In-Demand Senior it support officer Jobs in Docklands, Vic

Senior IT Support Officer
BioAgilytix —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
Quick Apply
14h
Investigator, Complex Investigations
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Nursing
- No degree
- Recruiting
5d
Senior Support Officer
Homes Victoria —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Recruiting
9h
Project Support Officer
Department of Energy, Environment and Climate Action —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Hybrid work
- Office
- Administrative experience
- Organisational skills
5d
Senior Major Gifts Manager
Greenpeace Australia Pacific —Melbourne VIC
- $139,438.31 a year
- Full-time
- CRM software
- Salesforce
- Writing skills
4d
Senior Finance Officer
Victorian School Building Authority —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
6d
CRM Technical Analyst
Peter MacCallum Cancer Centre —Parkville VIC
- Up to $11,660 a month
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Azure
- Annual leave
Senior Authorised Officer
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Working with children
- Communication skills
4d
Senior Policy Officer
Department of Premier and Cabinet —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Research
- No degree
4d
Senior Project Officer
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $114,436.00 - $124,912.84 a year
- Part-time
- Paediatrics
- Employee assistance program
1d
Senior Compliance Officer
Department of Justice and Community Safety —Melbourne Western Suburbs VIC
- $116,413 - $140,849 a year
- Full-time
- Employee assistance program
12d
Director, Digital Operations
Victoria Police —Melbourne VIC
- $240,938 - $310,385 a year
- Full-time
- AI
- Leadership
- Communication skills
5d
Senior Policy Officer, Harm Reduction Unit
Department of Health —Melbourne VIC
- $116,413 - $140,849 a year
- Part-time
- Management
- Recruiting
8d
Senior Compliance Officer
Victorian Early Childhood Regulatory Authority —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- No degree
11d
Senior Stakeholder Engagement Officer
Department of Transport and Planning —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- No degree
6d
Head of IT
FinXL —Melbourne City Centre VIC
- Microsoft Word
- AI
- Leadership
Senior Licensing Officer
Department of Justice and Community Safety —Melbourne City Centre VIC
- $81,496 - $98,955 a year
- Full-time
- Communication skills
- Employee assistance program
8d
Executive Director, Digital Transformation and Enterprise Technology
Victorian Civil and Administrative Tribunal (VCAT) —Melbourne VIC
- $240,938 - $310,385 a year
- Full-time
- AI
12d
Head of GRC
Triskele Labs —Melbourne VIC
- $170,000 - $200,000 a year
- Full-time
- Hybrid work
- Leadership
Quick Apply
Senior Records and Digitisation Officer
Department of Transport and Planning —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Office experience
4d

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senior it support officer jobs near docklands, vic

Senior IT Support Officer

BioAgilytix -
Melbourne VIC

Quick Apply

Job Details

Full-time
14 hours ago

Qualifications

Azure
Microsoft Office
Administrative experience
Analysis skills
Virtualisation
Organisational skills
AI
Communication skills
Information Technology

Full Job Description

360biolabs is Australia's most comprehensive quality-accredited specialty laboratory services organisation. 360biolabs is a BioAgilytix company and part of a leading global contract research organisation (CRO) supporting the development of innovative new medicines in a quality-controlled environment. At 360biolabs, we develop and conduct pharmacokinetics (PK) and pharmacodynamic (PD) assays across a wide variety of therapeutic areas to ensure the success of our clients' clinical trials and preclinical studies.

Working at 360biolabs means working with the best people (and technology) in our field. With a genuine focus on development, you will have access to local and global opportunities. You will also have access to a diverse offering of wellbeing and connection initiatives which reflects that people are our priority.

Goals:
The goal of the 360biolabs IT Department is to maximize the organisation's operational efficiency through the use of infrastructure, technology and resources.

Objectives:
The objective of the 360biolabs IT Department is to manage technical infrastructure and provide services in support to the various business groups in accordance with 360Biolabs values and strategic objectives.

Role Details:

To provide IT support with adherence to industry best practice and relevant regulatory guidelines.

Key Responsibility Areas

The key responsibility areas (KRAs) are the major outputs for which the position is responsible and are not a comprehensive statement of the position activities

Information Technology

Assist in investigating, analysing and resolving hardware and software problems
Assist in setting up workstations (laptops, desktops, docks and monitors)
Assist with software installation
Installation and management of hardware, including liaising with the vendor (Eg. Dell) to resolve technical and warranty issues
Managing incidents and user requests ensuring a proactive approach to minimising impacts and reducing reoccurring incidents
Maintain effective communication with business users when resolving incidents and fulfilling requests
Escalate and communicate issues to senior team members when necessary
Supporting Microsoft products e.g. Windows XP/7/10, Office 2010/2013/2016, Windows Servers, Office (2010, 2013, O365), Teams
Supporting a range of scientific software
Build and deployment of new laptop according to 360biolabs’ SOE (standard operating environment)
Management of the hardware and software inventory list, including routine backups
Assist in investigating, developing and delivering new solutions to user’s IT related requests
Assist with system upgrades, installation, integration, customisation and configuration
Test new application systems and hardware, and resolve configuration conflicts and errors
Assist with general IT documentation and administration
Assist in maintaining IT SOPs, continuity and inventory documentation
Ensure compliance with SOPS, Standard and Guidelines for IT Systems
Assist in refining documented processes and procedures as part of ongoing continuous improvement
Provide general IT administrative support and ensure procedures are fulfilled
Collaborate well in a cross functional matrix environment

Safety

Ensure the safe and efficient conduct of company activities
Ensure compliance to relevant internal processes and statutory requirements

Team Work

Maintain high levels of communication with colleagues

Communication:

Effectively communicate issues related to IT and associated infrastructure to all relevant parties

Professional Development

Attend meetings associated with Information Technology or the work of 360biolabs
Participate in professional activities including attendance at training courses and seminars in the field of expertise

Key Selection Criteria

Degree in IT or equivalent plus relevant experience (Essential)

Experience / Knowledge / Attributes

High degree of self-motivation with the ability to work independently and to effectively manage and prioritise work (Essential)
Eagerness to learn, be pro-active and willing to share knowledge (Essential)
Strong analytical and problem solving skills; ability to perform root cause analysis (Essential)
Approachable individual that is dedicated to providing friendly support, as well as willing to go the extra mile (Essential)
Excellent administrative and organisational skills (Essential)
Ability to work effectively as part of a multi-disciplinary team (Essential)
Excellent analytical, interpersonal, verbal and written communication skills (Essential)
High level of attention to detail (Essential)
Understanding of networking and server administration, and virtualisation and backup methodologies (Desirable)
Experience working in a Scientific Environment (Pharma/Biotech) (Desirable)
Experience working with a range of scientific software (Desirable)
Experience working with Office 365 Admin Console and Azure AD (Desirable)

For further information, please contact our Careers Team ([email protected]). Please submit your application via the job link if you're interested in joining us, as we’re not able to process applications sent by email.

Apply now if you have what it takes to join our team!

360biolabs is a flexible, equal opportunity employer looking for committed and like-minded people to join us. Our culture is something we are very proud of, celebrating each individual and everything they bring to our team. We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQIA+ community and people with a disability.

To express your interest in this position please submit a CV and cover letter. Applications only accepted from Australian / NZ residents with valid Australian work rights.

#360biolabs

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

senior it support officer jobs in docklands, vic

Senior IT Support Officer

Investigator, Complex Investigations

Senior Support Officer

Project Support Officer

Senior Major Gifts Manager

Senior Finance Officer

CRM Technical Analyst

Senior Authorised Officer

Senior Policy Officer

Senior Project Officer

Senior Compliance Officer

Director, Digital Operations

Senior Policy Officer, Harm Reduction Unit

Senior Compliance Officer

Senior Stakeholder Engagement Officer

Head of IT

Senior Licensing Officer

Executive Director, Digital Transformation and Enterprise Technology

Head of GRC

Senior Records and Digitisation Officer

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