In-Demand Senior patient services officer Jobs in Goodna, Qld

Senior Patient Services Officer
GenesisCare —Auchenflower QLD
- Full-time
- Patient monitoring
- Customer service
- Microsoft Office
- Parental leave
- Gym membership
9d
Senior Project Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
- Negotiation
9d
Senior Administration Officer
Queensland Government —Brisbane QLD
- Full-time
11d
Senior Medical Officer - Paediatrics
Queensland Government —Brisbane QLD
- Paediatrics
- Leadership
- Communication skills
- Employee assistance program
14d
Senior Multicultural Health Officer
Queensland Government —Brisbane QLD
- Temporary
8d
Senior Medical Officer (Rural Generalist) - Gatton, Laidley, Boonah, Esk
Queensland Government —Brisbane QLD
- Temporary
- Patient care
- Communication skills
- Employee assistance program
Resident Medical Officer
Queensland Government —Brisbane QLD
- Temporary
7d
Senior Medical Officer - Radiologist
Queensland Government —Brisbane QLD
- Medicine
- Research
- Communication skills
Operational Services Officer
Queensland Government —Brisbane QLD
- Cleaning
- Communication skills
- Employee assistance program
Senior Medical Officer - Minor Injury and Illness and Clinic
Queensland Government —Brisbane QLD
- Temporary
- Medicine
- Management
- Leadership
11d
Principal Project Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
- Negotiation
7d
Assistant Business Manager
Queensland Government —Brisbane QLD
10d
Principal House Officer
Queensland Government —Brisbane QLD
- Patient care
- Communication skills
- Employee assistance program
Senior Medical Officer
Queensland Government —Brisbane QLD
- Temporary
- Paediatrics
- Wellness program
1d
Allied Health - Workforce Development Officer
Queensland Government —Brisbane QLD
- Contract
- Leadership
- Communication skills
14d
Safeguarding Officer
Uniting Church in Australia Queensland Synod —Auchenflower QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Principal House Officer or Registrar or Senior Registrar - Beaudesert Hospital
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
7d
Senior Program Officer
Queensland Government —Brisbane QLD
- Temporary
- Wellness program
1d
Registrar/Senior Registrar (Fellow) - Queensland Lung Transplant Service
Queensland Government —Brisbane QLD
- Temporary
8d
Principal House Officer Mental Health
Queensland Government —Brisbane QLD
- Temporary

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Senior Patient Services Officer

GenesisCare -
Auchenflower QLD

Apply Now

Job Details

Full-time
9 days ago

Benefits

Parental leave
Gym membership
Transportation links
Insurance services

Qualifications

Patient monitoring
Customer service
Microsoft Office
Administrative experience
Supervising experience
Patient care
Medical billing
Organisational skills
Leadership
Communication skills
Medical receptionist
Medical administration

Full Job Description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to Join the Team?

Are you an experienced Medical Receptionist ready to take the next step into leadership, or an existing Team Leader looking for a new challenge?

GenesisCare is looking for a passionate Senior Patient Services Officer (Medical Receptionist) to join our supportive team at our Auchenflower (The Wesley) Clinic on a full-time, permanent basis.

This is more than a reception leadership role. You'll be at the heart of creating an exceptional patient experience, leading a dedicated Patient Services team while working alongside a multidisciplinary group of healthcare professionals who are committed to delivering world-class cancer care.

Located beside the beautiful Brisbane River, our Wesley clinic offers a supportive and collaborative workplace where your leadership will make a genuine difference to the lives of patients and their families every day.

Why you'll love working with us

At GenesisCare, we believe our people are our greatest asset. When you join us, you'll enjoy:

Monday to Friday roster supporting genuine work-life balance.
A collaborative and supportive team that values your ideas and invests in your development.
Ongoing professional development and career progression opportunities.
A modern clinic in a central Brisbane location, close to public transport, cafes and restaurants.
Exclusive employee benefits including discounted Bupa health insurance, Qantas Club membership, gym and swim memberships and 12 weeks paid parental leave.
Access to confidential wellbeing support for you and your family, including coaching, counselling, financial, legal and nutrition services.
The opportunity to build a meaningful career with one of Australia's leading cancer care providers.

About the role

You'll lead our Patient Services team while remaining hands-on in the day-to-day operation of the clinic. You'll foster a positive team culture, support continuous improvement, and ensure every patient receives compassionate, professional and seamless care from their first interaction with GenesisCare.

You will:

Lead, coach and support our Patient Services team to deliver an exceptional patient experience.
Create a positive, collaborative and high-performing team culture.
Drive service excellence by monitoring patient feedback and implementing improvements.
Support change initiatives and continuous improvement across the practice.
Develop and coach team members through ongoing feedback and performance support.
Build strong relationships with referring doctors, practice managers and external healthcare providers.
Assist patients with enquiries relating to Radiation Oncology billing, Medicare, the Medicare Safety Net and out-of-pocket costs.
Use reporting and clinic data to support operational improvements and service delivery.

About you

We're looking for someone who is passionate about people, thrives in a busy healthcare environment and enjoys leading by example.

You'll bring:

Experience leading or supervising a team, or the confidence and capability to step into your first leadership role.
Strong experience in medical administration or medical reception.
Outstanding customer service skills and a genuine commitment to patient-centred care.
Excellent communication and relationship-building skills.
Experience working with Medicare, DVA, private health funds and medical billing processes.
Strong organisational skills with the ability to manage competing priorities.
A collaborative, flexible and proactive approach to problem solving.
Experience using clinical administration systems together with Microsoft Office applications.

If you're looking for a rewarding leadership opportunity where you can support your team, make a positive impact on patients' lives and continue to grow your career, we'd love to hear from you.

About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose

GenesisCare is an Equal Opportunity Employer.

Apply Now

Refine Your Search

senior patient services officer jobs in goodna, qld

Senior Patient Services Officer

Senior Project Officer

Senior Administration Officer

Senior Medical Officer - Paediatrics

Senior Multicultural Health Officer

Senior Medical Officer (Rural Generalist) - Gatton, Laidley, Boonah, Esk

Resident Medical Officer

Senior Medical Officer - Radiologist

Operational Services Officer

Senior Medical Officer - Minor Injury and Illness and Clinic

Principal Project Officer

Assistant Business Manager

Principal House Officer

Senior Medical Officer

Allied Health - Workforce Development Officer

Safeguarding Officer

Principal House Officer or Registrar or Senior Registrar - Beaudesert Hospital

Senior Program Officer

Registrar/Senior Registrar (Fellow) - Queensland Lung Transplant Service

Principal House Officer Mental Health

I want to receive the latest job alert for senior patient services officer in goodna, qld

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