In-Demand Service desk Jobs in North Lakes, Qld

Allied Health Intake & Customer Experience Officer
Hiya Health —Redcliffe QLD
- $32 - $34 an hour
- Full-time
- Customer service
- Office
- Administrative experience
- Employee discount
Quick Apply
yd. Northlakes - Retail Assistant, QLD
Retail Apparel Group —North Lakes QLD
- Customer service
yd. Northlakes - Retail Assistant, QLD
RAG —North Lakes QLD
- Customer service
BMA Village - Site Administrator
Compass Group Australia —Mango Hill QLD
- $81,878 a year
- Urgently hiring
- Hospitality
- Customer service
- Microsoft Office
- Free food
Desktop & Service Support Analyst
Auto & General Holdings —North Lakes QLD
- Customer service
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
8d
Commercial Cleaners - North Lakes QLD
Australian Green Clean —Mango Hill QLD
- Monday to Friday
- Customer service
- Communication skills
Motor Claims Team Leader
Auto & General Holdings —North Lakes QLD
- Temporary
- No degree
- Conflict management
- Financial services
- Parental leave
- Employee discount
Quick Apply
Employment Consultant
APM Employment Services —Caboolture QLD
- Full-time
- Sales
- Administrative experience
- Business development
- Parental leave
- Employee assistance program
Quick Apply
Commercial Cleaner
BAPS Cleaning Services Pty Ltd —Burpengary QLD
- $30 an hour
- Nights as needed
- In-person
Quick Apply
10d
Business Analyst
Auto & General Holdings —North Lakes QLD
- Management
- Communication skills
- Parental leave
- Gym membership
Quick Apply
2d
RTO Administration Officer (Licenced Trades) - Banyo QLD
IntoWork —Banyo QLD
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
Area Manager
SIXT Australia —Burpengary QLD
- Contract
- Leadership
- Employee discount
- Gym membership
Quick Apply
6d
Receptionist Extraordinaire
Your Solution Compounding Pharmacy Pty Ltd —Brendale QLD
- $60,000 - $65,000 a year
- Full-time
- Customer service
- Administrative experience
- Front desk
- Employee discount
Quick Apply
Retail Planogram Merchandiser - Ashgrove - QLD
CROSSMARK Australia —Ashgrove QLD
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
10d
Receptionist
For Health Group —Keperra QLD
- Customer service
- Communication skills
12d
Relief Administrative Assistant - Coronis Group
Coronis —Lutwyche QLD
- Full-time
- Customer service
- Administrative experience
Customer Relations Manager
Taipan Pty Ltd —Caboolture QLD
- Full-time
- Customer service
- Communication skills
- Fuel card
- Employee assistance program
Quick Apply
ATS Service Desk Team Lead - APAC
Applied Medical —Geebung QLD
- Full-time
- Management
- Software troubleshooting
- Research
- Employee assistance program
2d
Venue Manager
Surfers Brewery —Geebung QLD
- From $80,000 a year
- Full-time
- Management
- POS
- In-person
- Parental leave
- Employee discount
Quick Apply
Experienced Veterinary Nurse
VetPartners —Burpengary QLD
- Nursing
- Patient care
- Nursing
- Employee discount
Quick Apply

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Allied Health Intake & Customer Experience Officer

Hiya Health
Redcliffe QLD

Quick Apply

Job Details

Permanent | Full-time
$32 - $34 an hour

Benefits

Employee discount

Qualifications

Customer service
Call center experience
Intake
Slack
Administrative experience
Blue Card
HubSpot
Communication skills
Medical receptionist

Full Job Description

Hiya Health is a leading multidisciplinary health provider in South East Queensland, dedicated to delivering exceptional patient care through evidence-based practices. With ten state-of-the-art clinics, we offer services ranging from Physiotherapy and Exercise Physiology to Occupational Therapy and Dietetics.

At Hiya Health, we are committed to supporting your best life by enhancing your ability to function. Our integrated, multidisciplinary approach to care provides a comprehensive path to improved health and well-being.

About the Role

Hiya Health is seeking a full-time Allied Health Customer Experience & Intake Officer to join our team based in Redcliffe on the esplanade. If you thrive in a fast-paced environment and are passionate about making every client feel valued and cared for, we want you on our team!

This role is primarily office-based, focusing on calls, managing overflow tasks and administrative engagement for new clients and contacts. You will be a vital support for our team across all clinics, ensuring smooth administrative operations. While the majority of your time will be spent on answering calls, administrative support and client engagement, you may be required to provide front-desk, customer-facing support to the Redcliffe clinic during leave.

Roster

The working hours for this role are 10:00 am – 6:00 pm.

Embark on a rewarding journey where your enthusiasm and dedication create lasting impressions and meaningful connections from the first point of contact, right through until they have met their treatment goals and beyond. Your role encompasses providing friendly, accurate and timely information about our services, guiding our clients through navigating various funding models, and being a friendly, engaging voice at the end of a phone.

Duties & Responsibilities

Managing customer enquiries promptly and comprehensively (both via phone, email, online and SMS) in a fast-paced environment.
Managing customer appointments/enquiries (booking, confirming and modifying) and general enquiries.
Optimising and managing external communication in a timely and efficient manner, including EPC Referrals, DVA, WorkCover referrals, invoicing and accounts, NDIS plans, Service Agreements, and reports.
Assisting clinics with diary management.

About You

Exceptional communication skills: You are naturally friendly and engaging.
Customer service & Admin experience: Prior administrative experience is essential.
Call center experience: Prior experience in a call center environment, preferably within the health industry, is highly desirable.
Clearance requirements: Ability to obtain a Blue Card, NDIS Worker Screening ID (Yellow Card), and Police Check (essential).
Industry experience: Experience in medical reception, NDIS, and other funding models (highly desirable).
Systems experience: Experience in using client management systems, email, Splose, Slack and HubSpot (highly desirable).
Relationship Management (highly desirable)
Working rights: Be located in Australia and have the right to work in Australia.

We look forward to receiving your application!

Next Steps. Just click apply! If you would like further information, please contact Karen Hall via email: [email protected]

Pay: $32.00 – $34.00 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

service desk jobs in north lakes, qld

Allied Health Intake & Customer Experience Officer

yd. Northlakes - Retail Assistant, QLD

yd. Northlakes - Retail Assistant, QLD

BMA Village - Site Administrator

Desktop & Service Support Analyst

Commercial Cleaners - North Lakes QLD

Motor Claims Team Leader

Employment Consultant

Commercial Cleaner

Business Analyst

RTO Administration Officer (Licenced Trades) - Banyo QLD

Area Manager

Receptionist Extraordinaire

Retail Planogram Merchandiser - Ashgrove - QLD

Receptionist

Relief Administrative Assistant - Coronis Group

Customer Relations Manager

ATS Service Desk Team Lead - APAC

Venue Manager

Experienced Veterinary Nurse

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