In-Demand Managed services Jobs in Parramatta Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
Customer Service Officer
Metcash —Northmead NSW
- Full-time
- Customer service
- Administrative experience
- Front desk
- Parental leave
Bookings & Community Centre Officer - Casual
Cumberland Council —Merrylands NSW
- $40.90 - $50.10 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Annual leave
11d
Head of Programs at The Padel Lounge
The Padel Lounge —Greenacre NSW
- Full-time
- Management
- Customer service
- Research
Quick Apply
4d
Operations Manager
Butterleaf —Sydney NSW
- $90,000 - $130,000 a year
- Full-time
- Hospitality
- Management
- In-person
Quick Apply
14d
Self-Managed & Community Care Partner
Bannister in Home Care —Surry Hills NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Management
- First Aid Certification
Quick Apply
System Administrator
Techmate AI Solutions —Sydney NSW
- $75,465.97 - $132,843.71 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
- Work from home
- Professional development assistance
Quick Apply
Project Manager
Greenstone Financial Services —Norwest NSW
- Temporary
- PMP
- AWS
- Financial services
- Travel reimbursement
- Free food
Quick Apply
11d
Venue Manager
Sandall + Co —Parramatta NSW
- $110,000 - $120,000 a year
- Customer service
- Restaurant management
- In-person
- Employee discount
Quick Apply
10d
Volunteer Talent Acquisition - Student Placements Specialist
Uniting NSW.ACT —Parramatta NSW
- Up to $18,550 a year
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Home Library Services Assistant
Cumberland Council —Merrylands NSW
- $34.33 - $42.05 an hour
- Part-time
- Remote
- Heavy lifting
- Customer service
- Senior Secondary Certificate of Education
- Health insurance
- Annual leave
2d
Health Information Officer
Ramsay Health Care —Westmead NSW
- $30.41 an hour
- Patient monitoring
- Communication skills
- Referral program
Quick Apply
Office Manager
MBA Accountants & Business Advisors Pty Ltd —Hurstville NSW
- $75,000 - $80,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Professional development assistance
Quick Apply
13d
Project Officer
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Construction experience
- Employee assistance program
5d
Project Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Employee assistance program
5d
Home Care Compliance Manager – Quality, Risk & Client Oversight
Elderly Home Care Solutions —Randwick NSW
- $120,000.00 - $167,111.60 a year
- Full-time
- Hybrid work
- Care plans
- Communication skills
- Work from home
Quick Apply
Lead Maintenance Coordinator
NSW Department of Communities and Justice —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Employee assistance program
5d
Business Development Manager (BDM) – IT Sales
Swift Computers Pty Ltd —Castle Hill NSW
- $60,000 - $110,000 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick Apply
IT Technician Traineeship
Techist —Girraween NSW
- From $800 a week
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick Apply
5d
Senior Client Delivery Manager
Optus —Macquarie Park NSW
- Organisational skills
- Leadership
- Parental leave
- Employee discount
3d

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

managed services jobs in parramatta nsw

Operations Manager - NDIS Service Provider

Customer Service Officer

Bookings & Community Centre Officer - Casual

Head of Programs at The Padel Lounge

Operations Manager

Self-Managed & Community Care Partner

System Administrator

Project Manager

Venue Manager

Volunteer Talent Acquisition - Student Placements Specialist

Home Library Services Assistant

Health Information Officer

Office Manager

Project Officer

Project Support Officer

Home Care Compliance Manager – Quality, Risk & Client Oversight

Lead Maintenance Coordinator

Business Development Manager (BDM) – IT Sales

IT Technician Traineeship

Senior Client Delivery Manager

I want to receive the latest job alert for managed services in parramatta nsw

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