The Senior Lead, Process & Optimisation OD&I (Change Enablement) leads the end-to-end change enablement required to embed process and service improvements across Organisation Design & Implementation. Working closely with the OD&I Process & Optimisation team, OD&I LT, practitioners, service owners and relevant T&C partner teams, this role helps prioritise, sequence, design and embed changes across the end-to-end OD&I service.
As a key member of the Process & Optimisation team, the ensures OD&I practitioners and relevant partner teams are ready, willing and able to adopt new ways of working through practical change planning, engagement, communications, training, documentation, feedback loops and adoption tracking.
The role plays a critical part in ensuring process and service improvements are designed with adoption in mind from the outset, embedded safely and consistently, and sustained through strong documentation, capability uplift, practitioner engagement and operational discipline.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Type: Permanent
Role Location: Melbourne, Sydney or Brisbane
Work Hours: Full time 40 hours/week
