In-Demand Customer relations lead Jobs in Toowong Qld

Customer Relations Lead
FLSmidth, Inc. —Brisbane QLD
- Full-time
- Customer service
- Analysis skills
- Leadership
- Work from home
- Employee assistance program
HR Specialist, Contracts Management - APAC
Remote —Brisbane QLD
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Employee Relations Specialist
Queensland Government —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
12d
People and Culture Advisor
CV Services Group —Hendra QLD
- Full-time
- Administrative experience
- Communication skills
- Free food
Senior HR Lifecycle Specialist, Employee Relations and Transitions - APAC (HRBP)
Remote —Brisbane QLD
- $46,500 - $117,750 a year
- Remote
- Conflict management
- AI
- Negotiation
- Annual leave
- Work from home
12h
Senior Administration Officer
Queensland Government —Brisbane QLD
- Customer service
- Microsoft Office
- Administrative experience
8d
Customer Service Supervisor
Your Solution Compounding Pharmacy Pty Ltd —Brendale QLD
- Full-time
- Customer service
- In-person
Quick Apply
Account Manager - Internal
Reapit ANZ —Milton QLD
- Salesforce
- Communication skills
- Time management
Quick Apply
Senior P&C Business Partner
National Heavy Vehicle Regulator —Brisbane QLD
- $152,511.56 a year
- Full-time
- Human resources
- Leadership
- Work from home
- Employee assistance program
Senior HR Advisor
Healius Corp. —Brisbane QLD
- Full-time
- Management
- Recruiting
- Health insurance
Project Financial Accountant
Accenture —Brisbane QLD
- Full-time
Food Services Supervisor
Queensland Government —Brisbane QLD
- Customer service
- Microsoft Office
- Food service experience
Senior Remediation Services Advisor
Veolia Environmental Services —Rocklea QLD
- Full-time
- Hybrid work
- Management
- No degree
- Leadership
- Fuel card
- Parental leave
People and Culture Business Partner
Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited —Murarrie QLD
- $110,937 a year
- Full-time
- Bachelor's degree
- Psychology
- Human resources
Quick Apply
14d
Restaurant Manager
Subway —Enoggera QLD
- Management
- Supervising experience
Quick Apply
Commercial Manager-Projects
DSV —Port of Brisbane QLD
- Full-time
Senior Integration Consultant, Platforms
Payrix Australia PTY Ltd —Eight Mile Plains QLD
- Full-time
- Sales
- Data analysis skills
- SQL
Quick Apply
19h
Principal Financial Accountant
Queensland Government —Brisbane QLD
- Leadership
1d
Duty Manager
Greenbank Services Club —Hillcrest QLD
- Weekend availability
- Management
- Leadership
4d
Principal Lawyer, Legal Services
Queensland Government —Brisbane QLD
7d

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Customer Relations Lead

FLSmidth, Inc. -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Work from home
Employee assistance program
Salary packaging

Qualifications

Customer service
Analysis skills
Customer relationship management
Leadership
Communication skills

Full Job Description

Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.

Purpose of the Role

The Customer Relations Lead plays a critical role in managing strategic customer relationships within the mining sector. This position is responsible for overseeing high-value commercial contracts, ensuring exceptional service delivery, and leading a team of Customer Relations Representatives.

The role acts as the key interface between the business and its customers, driving customer satisfaction, contract performance, and long-term partnership growth.

The Customer Service & Relations team manages customer orders, contracts, and day-to-day interactions, ensuring efficient service delivery and strong relationships. The team collaborates closely with Sales and Operations to support key mining customers and drive business performance specifically for the Pumps, Cyclones, Valves, Hose & Rubber product line.

Your responsibilities

Oversee the management of key clients associated with high-value and complex commercial contracts, ensuring strong relationship ownership and consistent service delivery
Operate in a senior leadership capacity, handling more complex customer matters, escalations, and strategic discussions
Exercise a higher level of authority in decision-making, including issue resolution, commercial outcomes, and driving process improvements
Lead and influence cross-functional stakeholders to deliver optimal outcomes for both the customer and the business
Take ownership of internal improvement initiatives, identifying opportunities to enhance processes, systems, and overall customer experience
Drive continuous improvement by embedding best practices across customer service and customer relations functions

What you bring

Proven experience in customer service or customer relationship management within the mining, industrial, or heavy industry sectors
Strong commercial acumen with experience managing contracts and negotiations
Demonstrated leadership experience managing and developing teams
Excellent stakeholder management and communication skills
Ability to manage complex customer environments and resolve high-level issues
Strong analytical and problem-solving capabilities
Relevant industry experience in mining or resources

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.

What we offer

Competitive remuneration package.
Work from home options available.
Flexible start and finish times.
Job security in a volatile market – FLSmidth has 140 years of successful operation within a global environment.
Development and training within a respected global OEM company.
Access to salary packaging options to allow you to maximise your after-tax income.
Employee Assistance Program for employees and immediate family.
Purchased annual leave options.
Involvement with community and charity initiatives.

Travel

Some travel is expected in this role. Volumes will vary based on the requirements of the role.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Candidates will be contacted by email. No recruiters and unsolicited agency referrals please.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

Apply Now

Refine Your Search

customer relations lead jobs in toowong qld

Customer Relations Lead

HR Specialist, Contracts Management - APAC

Employee Relations Specialist

People and Culture Advisor

Senior HR Lifecycle Specialist, Employee Relations and Transitions - APAC (HRBP)

Senior Administration Officer

Customer Service Supervisor

Account Manager - Internal

Senior P&C Business Partner

Senior HR Advisor

Project Financial Accountant

Food Services Supervisor

Senior Remediation Services Advisor

People and Culture Business Partner

Restaurant Manager

Commercial Manager-Projects

Senior Integration Consultant, Platforms

Principal Financial Accountant

Duty Manager

Principal Lawyer, Legal Services

I want to receive the latest job alert for customer relations lead in toowong qld

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