In-Demand Client engagement officer Jobs in Donnybrook Vic

Client Engagement Officer
Miracle Health Services —Craigieburn VIC
- $36 - $45 an hour
- Part-time
- CRM software
- Administrative experience
- Business development
- Travel reimbursement
Quick Apply
Client Support Officer
Elastomers Australia —Campbellfield VIC
- Part-time
- Microsoft Excel
- Writing skills
- Administrative experience
Quick Apply
6d
Senior Business Development Manager
WV Technologies Pty Ltd —Mickleham VIC
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Employee assistance program
Quick Apply
3d

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Client Engagement Officer
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Experience in aged care, home care, healthcare, community services, intake, client engagement, or business development. Retirement villages and seniors groups.
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Client Engagement Officer

Miracle Health Services
Craigieburn VIC

Quick Apply

Job Details

Part-time | Full-time | Fixed term
$36 - $45 an hour

Benefits

Travel reimbursement

Qualifications

CRM software
Administrative experience
Business development
Home care
Driver Licence
Communication skills

Full Job Description

Drive Growth. Build Relationships. Make a Difference.

Are you passionate about helping older Australians access the care and support they deserve?

Miracle Health Services is seeking an experienced and motivated Client Engagement Officer to lead client growth initiatives, strengthen community partnerships, and support older Australians in navigating aged care services.

This is an exciting opportunity for someone with a background in aged care, healthcare, community services, client engagement, intake, or business development who enjoys building relationships and creating meaningful outcomes for clients and communities.

About the Role

As our Aged Care Growth & Engagement Officer, you will play a key role in growing our Support at Home services by engaging with prospective clients, families, healthcare professionals, referral partners, and community organisations.

You will help identify opportunities for service growth, support existing CHSP clients transitioning to Support at Home, and develop strong referral networks that contribute to sustainable business growth and positive client outcomes.

What You'll Be DoingBusiness Growth & Client Development

Drive growth in our Support at Home services through client acquisition and engagement activities.
Identify opportunities to increase service utilisation among existing clients.
Build and maintain strong referral pipelines and community partnerships.
Support the achievement of growth and client retention targets.
Promote Miracle Health Services across the local community and aged care sector

Client Engagement & Support

Act as a key point of contact for prospective clients and their families.
Respond to enquiries and conduct initial needs discussions.
Support clients through intake, onboarding, and service commencement processes.
Educate clients and families on available aged care funding pathways and service options.
Deliver a positive and professional client experience from first contact through to service delivery.

Community & Stakeholder Engagement

Build strong relationships with:
My Aged Care representatives
General Practitioners
Hospitals and discharge planners
Allied Health Professionals
Community and multicultural organisations
Retirement villages and seniors groups
Attend networking events, expos, and community information sessions.
Deliver presentations and community education activities.
Identify new partnership opportunities that support growth and community awareness.

About You

To be successful in this role, you will have:

Experience in aged care, home care, healthcare, community services, intake, client engagement, or business development.
A strong understanding of the Australian aged care system, including CHSP, Home Care Packages, My Aged Care, and Support at Home reforms.
Proven ability to build and maintain professional relationships and referral networks.
Excellent communication, presentation, and interpersonal skills.
Strong organisational and administrative capabilities.
Ability to work autonomously while achieving targets and outcomes.
A genuine passion for improving the lives of older Australians.

Highly Regarded

Experience in aged care business development or growth-focused roles.
Existing networks within the aged care or healthcare sectors.
Knowledge of aged care funding pathways and Support at Home reforms.
Experience using CRM or client management systems.
Experience working with culturally and linguistically diverse communities.

What's in It for You?

Opportunity to make a meaningful impact in the lives of older Australians.
Be part of a growing and community-focused organisation.
Diverse role combining business development, community engagement, and client support.
Supportive leadership team and collaborative workplace culture.
Opportunity to build strong industry networks across the aged care sector.
Competitive remuneration package.

Essential Requirements

Current National Police Check (or willingness to obtain).
Current Driver Licence.
Willingness to travel within the local community as required.
Full Australian working rights.

Pay: $36.00 – $45.00 per hour

Benefits:

Travel reimbursement

Work Location: In person

Quick Apply

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client engagement officer jobs in donnybrook vic

Client Engagement Officer

Client Support Officer

Senior Business Development Manager

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