In-Demand Optimisation lead Jobs in Malvern, Vic

CRM Manager
Officeworks —Chadstone VIC
- Contract
- CRM software
- Analysis skills
- Leadership
- Employee assistance program
Senior Lead - Process & Optimisation (Change Enablement)
ANZ Banking Group —Melbourne VIC
- Full-time
- Communication skills
7d
Freelance B2B Marketing & Growth Manager – SAP & Digital Transformation
Lydian Global Business Services Pty Ltd —Box Hill VIC
- From $45 an hour
- Part-time
- Hybrid work
- CRM software
- Management
- AI
Quick Apply
6d
Supply Chain and Customer Service Lead
Boortmalt Australia —Southbank VIC
- $87,505 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Workforce Optimisation Lead
Kmart —Chadstone VIC
- Microsoft Excel
- Management
- Analysis skills
- Parental leave
Service Management Lead
Linfox —Essendon Fields VIC
- Full-time
- Management
- Administrative experience
- Parental leave
7d
Onboarding & Transfers Lead
ENGIE —Southbank VIC
- Contract
- Microsoft Excel
- SQL
- Analysis skills
Conversion Optimisation Manager
Accent Group —Cremorne VIC
- Full-time
- Office
- Analysis skills
- Agile
- Employee discount
Quick Apply
8d
Learning Experience Manager
BOUNCE —Glen Iris VIC
- Full-time
- Leadership
- Free parking
- Parental leave
Quick Apply
Digital Mission Lead
Vocus —Melbourne VIC
- Full-time
- Hybrid work
- Agile
- Leadership
- Communication skills
- Parental leave
- Fuel discount
Quick Apply
14d
Digital Marketing Specialist (Maternity Leave Cover)
SumaNurica —Melbourne VIC
- $80,000 - $105,000 a year
- Full-time
- Customer service
- Merchandising
- Organisational skills
- Employee discount
Quick Apply
8d
AD, Optimisation
Optus —Melbourne VIC
- AI
- Leadership
- Parental leave
6h
Service Delivery Manager
Compnow —Notting Hill VIC
- Contract
- Management
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick Apply
POS Application Lead
David Jones —Melbourne VIC
- Hybrid work
- Hospitality
- SQL
- Scripting
- Employee discount
Digital Optimisation Manager
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Analytics
- Parental leave
5d
Project Manager - BMS
Johnson Controls —Scoresby VIC
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Customer Implementation Manager
REXEL —Moorabbin VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick Apply
Manager - Technology Strategy and Transformation - Technology Consulting
EY —Melbourne VIC
- Recruiting
- Agile
- AI
- Parental leave
Fleet Manager
My Car Rentals —Richmond VIC
- $83,000 - $86,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick Apply
Business Development Manager
OSS MARITIME GROUP —Footscray VIC
- $75,000 - $95,000 a year
- Weekend availability
- Microsoft Office
- In-person
- Office experience
Quick Apply
2d

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CRM Manager

Officeworks -
Chadstone VIC

Apply Now

Job Details

Contract | Fixed term

Benefits

Employee assistance program

Qualifications

CRM software
Direct marketing
Analysis skills
Digital marketing
Adobe Marketing
Leadership
Communication skills
Marketing

Full Job Description

Title: CRM Manager

Location:
Chadstone, VIC, AU

#job-location.job-location-inline { display: inline; }
About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

We're looking for an experienced CRM Manager on a 12 month fixed term contract to lead the strategy, execution and optimisation of our customer relationship management program. This is an exciting opportunity to use data, technology and customer insights to create personalised, high-impact campaigns that grow customer value, increase retention and drive commercial outcomes.

Working closely with cross-functional teams across Marketing, Commercial, Digital and Analytics, you'll lead a high-performing CRM function while continuously evolving our customer communications, campaign performance and automation capabilities.

What You'll Be Doing

Develop and execute the CRM strategy and annual campaign roadmap aligned to business and marketing objectives.
Lead the end-to-end delivery of multi-channel CRM campaigns across email, app, web, direct mail and other customer touchpoints.
Drive customer segmentation, personalisation and lifecycle marketing to improve acquisition, retention, frequency and spend.
Analyse campaign performance and customer insights to optimise results through continuous testing and improvement.
Manage CRM budgets, agency partners and campaign delivery while ensuring privacy and compliance requirements are met.
Lead, coach and develop the CRM team while building strong relationships with stakeholders across the business.
About you

We’re seeking an experienced CRM and digital marketing leader with strong commercial acumen and a passion for customer lifecycle marketing.

10+ years’ experience in CRM, direct or digital marketing, including leadership of high-performing teams
Strong expertise in CRM strategy, customer lifecycle marketing, and data-driven campaign management
Hands-on experience with marketing automation and CRM platforms (Adobe Marketing Suite highly regarded)
Commercially minded with strong analytical capability and ability to translate insights into actionable strategies
Excellent stakeholder management, communication, and project delivery skills across multiple business functions
A proactive, collaborative leader who thrives in fast-paced, customer-focused environments

If you're passionate about creating meaningful customer experiences through data, technology and innovation, we'd love to hear from you.

Apply now and help us build smarter customer relationships that drive long-term growth.

#LI-MR1, #LI-HYBRID

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
Take advantage of outstanding learning and development programs to support your career growth
Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

Apply Now

Refine Your Search

optimisation lead jobs in malvern, vic

CRM Manager

Senior Lead - Process & Optimisation (Change Enablement)

Freelance B2B Marketing & Growth Manager – SAP & Digital Transformation

Supply Chain and Customer Service Lead

Workforce Optimisation Lead

Service Management Lead

Onboarding & Transfers Lead

Conversion Optimisation Manager

Learning Experience Manager

Digital Mission Lead

Digital Marketing Specialist (Maternity Leave Cover)

AD, Optimisation

Service Delivery Manager

POS Application Lead

Digital Optimisation Manager

Project Manager - BMS

Customer Implementation Manager

Manager - Technology Strategy and Transformation - Technology Consulting

Fleet Manager

Business Development Manager

I want to receive the latest job alert for optimisation lead in malvern, vic

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