In-Demand Customer service administrator Jobs in Melbourne, Vic

Office Administration Assistant
Clinic Maintenance Pty Ltd —Braeside VIC
- $52,880.00 - $59,880.70 a year
- Full-time
- Management
- Customer service
- Clinic
Quick Apply
Administrator & Delivery Driver All Rounder - Victoria 3071
Ezychargers Pty Ltd —Thornbury VIC
- $58,240 - $66,560 a year
- Full-time
- Administrative experience
- Data entry
- Computer skills
- Relocation assistance
Quick Apply
12d
Contract Administrator
JDB Group Pty Ltd —Melbourne VIC
- Up to $85,000 a year
- Full-time
- Analysis skills
- No degree
- Computer skills
- Employee discount
Quick Apply
13d
Program or Project Administrator
TALKING RUBBISH WASTE MANAGEMENT PTY LTD —Thomastown VIC
- $90,000 - $95,000 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
2d
Insurance & Claims Consultant
Link Group —Docklands VIC
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
Office Admin/Receptionist
Melbourne Eurotech —Keilor East VIC
- $26 - $35 an hour
- Administrative experience
- Front desk
- Computer skills
Quick Apply
7d
Customer Support Officer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
10d
Office Administrator
Brandt Tractor —Sunshine VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
- Opportunities for advancement
Quick Apply
4d
Administrator
GREEN GLOBAL TYRE RECYCLING PTY LTD —Laverton North VIC
- From $26 an hour
- Part-time
- Management
- Customer service
- Computer skills
Quick Apply
6h
Administration Co-Ordinator
Aeralife —Northcote VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
- Employee discount
7d
Sales & Customer Service Administrator (12-Month Maternity Leave Contract)
Austab Labels Pty Ltd —Altona North VIC
- Up to $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Quick Apply
People Services Support
St Vincent's Health Australia —Melbourne VIC
- $70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
3d
Sales Office Administrator
Cakes by Sweethearts —Huntingdale VIC
- $30 - $35 an hour
- 12 hour shift
- Sales
- Customer service
- In-person
Quick Apply
Claims Consultant, AusSuper
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Administration Assistant
Goodstart Early Learning —Chadstone VIC
- Up to $39.34 an hour
- Part-time
- Customer service
- Experience working with children
- Travel reimbursement
- Parental leave
13d
Graduate Freight Administrator
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Office Administrator/Manager
Primate Garage Pty Ltd —Hoppers Crossing VIC
- $52,880 - $67,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick Apply
4h
Contact Centre Officer
SS&C Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Member Services Officer
Hostplus —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Systems Administrator
Dyson Group —Bundoora VIC
- Full-time
- Azure
- Microsoft Office
- Leadership
Quick Apply

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Office Administration Assistant

Clinic Maintenance Pty Ltd
Braeside VIC

Quick Apply

Job Details

Full-time
$52,880.00 - $59,880.70 a year

Qualifications

Management
Customer service
Bachelor's degree
Construction experience
Business
Communication skills

Full Job Description

About Clinic Maintenance

Clinic Maintenance is a Melbourne-based renovation and maintenance business delivering home renovation, commercial renovation, repair and maintenance services across Melbourne. The business promotes registered builders, detailed planning, transparent communication, strong workmanship and end-to-end project delivery across services such as bathroom renovations, kitchen renovations, full home renovations, commercial renovations, outdoor living spaces, garage conversions, laundry renovations and general maintenance.

About the Role

We are seeking a Management Consultant / Business Consultant to support the continued growth and operational maturity of Clinic Maintenance. The role will work closely with the business owner, project managers, trades, administration team and other stakeholders to review current operations and recommend practical improvements across sales, quoting, scheduling, project delivery, client communication, documentation, reporting and after-service support.

This role is suited to a structured business improvement professional who can analyse current workflows, identify operational gaps, prepare improvement recommendations and support the implementation of better systems, procedures and management controls across a growing project-based business.

Key Responsibilities

· Review current business operations across enquiry intake, site inspection, quoting, job scheduling, project delivery, client updates, invoicing, warranty and after-service support.

· Analyse existing workflows, job records, reports, client communication practices, templates, handover points and internal procedures.

· Identify business gaps, bottlenecks, duplicated work, risk areas and opportunities to improve efficiency, service consistency and customer experience.

· Develop recommendations to improve operating methods, work allocation, project visibility, internal accountability and resource utilisation.

· Prepare business improvement reports, workflow maps, procedure documents, implementation plans, role clarity recommendations and management updates.

· Assist with refining the end-to-end project management process from initial consultation through to final inspection and aftercare.

· Support improvements to quote follow-up, client communication standards, job tracking, scheduling, documentation and performance reporting.

· Review job roles, responsibilities and handover points between administration, project management, trades and management.

· Recommend improvements to systems, templates, checklists, dashboards and standard operating procedures.

· Assist with implementing approved recommendations, including revised procedures, team guidance, training materials and change support.

· Provide coaching and support to team members during process, system and operating model changes.

· Support management in improving scalability, profitability, control, customer satisfaction and overall business performance.

Skills and Experience

· Bachelor degree or higher in Business, Management, Commerce, Operations, Project Management or a related discipline.

· Experience in management consulting, business consulting, operations improvement, business transformation or organisational improvement.

· Strong ability to analyse workflows, business processes, operating models, role responsibilities and organisational structures.

· Experience preparing process maps, business cases, reports, procedures, implementation plans and business improvement documentation.

· Strong stakeholder engagement skills and the ability to work with business owners, project managers, administrators, trades and operational teams.

· Ability to convert business problems into clear, practical and commercially realistic recommendations.

· Strong written communication skills and confidence preparing professional reports and management documentation.

· Experience supporting change implementation across small to medium-sized businesses or project-based operations.

· Strong attention to detail, sound judgement and the ability to manage competing priorities.

Highly Regarded

· Experience in construction, renovations, property maintenance, trades, project services, field services or building-related operations.

· Experience improving quoting, scheduling, job management, CRM, project tracking or customer service workflows.

· Knowledge of residential renovation project lifecycles, including consultation, design, quoting, approvals, delivery, handover and aftercare.

· Experience using or improving job management systems, CRM platforms, project management tools, reporting dashboards or workflow automation.

· Experience developing standard operating procedures, checklists, forms, templates, role guides and team training materials.

About You

You are a practical and structured business improvement professional who understands how to make a growing business more efficient, consistent and scalable. You are comfortable working in a hands-on environment and can translate operational issues into clear business recommendations that can be implemented by real teams.

You can engage with both management and frontline teams, and you understand that effective consulting is not just about writing reports. It is about diagnosing problems, recommending workable solutions and helping the business adopt better ways of working.

Why Join Clinic Maintenance?

· Work with a growing Melbourne renovation and maintenance business.

· Help shape the operating model of a hands-on, customer-focused company.

· Contribute to real business improvement across sales, operations, project delivery, customer experience and reporting.

· Support a business that values communication, quality workmanship and practical project delivery.

· Opportunity to make a visible impact on how the business scales and performs.

How to Apply

Please submit your resume and a short cover letter outlining your experience in business improvement, operations consulting, workflow analysis, organisational change or project-based operational improvement.

Applications from candidates with experience in construction, renovations, property services, trades, field services or project-based businesses will be highly regarded.

Pay: $52,880.00 – $59,880.70 per year

Work Location: In person

Quick Apply

Refine Your Search

customer service administrator jobs in melbourne, vic

Office Administration Assistant

Administrator & Delivery Driver All Rounder - Victoria 3071

Contract Administrator

Program or Project Administrator

Insurance & Claims Consultant

Office Admin/Receptionist

Customer Support Officer

Office Administrator

Administrator

Administration Co-Ordinator

Sales & Customer Service Administrator (12-Month Maternity Leave Contract)

People Services Support

Sales Office Administrator

Claims Consultant, AusSuper

Administration Assistant

Graduate Freight Administrator

Office Administrator/Manager

Contact Centre Officer

Member Services Officer

Systems Administrator

I want to receive the latest job alert for customer service administrator in melbourne, vic

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