working on initiatives that make a real difference to communities, customers and stakeholders across New South Wales.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11:55pm, Wednesday 19th August 2026

Should you require further information about the role please contact Shona Smith via [email protected]

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process (including an alternate format of the application form), ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via [email protected] or (0 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career Pathways team for a yarn.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. This role is subject to standard pre-employment checks, including a criminal record check.

Apply Now

Refine Your Search

logistics officer newcastle, nsw jobs in williamtown, nsw

Senior Customer Service Officer

Administration Assistant

Digital Service Representative - Hunter Region

Guest Service Agent Nelson Bay | Careers | at Hotel Group

Retail Store Manager

Team Member

Buyer

Administration Officer

Storeperson

Warehouse Packer

Property Viewer

Community Service Administration Assistant, Newcastle Community Corrections

Client Service Officer

Site Supervisor - Port Stephens, Hunter Valley, Central Coast

Courier

Operational Support Officer

Retail Manager - Store Manager (Fuel Station and Convenience Store)

Customer Service - Newcastle

Retail Assistant - Hamilton (NSW)

Transport Scheduler

I want to receive the latest job alert for logistics officer newcastle, nsw in williamtown, nsw

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