In-Demand Manager Jobs in Essendon, Vic

Team Manager
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Customer service
- In-person
12d
Operations Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Weekend availability
- Hybrid work
- Management
- Administrative experience
- Analysis skills
12d
Assistant Store Manager | BONDS Outlet | Moonee Ponds
Bonds —Moonee Ponds VIC
- Part-time
- Parental leave
- Employee assistance program
12d
Centre Manager
G8 Education —Essendon VIC
- Full-time
- Childcare
- Leadership
- Communication skills
- Paid training
Functions Manager
Compass Group Australia —Parkville VIC
- $93,000 a year
- Full-time
- Management
- Culinary experience
- Supervising experience
- Parental leave
12d
Assistant Store Manager - Supre Highpoint Shopping Centre
Cotton On —Maribyrnong VIC
- Full-time
Quick Apply
Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Recruiting
12d
Business Manager
Ausloans —Essendon VIC
- $100,000 - $150,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Operations Leader
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- In-person
12d
HOKA Essendon | Store Manager NEW STORE
HOKA —Essendon VIC
- Full-time
- Merchandising
Quick Apply
Operations Manager
Department of Education —Melbourne City Centre VIC
- Weekend availability
- Hybrid work
- Management
- Administrative experience
- Analysis skills
12d
Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
7d
Manager on Duty
Electric Indoor Go-Karting —Docklands VIC
- Weekend availability
- Hospitality
- Management
- Customer service
Quick Apply
Area Manager, Authorised Officers
Yarra Trams —Melbourne VIC
- Customer service
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program
9d
Assistant Manager
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- No degree
4d
Service Delivery Manager
Victorian Government —Melbourne VIC
- $142,790 - $166,938 a year
- Full-time
9d
Operations Manager, Australia
Whatnot —Melbourne VIC
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- AI
- Work from home
Manager - Supply Chain and Operations - Business Consulting
EY —Melbourne VIC
- $129,000 - $170,000 a year
- Recruiting
- Manufacturing
- AI
- Parental leave
Store Manager - Factorie Highpoint Shopping Centre
Cotton On —Maribyrnong VIC
- Full-time
- Parental leave
Quick Apply
International Terminal Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Leadership
- Communication skills
- Health insurance
- Annual leave

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Team Manager

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$100,894 - $114,476 a year
12 days ago

Qualifications

Customer service

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $100,894 - $114,476

Grade: VPS 4

Occupation: Customer service

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 12104

About the Role

The Team Manager is responsible for the day-to-day operational management of a Customer Care team , ensuring the efficient and consistent delivery of frontline services across multiple contact channels. The role oversees workload allocation, service quality, escalation management and staff performance to meet service standards and operational targets.

Key Accountabilities

Provide people leadership to frontline Customer Care teams, setting clear expectations, supporting wellbeing and fostering a collaborative, customer focused culture.

Manage individual and team performance, establishing goals, monitoring outcomes and supporting capability uplift through coaching, feedback and call quality monitoring.

Provide expert advice and escalation support on complex customer service, policy and operational matters, resolving difficult enquiries and complaints using sound judgement.

Identify trends, risks and emerging issues from customer contact and operational data and provide timely insights and recommendations to senior management

About You

To be successful in this role, you will need to demonstrate experience in the following areas:

Managing People: Communicates role expectations and purpose; recognises deviation from values, performance standards and provides timely and constructive feedback; understands individual needs to optimise employee engagement.

Managing Difficult Conversations: Listens to and acknowledges that the concerns of others have been heard; clarifies problems; seeks options to resolve conflict.

Customer Focus: Monitors customer satisfaction to gain critical insights; looks for continuous improvement opportunities and ways to innovate.

Team Management: Aligns work activities with operational plans and organisational values and goals through effective people management and role modelling. Allocates tasks in line with roles defined.

This role is an ongoing position and based in our Melbourne CBD office. This position is only open to applicants with relevant rights to work in Australia.

For more information, please see the

How to apply

Apply before the advertised closing date 11:59pm on 25 August 2026. All applications should include:

a resume; and

a cover letter which addresses the key selection criteria (within three pages).

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.

Applications close Tuesday 25 August 2026 at 11.59pm

Posted

11 August 2026

Apply Now

Refine Your Search

manager jobs in essendon, vic

Team Manager

Operations Manager

Assistant Store Manager | BONDS Outlet | Moonee Ponds

Centre Manager

Functions Manager

Assistant Store Manager - Supre Highpoint Shopping Centre

Manager

Business Manager

Operations Leader

HOKA Essendon | Store Manager NEW STORE

Operations Manager

Area Manager

Manager on Duty

Area Manager, Authorised Officers

Assistant Manager

Service Delivery Manager

Operations Manager, Australia

Manager - Supply Chain and Operations - Business Consulting

Store Manager - Factorie Highpoint Shopping Centre

International Terminal Manager

I want to receive the latest job alert for manager in essendon, vic

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