In-Demand It support officer Jobs in Townsville Qld

IT Support Officer
NQ Cowboys Limited —New Townsville City QLD
- Full-time
- Hospitality
- Customer service
- Administrative experience
Quick Apply
7d
Administration Support Officer - Aged Care at Home
Ozcare —New Townsville City QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee assistance program
Aviation Protection Officer - Townsville Airport
Trident Services Australia —New Townsville City QLD
- Rotating roster
- Customer service
- No experience needed
- Free parking
Quick Apply
Administration Officer
BlueCare —New Townsville City QLD
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
Administration Assistant
Enabling Pathways —New Townsville City QLD
- Full-time
- Microsoft Office
- Administrative experience
- Experience working with children
- Employee assistance program
Retail Security Officer
Myer —New Townsville City QLD
- Part-time
- Customer service
Field Testing Officer - Bunzl Safety & Lifting Townsville
Bunzl —New Townsville City QLD
- Overtime
- Human resources
- Manufacturing
- Communication skills
- Profit sharing
- Health insurance
General Practitioner
Serco Plc —New Townsville City QLD
- Part-time
- No degree
- Free parking
- Employee assistance program
Communications Operator (Triple Zero Call Taker & Police Dispatcher)
Queensland Government —New Townsville City QLD
- Weekend availability
- Typing
- Communication skills
2d
Project Support Officer
Queensland Government —New Townsville City QLD
- Communication skills
- Annual leave
- Employee assistance program
8d
Officer - Product Control
Glencore —New Townsville City QLD
- Full-time
- Microsoft Excel
- Management
- Maintenance
- Health insurance
Activities Officer - Residential Care
Ozcare —New Townsville City QLD
- $33.23 an hour
- Part-time
- First Aid Certification
- Computer skills
- Health insurance
- Annual leave
2027 Apprentice Program Townsville - Communications and Control
Powerlink Queensland —Bohle QLD
- $80,509 - $92,082 a year
- Overtime
- Engineering
- Senior Secondary Certificate of Education
- First Aid Certification
- On-the-job training
Career Medical Officer
Mater Group —New Townsville City QLD
- $220,000 a year
- Full-time
- ICU experience
- Health insurance
- Employee assistance program
Airfield Operator
Downer Group —New Townsville City QLD
- Contract
- Employee assistance program
Senior Medical Officer (Rural Generalist)
Queensland Government —New Townsville City QLD
- Temporary
- Research
- Annual leave
Administration Officer
Queensland Government —New Townsville City QLD
- Overtime
6h
Senior Postal Delivery Officer
Australia Post —Thuringowa Central QLD
- Full-time
2d
Cultural Liaison Officer Identified
Queensland Government —New Townsville City QLD
- Temporary
6d
Veterinary Associate - Greencross Fairfield
Greencross Vets —Idalia QLD
- Full-time
- Employee assistance program
Quick Apply

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IT Support Officer

NQ Cowboys Limited
New Townsville City QLD

Quick Apply

Job Details

Permanent | Full-time
7 days ago

Benefits

Employee rewards program

Qualifications

Hospitality
Customer service
Administrative experience
IT support
POS
Communication skills
Information Technology

Full Job Description

About the Cowboys Group the NQ Toyota Cowboys Group of companies are a cornerstone of the North Queensland community and a major contributor to the regional economy for over 30 years. We enjoy the largest geographical footprint in the National Rugby League and are committed to excellence both on and off the field.

About the Role

Are you the person everyone calls when the Wi-Fi drops out, the printer stops working, or technology just isn't playing nice?

As our IT Support Officer, you'll be the go-to tech problem solver across Cowboys Leagues Club and the Licensed Venues of the NQ Cowboys Group. You'll play a vital role in keeping our people connected, our systems running smoothly, and our technology evolving to support exceptional experiences for our members, guests, and employees.

This is a role for someone who loves variety. One day you might be setting up new devices, supporting venue technology, and helping staff resolve technical issues. The next, you'll be assisting with cybersecurity initiatives, implementing new systems, or contributing to exciting technology projects across the Group.

What you'll be doing Be the Tech Hero

Provide Level 1 and 2 IT support across Cowboys Leagues Club and Licensed Venues.
Troubleshoot and resolve hardware, software, network, and application issues.
Deliver outstanding customer service through both in-person and remote support.
Prioritise support requests based on operational impact and business needs.

Keep Our Technology Running

Assist with the implementation, maintenance, and monitoring of network and server infrastructure.
Support business-critical systems including Microsoft 365, operational applications, and venue technology platforms.
Maintain accurate technical documentation, asset registers, and support records.

Support Venue Operations

Assist with hospitality technology, Point of Sale (POS) systems, payment platforms, and other operational technologies.
Work closely with venue teams to ensure systems remain reliable and available when they are needed most.
Liaise with external vendors and service providers to help coordinate support and system improvements.

Be Part of What's Next

Contribute to technology projects and system upgrades.
Support cybersecurity initiatives and employee awareness programs.
Identify opportunities to improve efficiencies and deliver better technology outcomes.
Help create guides, knowledge articles, and training materials that empower our teams.

What Success Looks Like

Love helping people and building positive relationships.
Enjoys solving problems and finding practical solutions.
Takes ownership and follows tasks through to completion.
Is organised, reliable, and proactive.
Embraces change and enjoy learning new technologies.
Can work independently while also being a strong team player.

What we're looking for

Experience in IT support, service desk, or a related technology role.
Knowledge of Microsoft Windows and Microsoft 365 environments.
Understanding of device support, user administration, networking fundamentals, and troubleshooting principles.
Strong communication and customer service skills.
A willingness to learn, adapt, and grow within a dynamic technology environment.
Qualifications or studies in Information Technology or a related field. Desirable
Experience supporting hospitality, gaming, or venue-based systems.
Exposure to cybersecurity, cloud services, networking, or infrastructure technologies.

Why Join NQ Cowboys?

Opportunity to be part of one of North Queensland's leading hospitality venues
Supportive team environment and ongoing training and development opportunities
Staff Loyalty & Rewards Program | Including discounts on food, drinks, and merchandise

If you're curious, customer-focused, enjoy solving problems, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you.

For a confidential discussion about this role or any other potential opportunities here at the NQ Cowboys please contact our Recruitment team at [email protected]

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

it support officer jobs in townsville qld

IT Support Officer

Administration Support Officer - Aged Care at Home

Aviation Protection Officer - Townsville Airport

Administration Officer

Administration Assistant

Retail Security Officer

Field Testing Officer - Bunzl Safety & Lifting Townsville

General Practitioner

Communications Operator (Triple Zero Call Taker & Police Dispatcher)

Project Support Officer

Officer - Product Control

Activities Officer - Residential Care

2027 Apprentice Program Townsville - Communications and Control

Career Medical Officer

Airfield Operator

Senior Medical Officer (Rural Generalist)

Administration Officer

Senior Postal Delivery Officer

Cultural Liaison Officer Identified

Veterinary Associate - Greencross Fairfield

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