- Answer technical enquiries
- Assist with product troubleshooting
- Coordinate warranty claims
Technical Support Specialist (HVAC) | Brisbane
Turn Your Trade Knowledge Into a Rewarding Office Career
If you're an HVAC Technician who's ready for a new challenge, this could be the perfect next move.
Rather than installing or servicing equipment, you'll use your experience to support customers, provide technical advice and solve real-world problems.
This is a fantastic opportunity to join a respected global HVAC manufacturer that genuinely invests in its people.
About the Position Working from a modern office environment, you'll support customers, contractors and internal teams with technical enquiries relating to products, installations and servicing.
Previous office experience isn't essential—we're looking for technical capability, strong communication and a willingness to learn.
Responsibilities
- Answer technical enquiries
- Assist with product troubleshooting
- Coordinate warranty claims
- Prepare technical documentation
- Support service requests
- Update technical resources
- Work collaboratively with internal teams
Skills & Experience
- HVAC/Refrigeration trade qualification
- Practical fault-finding experience
- Customer-focused mindset
- Strong organisational skills
- Comfortable using Microsoft Office and internal systems
Benefits
- Step away from the tools
- Global industry leader
- Career progression
- Hybrid working after probation
- Ongoing technical training
- Stable Monday-Friday role
If you're ready to take the next step in your HVAC or refrigeration career, we'd love to hear from you.
Interviews are taking place immediately, so don't miss this opportunity.
Please note that successful applicants will be required to complete a medical assessment and police check prior to commencing employment
