In-Demand Claims specialist Jobs in Fortitude Valley, Qld

Home Assessor
Auto & General Holdings —North Lakes QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Procurement Specialist
OSS MARITIME GROUP —Hemmant QLD
- $60,000 - $70,000 a year
- Full-time
- Microsoft Office
- In-person
- Office experience
Quick Apply
Desktop Home Assessor
Auto & General Holdings —North Lakes QLD
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Vacationer Program | SR&T | Forensic & Financial Crime
Deloitte —Brisbane QLD
- Analysis skills
- Business
- Internship
- Parental leave
Claims Consultant, REST
TAL —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Insurance Specialist
UnitingCare —Brisbane QLD
- Full-time
- Hybrid work
- Health insurance
- Parental leave
Investigations Coordinator
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Parental leave
8d
Technical Support Specialist (HVAC) | Trade Knowledge in an Office Role
Katz Recruitment —Brisbane QLD
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Office
- Microsoft Office
- HVAC
Quick Apply
11d
Administration Specialist
CPB Contractors —Brisbane QLD
- Full-time
- Data entry
- Communication skills
Customer Service Representative
Cover-More —Brisbane QLD
- $60,000 - $70,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Customer service
- Parental leave
Quick Apply
13d
APS6 TechOne Specialist
Aged Care Quality and Safety Commission —Brisbane QLD
- $99,784 - $112,571 a year
- Call employer
- Systems design
- AI
4d
ITSM Tool Specialist
Aged Care Quality and Safety Commission —Brisbane QLD
- $99,784 - $112,571 a year
- Call employer
- Management
- Computer Science
- Bachelor's degree
4d
Team Leader - Claim Specialists
Auto & General Holdings —North Lakes QLD
- Customer service
- Leadership
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Relationship Manager
Gallagher —Brisbane QLD
- Business development
- Communication skills
- Employee stock purchase plan
- Tuition reimbursement
14d
Legal and Settlements Specialist
Allianz —Brisbane QLD
- Full-time
- Hybrid work
- Financial services
- In-person
- Negotiation
Apprentice & RTO Administration Coordinator
Sigma Aerospace —Brisbane QLD
- Call employer
- Remote
- Administrative experience
- AI
- Communication skills
- Work from home
- Employee assistance program
Senior Associate - Workplace Law (open on location)
Avant —Brisbane QLD
- Full-time
- Management
- In-person
- Communication skills
- Employee assistance program
Daily Reconciliation Specialist (Accountant - IVF & Medicare Billing)
City Fertility —Newstead QLD
- Full-time
- Microsoft Excel
- In-person
- Communication skills
Quick Apply
Contract Administrator
Downer Group —Brisbane QLD
- Full-time
- Management
- Administrative experience
- Construction experience
Customer Service Officer - Medical
mlcoa —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply

I want to receive the latest job alert for claims specialist in fortitude valley, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

claims specialist jobs near fortitude valley, qld

Legal Secretary jobs in Brisbane QLD

Customer Service Representative jobs in Brisbane QLD

Technical Support Specialist jobs in Brisbane QLD

Contract Administrator jobs in Brisbane QLD

Audio Typist, Medical Secretary jobs in Melbourne Vic

Legal Aid Nsw jobs in Sydney Nsw

Legal Secretary jobs in Samford Qld

Legal Assistant jobs in Melbourne Vic

Legal Secretary jobs in Melbourne Vic

Legal Secretary jobs in Cranbourne Vic

Retail Store Manager jobs in Newcastle Nsw

Hospitality Services Manager jobs in Pakenham Vic

Restaurant Manager jobs in Sydney Nsw

Investigations Manager jobs in Greater Sydney Nsw

Investigations Manager jobs in Sydney Nsw

Manager Operations Facilities jobs in Sydney Nsw

Investigations Manager jobs in Queensland

No Experience Data Entry Work From Home jobs in Sydney Nsw

No Experience, Work From Home jobs in Greater Adelaide Sa

Procurement jobs in Melbourne Vic

Home Assessor

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Employee discount
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Renovation
Organisational skills
Construction estimating
Time management

Full Job Description

The role

Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

You will work closely with Auto & General’s panel of restorers & suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price.

What you’ll be doing

Assess the damage

Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation, apply the Product Disclosure Statement (PDS) for appropriate levels of cover, and provide justified decision recommendations aligned with regulatory frameworks.
Identify and manage claim risks and prepare suitable contingencies, ensuring site safety and correctly authorising emergency (make safe) work.
Handle complaints & identify vulnerable/high care customers; effectively understanding and managing any potential impacts of decisions and providing timely escalation where required.

Scope the damage

Produce detailed damage scope and cost documentation and review it against supplier quotes.
Leverage an advanced level of technical knowledge and consistently demonstrate an understanding of Escape of Liquid and Fire insured events, engaging specialists and industry experts as required.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.

Negotiate outcomes

Negotiate with repairers and customers to determine sustainable and competitive repair costs, including managing scope and cost variations and challenging line items and repair methodology.
Make approval decisions regarding work commencement, contents, temporary accommodation, and cash settlements.
Project manage repairs to ensure adherence to agreed cost, time, and quality standards, conducting virtual inspections and liaising with suppliers.
Identify and detail repair defects, manage rectifications, and escalate to relevant teams when appropriate as well as identifying and reporting service breaches.
Review and approve repair invoices for payment at negotiated milestones or on completion of repairs.

Qualifications & Experience

Residential building/renovation & extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of work.
Demonstrated communication, negotiation & conflict resolution handling ability, along with exceptional time management & organisational skills.
Proven experience in building effective business relationships with all stakeholders.
Insurance experience is preferred.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

claims specialist jobs in fortitude valley, qld

Home Assessor

Procurement Specialist

Desktop Home Assessor

Vacationer Program | SR&T | Forensic & Financial Crime

Claims Consultant, REST

Insurance Specialist

Investigations Coordinator

Technical Support Specialist (HVAC) | Trade Knowledge in an Office Role

Administration Specialist

Customer Service Representative

APS6 TechOne Specialist

ITSM Tool Specialist

Team Leader - Claim Specialists

Relationship Manager

Legal and Settlements Specialist

Apprentice & RTO Administration Coordinator

Senior Associate - Workplace Law (open on location)

Daily Reconciliation Specialist (Accountant - IVF & Medicare Billing)

Contract Administrator

Customer Service Officer - Medical

I want to receive the latest job alert for claims specialist in fortitude valley, qld

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected